Here are the key details regarding changing or modifying flights with Virgin Australia:
Domestic Flights
Date/route changes allowed on Flex fares without fees.
Saver Lite restricted fares have $99 AUD fee per guest per change.
Fare differences may apply if booking class unavailable.
Short-haul Flights
Flex has $150 AUD change fee per guest.
Saver restricted is $250 AUD per ticket change.
Long Haul Flights
Flex has $300 AUD change fee.
For Saver restricted it is $350 per guest.
General Policy
Changes can be made up to 30 minutes before departure.
Same-day standbys may be possible for earlier flights.
Name changes have separate fees on international routes.
Virgin Australia's Date Change Policy:
Fully flexible domestic "Flex" fares can change dates without fee.
All other domestic "Saver Lite" restricted fares incur $99 AUD charge for date changes per guest.
For Short-Haul international, "Flex" has $150 fee per guest and "Saver" restricted is $250.
Long-Haul international "Flex" has $300 date change fee, while "Saver" restricted is $350.
Date changes must be made at least 30 minutes before original flight departure time.
New flight dates pending availability - fare differences apply if same booking class unavailable.
Date modifications forfeited if no-show for original outbound booking flight.
Date changes can be requested online, on phone via contact center, airport counters, etc.
Separate fees over and above date change charges apply for simultanous name changes.
Other conditions and terms may apply depending on the exact type of ticket.
Here are the steps to change the date on your Virgin Australia flight booking:
Virgin Australia Date Change: Online
1. Go to Virgin Australia's Manage My Booking portal: https://bookings.virginaustralia.com/booking/mybookings.
2. Log in with your email and booking reference/details.
3. Select your eligible booking and click "Change Flight"
4. Adjust the departure date to your preferred new date(s).
5. Agree to any change fees and fare differences applicable.
6. Enter payment details if fees/differences apply.
7. Confirm the updated booking details and revised itinerary.
Virgin Australia Date Change by Phone
1. Call Virgin Australia's guest contact center at 13 67 89 within Australia or +61-1800-38-3038 from overseas.
2. Provide booking reference when prompted.
3. Request to change departure date(s) to agent over call.
4. Agent will check new dates for availability and applicable fees/differences.
5. Process any payments required for date change over the call.
6. Have agent confirm and email your revised booking confirmation.
Virgin Australia Live Person
1. Visit Virgin Australia counter at airport with your booking reference.
2. Request date change assistance from the airline agent.
3. Choose new departure dates and confirm any additional payment required.
4. Have agent print updated itinerary there itself reflecting changes.
Virgin Australia's Name Change Policy:
Domestic Flex fares - Free name changes up to 30 mins before departure.
Domestic Saver Lite - $99 AUD fee per guest for any name change.
International Short-Haul Flex - $150 AUD name change fee per person.
International Short-Haul Saver - $250 AUD name change fee applies.
International Long-Haul Flex - $250 AUD fee per guest.
International Long-Haul Saver - $350 AUD name change fee.
Long-Haul requires verified legal name change documents.
Must have passport name changes for international flights.
Within 72 hours of flight - may need airport staff assistance.
Each additional name change on same ticket has added fees.
Virgin Australia's Seat Change Policy:
Seat selection and changes available for a fee depending on original booking fare rules.
Prices vary based on route and fare type generally $10-$60 USD plus per seat per segment.
Can reserve seats at time of booking for discounted rate normally.
Complimentary seat selection provided for higher Premium Economy and Business class fares.
In advance - can change seats online through Manage My Booking portal for available options.
At airport - Virgin Australia agents and kiosks can assist with last minute desired seat changes upon request.
No fees apply for passengers with certain accessibility issues requiring seating accommodation.
Children under 12 can reserve available adjacent seats to adult companion for no charge on request.
Exit rows have additional requirements and cannot accommodate passengers under 16 years.
All seats and changed seat allocations remain at airline discretion regardless of fees or status.
Virgin Australia's flight change fees:
Domestic Flex fares - Free flight changes permitted.
Domestic Saver Lite - $99 AUD fee per guest per direction.
International Short-Haul Flex - $150 change fee per guest.
International Short-Haul Saver - $250 per person change fee.
International Long-Haul Flex - $300 change fee per ticket.
International Long-Haul Saver - $350 AUD change fee.
Applies for any detail changes - dates, routes, etc.
Must change minimum 30 minutes before departure.
Fare differences may apply if same booking class unavailable.
Name change and flight change policies are separate.
People also ask : FAQ
Do Your Research. “Always be prepared” isn't just the Boy Scout motto. ...
Change Within 24 Hours of Booking. ...
Increase Your Status. ...
Check If You Have Trip Cancellation Insurance. ...
Make a Same-Day Change. ...
Call Customer Service.