Planning a trip with Virgin Australia but need to make changes? This complete guide explains how to cancel a Virgin Australia flight, change dates, correct names, modify bookings, or manage minor travel — all in one place.
The Virgin Australia cancellation policy depends on your fare rules:
24-hour risk-free cancellation applies to many bookings
Flex & Business fares offer better refund options
Saver & Lite fares may receive travel credit instead of refund
Refund approvals vary for international vs domestic flights
Always review fare conditions before cancelling to avoid extra fees.
You can change Virgin Australia flights through:
✔ Manage Booking online
✔ Mobile app
✔ Ticket counters
✔ Customer support
You may pay a fare difference depending on availability.
Virgin allows minor name corrections for spelling mistakes.
For major changes, you may need:
ID proof
Marriage certificate (if due to name change after marriage)
Applicable service fee
Always update before check-in.
The Virgin Australia unaccompanied minor policy applies to children:
5–11 years: Must book UMNR service
12–17 years: Optional assistance available
Consent form & valid ID required
Advance booking is recommended for minors traveling alone.
Use Manage Booking to:
✔ Rebook travel dates
✔ Add baggage
✔ Modify seating
✔ Update passenger details
Changes are subject to availability and possible fare differences.
Need immediate booking help? Contact Virgin Australia customer support for cancellations, name changes, or date modifications.
📞 13 67 89 (within Australia)
Support hours vary by region.
Yes — log in to Manage Booking, choose the flight you want to cancel, and check if you are eligible for a refund or travel credit.
Yes — but availability & fare differences apply.
Early changes = lower fees + more seat options.
Yes — same-day modifications may be allowed, depending on seat availability and your fare category.
Minor spelling fixes can often be done online.
Major corrections require support assistance + valid documentation.
If eligible, you’ll receive a Virgin Australia Travel Bank Credit — usable for future bookings within the validity period.
⭐ Change flights early to avoid higher fare differences
⭐ Check fare rules before booking
⭐ Keep documents ready for name change requests
⭐ Use Virgin Australia app for fast updates
Virgin Australia gives passengers helpful flexibility for cancellations, booking changes, minor travel rules, and name corrections. By understanding policy details, you can update your trip confidently and avoid unnecessary charges.