Last updated: 09/10/25
Welcome to Vimo! We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you use the Vimo app provided by MobileOcean.
User-Provided Information: When you create an account or use certain features, you may provide personal information such as your name, email, and user content including photos, videos, and other media.
Usage Data: We collect data about your interactions with the app, such as feature usage and app performance.
Device Information: We may collect device-specific information including device type, operating system, and IP address.
To deliver AI-generated video and image features, Vimo sends limited user input (such as text prompts, image uploads, or video snippets) to Eachlabs, an official reseller of third-party AI models (including Runway, Kling AI, VEO 3, Sora, Pixverse, and others).
Eachlabs processes this data solely for generating the requested AI content.
No personal identifiers, payment details, or analytics data are shared with Eachlabs beyond what is necessary to perform the requested generation.
Eachlabs processes data in accordance with its own privacy policy.
Vimo and Eachlabs may temporarily store user inputs or generated outputs for performance optimization and abuse prevention. Such data is deleted or anonymized within a reasonable timeframe.
By using the AI generation features in Vimo, you consent to the transfer and processing of your data by Eachlabs and its licensed AI model providers under applicable data protection laws.
2.4 Facial Data
Vimo uses facial data solely to generate AI videos through our third-party provider, Eachlabs AI. Photos and videos you upload may be temporarily processed to detect facial landmarks, but are never used to identify you or create biometric profiles. Your media is securely transmitted to Eachlabs AI and processed only to generate the requested AI video. Data processed by Eachlabs is not stored beyond what is necessary to generate the requested content and is automatically deleted shortly after processing.
We do not use your facial data or media for advertising, profiling, or sharing with unauthorized third parties. You may request immediate deletion of your data at any time by contacting us at help.vimo@gmail.com.
For more details on how Eachlabs AI handles your data, please review their Privacy Policy and Terms of Service here:
We use your information to:
Provide, maintain, and improve Vimo’s features and services
Personalize your app experience
Communicate with you regarding updates, offers, and support
Ensure security and compliance with legal obligations
We do not sell, trade, or rent your personal information to third parties. We may share information with trusted service providers who help us operate the app and provide services (including Eachlabs AI for AI video processing) under strict confidentiality agreements. We also comply with legal requests as required by law.
We implement reasonable technical and organizational measures to protect your data. However, no method of transmission or storage is completely secure. You are responsible for maintaining the confidentiality of your account credentials.
We retain your personal data only as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. Facial data used for AI video generation is deleted shortly after processing by Eachlabs AI.
You have the right to:
Access and correct your personal informatio
Request deletion of your data, including facial data
Withdraw consent where applicable
Contact us regarding your privacy concerns
To exercise your rights, please email help.vimo@gmail.com.
We may update this Privacy Policy periodically. Changes will be posted here with an updated date. Continued use of the app after updates means you accept the revised policy.
If you have any questions about this Privacy Policy or your personal data, please contact us at:
help.vimo@gmail.com