Privacy Policy
Last Updated:17/9/2025
1. Introduction and Acceptance
Welcome to AI Security Pro! We areVirBlock Lab, a company dedicated to helping you optimize your iOS device. Your privacy is not just a policy; it’s our core principle. This Privacy Policy ("Policy") is a legally binding agreement between you, the user ("User," "you," or "your"), andVirBlock Lab ("we," "us," or "our"). By downloading, installing, accessing, or using the AI Security Pro mobile application ("App") on your iOS device, you acknowledge that you have read, understood, and agree to be bound by the terms of this Policy.
This Policy details how we collect, use, disclose, retain, and protect your information. It applies exclusively to your use of the AI Security Pro App on iOS devices and does not govern the practices of any third-party services or websites you may access through the App. If you do not agree with any part of this Policy, you must not use our App.
2. Information We Collect
We believe in minimal data collection. Our philosophy is to collect only the data that is absolutely essential for the App to function as intended and to provide you with a seamless user experience. We categorize the information we collect as follows:
Device and System Information: To ensure the App runs smoothly and is compatible with your device, we may collect non-personal, technical information. This includes your device model (e.g., iPhone 15 Pro), iOS version, screen resolution, available storage space, language settings, and time zone. This data is crucial for diagnosing compatibility issues and optimizing performance.
App Usage Data: We collect anonymous, aggregated data about how you interact with the App. This includes which features you use (e.g., Junk Cleaner, Photo Manager), the frequency of your sessions, session duration, and any error logs or crash reports. This information is used solely to identify bugs, understand user preferences, and improve the overall functionality and design of the App. This data is not linked to your identity.
Optional Contact Information: If you choose to contact our support team via an in-app form or subscribe to our optional newsletter for tips and updates, we may collect your email address. We will only use this email to respond to your inquiries or, in the case of the newsletter, to send you the information you requested, for which we will obtain your explicit consent.
3. How We Use Your Information
The information we collect is used for specific, limited purposes:
To Provide and Maintain the Service: Your device information ensures the App functions correctly on your specific hardware and software configuration. Usage data helps us keep the App stable and fix any issues.
To Improve User Experience: By understanding which features are popular and where users encounter difficulties, we can prioritize development efforts to make AI Security Pro more intuitive and powerful.
To Communicate with You: We may use your email address (if provided) to respond to your support requests or to send you newsletters and updates, but only if you have opted in to receive them. You can unsubscribe from marketing emails at any time.
For Internal Analytics: Aggregated, anonymized usage data is analyzed to understand general trends, measure the effectiveness of new features, and guide our product roadmap.
4. Legal Basis for Processing (GDPR/CCPA Compliance)
If you are in the European Economic Area (EEA), United Kingdom, or Switzerland, our processing of your personal data is governed by the General Data Protection Regulation (GDPR). For residents of California, the California Consumer Privacy Act (CCPA) applies. Our legal bases for processing are:
Contractual Necessity: Processing is necessary to perform our contract with you, which is to provide the App’s core cleaning and optimization services.
Legitimate Interests: We have a legitimate interest in understanding how our App is used to improve it, to ensure its security, and to communicate with users for service-related purposes.
Consent: For any processing that is not covered by the above, such as sending marketing emails, we will obtain your explicit, prior consent. You can withdraw this consent at any time.
5. Data Sharing and Disclosure
We are committed to keeping your data private. We do not sell, rent, or trade your personal information.
Service Providers: We may engage trusted third-party service providers to assist us with specific business functions. These providers are contractually obligated to use your data only to perform services for us and are prohibited from using it for their own marketing purposes. They are also required to maintain security standards equivalent to ours.
Legal Requirements: We may disclose your information if required to do so by law or in response to a valid legal request, such as a court order or subpoena. We may also disclose information if we believe in good faith that it is necessary to protect our rights, your safety, or the safety of others, or to investigate potential fraud or security issues.
Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of the transaction. We will notify you of any such change and ensure the new owner is bound by this Privacy Policy.
6. Data Security
We implement robust security measures designed to protect your information from unauthorized access, alteration, disclosure, or destruction. These include industry-standard encryption for data in transit (using TLS/SSL) and physical, electronic, and procedural safeguards for data at rest. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee its absolute security.
7. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Policy, or as required by law. For example, crash logs may be retained for 90 days to allow for debugging, while anonymized usage data may be kept indefinitely for trend analysis. If you request the deletion of your account or data, we will comply within a reasonable timeframe, barring any legal obligations to retain it.
8. Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal data:
Access and Portability: You have the right to request a copy of the personal data we hold about you.
Correction: You can request that we correct any inaccurate or incomplete personal data.
Deletion: You can request that we delete your personal data, subject to certain legal exceptions.
Objection and Restriction: You can object to the processing of your data or request that we restrict its processing under certain circumstances.
Withdrawal of Consent: If you have given consent for a specific processing activity (like marketing emails), you can withdraw it at any time.
To exercise any of these rights, please contact us at aisecurity.help@gmail.com. We may need to verify your identity before fulfilling your request.
9. Children's Privacy
Our App is not intended for children under the age of 4. We do not knowingly collect personal information from children under 4. If we learn that we have inadvertently collected such information, we will take steps to delete it promptly. Parents and guardians are encouraged to monitor their children's online activities.
10. Third-Party Links and Services
The AI Security Pro App may contain links to third-party websites or services. This Privacy Policy does not apply to those third parties. We encourage you to review the privacy policies of any third-party site you visit.
11. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the updated policy within the App and update the "Last Updated" date at the top. Your continued use of the App after the effective date of the revised Policy constitutes your acceptance of the changes.
12. Contact Us
If you have any questions, comments, or concerns about this Privacy Policy or our data practices, please do not hesitate to contact us.
Email: aisecurity.help@gmail.com