09/2015 to 05/2019
Store Manager
LUXURY CAR CENTER, New York
Motivate and coach employees to meet service, sales, and repair goals.
Create and modify employee schedules with service levels in mind.
Recruit and hire top mechanics, service advisors, and sales people.
Maintain detailed logs and reports of services performed, profit, and budget information.
Help out in sales and repair areas as needed and maintain comprehensive current knowledge of operations.
09/2014 to 09/2015
Store Manager
JAPAN CAR CENTER, New York
Answered customer questions and resolved service issues in a timely manner.
Diagnosed customer issues by asking probing questions and write up repair orders.
Ordered supplies and kept inventory at optimal levels.
Coordinated equipment repairs and maintenance.