Privacy Policy for Venture VPN: Secure Proxy VPN
Welcome
Security and privacy are at the heart of what we do at Venture VPN. Accordingly, we think it is important to be transparent about what personal data we collect, how we use it, with whom we share it, and how we store it. This Privacy Notice describes how we process and handle data provided to us in connection with your use of certain of our products, services, apps, and websites that link to this notice (we refer to these collectively as our “services”).
This notice uses the term “personal data” to refer to information that is related to an identified or identifiable natural person and is protected as personal data under applicable data protection laws.
This notice covers Venture VPN's data collection and processing practices. In this notice, “we,” “us,” and “our” refer to the services provided by Apps Wing Org, the developer of Venture VPN: Secure Proxy VPN.
Age Restrictions
Our services are not intended for and may not be used by children under the age of 13. We do not knowingly collect personal data from children under 13. If we discover that we have collected personal data from a child under 13, we may close their account and delete associated data without notice.
Key Assurances about Venture VPN: Secure Proxy VPN
Venture VPN: Secure Proxy VPN does not record your VPN browsing activities in any way that can be associated with you. When you use a VPN connection, we do not store any information that identifies what you browse, view, or do online via that VPN connection. The exception is when you choose to communicate with us (such as via chat or email) over a VPN connection and choose to identify yourself to us.
Data over our VPN connections is encrypted, and we do not inspect or record the contents of what you are browsing, viewing, or doing through them (unless you are using the VPN connection to communicate with us).
Since we do not collect your VPN browsing activities, even if we were compelled to share user activity data, there would be nothing to give.
Free versions of Venture VPN: Secure Proxy VPN may be supported by personalized ads, but these ads are not personalized based on any of your VPN browsing activity, nor do we share any such activity with our advertising partners. Personalization is conducted by our advertising partners, who collect personal data such as your user-resettable advertising identifier (e.g. AAID or IDFA) and combine it with the information they have to show you ads that they believe are more relevant to you. Google allows you to disable your advertising identifier via Google account settings.
1. What information do we collect about you?
This section describes the various types of information we collect from and about you. We may collect the types of information described below.
• Information you provide to us
o Customer support information: If you contact us for support, we collect information from you to help diagnose and resolve the issue. This information may include your contact information (e.g., e-mail address), payment information, and information about your use of the services.
• Information collected automatically when using our services
o IP Address: Your IP address is temporarily used to connect you to our VPN servers. We do not log, store, or retain your IP address after the connection is established. We do not track your online activity.
o User interaction data: We collect information about how you interact with our websites, applications, and advertisements that we may publish. For example, we may track what user interface elements are clicked on.
o Device information: We and our ad networks collect information from and about the device you use to access our services. We may collect device model, device settings, operating system, network information, and application version numbers. Our ad networks only collect this information for free users.
o Advertising identifiers: Our ad networks may collect your device identifier for marketing and analytics purposes. Google allows you to disable your advertising identifier via Google account settings.
2. What do we use the information for?
• To provide, maintain, troubleshoot, and support our services. We use your information since it is required to fulfill our contractual obligations to you, such as providing you access when you have an active subscription, using IP address information to connect you to the best VPN server, using usage information to troubleshoot a problem you report with our services, and ensuring the proper functioning of our services.
• To communicate with users and prospective users. We use your information to communicate with you, which includes responding to your support and other requests, and sending you information and updates about our services. We may do this to fulfill our contract with you, because you consented to the communication, or because we have a legitimate interest in providing you with information about our services. You can opt out of marketing communications at any time.
• To improve our services. To continue to improve our services, we use your information to understand how users interact with our services. For example, we analyze usage, device, and diagnostic information to understand usage trends and user engagement with our services. This allows us to increase servers where demand has increased. We may use device and threat information to conduct spam, threat, and other research to improve our threat detection capabilities. We review customer feedback to understand what we could be doing better.
• IP addresses. We know that IP addresses can be regarded by users as sensitive information. While collection of your IP address is required from a technical perspective to enable the use of our services, IP addresses are neither stored nor used beyond the period that they are required for such use (i.e. the duration of a VPN session). We do not associate IP addresses with any VPN browsing activity.
4. Use of Advertising Services With Free VPN Products
For users of our free VPN products, we may serve ads through the use of third-party advertising services. As previously noted, we do not collect VPN browsing information or share VPN browsing information with advertising service providers. However, as with any online advertising service, the entities will have access to the information associated with ad delivery such as which website or app the ad was delivered to, and certain device-specific information.
To display ads in our apps, we may use third-party software development kits (SDKs), which consist of software code provided by a third party that is embedded in our apps. These SDKs may collect the following information from your device or use:
• Device or mobile advertising identifiers (controlled by your mobile operating system)
• IP address, which may reveal your approximate geographic location as determined by your carrier or ISP. However, when using the VPN service, this may replace your actual location with an alternative geographic location.
• Device-specific information such as make, model, OS version, language, time zone, and other information.
• The name of the app or website serving the ad.
As some ads may be personalized based on your mobile advertising identifier or IP address, you may see an AdChoices icon on an ad. You can click this icon to learn more about the ad network that provided the ad, its privacy policy, and your choices regarding opting out from any personalized advertising. If you opt out from personalized advertising, you may still see non-personalized ads. While we request you not to use ad blockers to prevent the display of ads because that is how we support our free services, our services can continue functioning if you do use ad blockers.
Advertising services we use to provide ads with our free VPN products may include:
Vendor Privacy Policy
Google Admob / Google Analytics https://policies.google.com/technologies/partner-sites
DT Exchange/Fyber https://www.digitalturbine.com/dt-clients-privacy-policy/
Unity Ads https://unity.com/legal/privacy-policy
LiftOff/Vungle https://liftoff.io/privacy-policy/
Meta/Facebook https://www.facebook.com/privacy/policy/
Bigo Ads https://www.adsbigo.com/privacy.html
Third Parties
We may allow our business partners to place certain tracking technologies in our services. These partners use these technologies for the following purposes:
• To provide our services: Some business partners who help us to provide our services may use these technologies to support those efforts.
• For Analytics: To help us understand how you use our services.
• For Marketing: To help us market and advertise our services to you, including on third-party websites. Cookies are used in connection with this to measure the performance of our advertising, attribute actions you take with our ads with actions you take on our services, deliver ad retargeting (serving ads based on your past interactions with our services), and target ads at similar audiences.
• To Serve Ads: Ad networks may use these technologies to display ads which they think will be more relevant to you. For more information, please see the “Displaying Advertisements” section above.
10. Your Rights
Depending on your location of residence, you may have certain legal rights in relation to your personal data that we maintain. Subject to exceptions and limitations provided by applicable law, these may include the right to:
• access and receive a copy of your personal data;
• correct your personal data;
• restrict the processing of your personal data;
• object at any time to the processing of your personal data;
• have your personal data erased;
• data portability;
• withdraw any consent you previously gave to the processing of your data (such as opting out to marketing communications);
• lodge a complaint with a data protection authority;
• request that we provide you with the categories of personal data we collect, disclose or sell about you; the categories of sources of such information; the business or commercial purpose for collecting or selling your personal data; and the categories of third parties with whom we disclose personal data. This information may also be provided in this Privacy Policy.
Please note your rights and choices vary depending upon your location, and some information may be exempt from certain requests under applicable law.
You may be able to exercise some of these rights by using the settings and tools provided in our services. For example, you may be able to update your user account details via the relevant account settings screen of our apps. You may also be able to opt out from receiving marketing communications from us by clicking an “opt out” or “unsubscribe” link in such communications.
Otherwise, if you wish to exercise any of these rights, you may contact us using the details in the “Contact Us” section. As permitted by law, we may ask you to verify your identity before taking further action on your request.
If you want to delete your account, you may do so at any time by contacting us at the email provided in the “Contact Us” section. Please note we may retain some personal information for certain legal, security, and business needs. For example, we’ll retain information about any purchases you may have made through the services, and about when you accepted our terms of service.
11. Privacy Notice Updates
We may update this Privacy Notice from time to time in accordance with this section for reasons such as changes in laws, industry standards, and business practices. We will post updates to this page and update the “Last updated” date above. If we make updates that materially alter your privacy rights, we will also make reasonable efforts to provide you with advance notice, such as via email or through the services. If you disagree with such an update to this policy, you may stop using the services and cancel your services account. If you do not cancel your account before the date the update becomes effective, your continued use of our services will be subject to the updated Privacy Notice.
12. Contact Us
We expect this Privacy Policy to evolve over time and welcome feedback from our users about our privacy practices. If you have any questions or complaints about our privacy practices, you can contact us using the following details:
Email: developer@appswing.org