🔒 Privacy Policy

1. Introduction

Welcome to Vidytech Solutions! We value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website or use our services, including mobile repairs, laptop sales, and related IT services.

By using our website or services, you agree to the terms outlined in this Privacy Policy.

2. Information We Collect

We may collect the following types of information:

🔹 Personal Information – Name, phone number, email address, billing/shipping address, and payment details.
🔹 Device Information – Device model, serial number, repair history (when submitting for repair services).
🔹 Usage Data – Information about how you interact with our website (e.g., IP address, browser type, and pages visited).
🔹 Communication Data – Any correspondence you send us, including emails and support requests.

3. How We Use Your Information

We use the collected information for the following purposes:

✅ To provide and improve our services, including sales, repairs, and customer support.
✅ To process transactions and manage billing.
✅ To communicate with you regarding inquiries, service updates, and promotions.
✅ To enhance website functionality and security.
✅ To comply with legal obligations and prevent fraud.

4. Data Protection & Security

🔒 We implement strict security measures to protect your personal data from unauthorized access, loss, or misuse. However, no data transmission over the internet is 100% secure. While we take all reasonable precautions, we cannot guarantee absolute security.

5. Sharing of Information

We do not sell, rent, or share your personal information with third parties, except in the following cases:

✔️ Legal Requirements – If required by law or in response to a legal request.
✔️ Service Providers – Trusted third parties that assist us in payment processing, website hosting, or service delivery (bound by confidentiality agreements).
✔️ Business Transfers – In the event of a business merger or acquisition, user data may be transferred.

6. Cookies & Tracking Technologies

🍪 Our website may use cookies and tracking technologies to improve user experience, analyze website traffic, and personalize content. You can adjust your browser settings to disable cookies, but this may affect website functionality.

7. Your Rights & Choices

As a user, you have the right to:

✔️ Access, update, or correct your personal data.
✔️ Request deletion of your data, subject to legal obligations.
✔️ Opt-out of marketing communications.
✔️ Restrict data processing in certain circumstances.

📌 To exercise these rights, contact us at: vidyatechzone@gmail.com

8. Data Retention

We retain your personal data only as long as necessary to fulfill our service obligations and legal requirements. Once no longer required, we securely delete or anonymize the data.

9. Updates to This Policy

📢 We may update this Privacy Policy from time to time. Any changes will be posted on this page, and your continued use of our services implies acceptance of the updated policy.

📧 For any inquiries, contact us at: vidyatechzone@gmail.com