Privacy Policy
Last Updated: 15 Nov 2025
App Name: JFD – Vendor Partner
Contact Email: support@jalorefooddelivery.com
JFD – Vendor Partner (“we,” “our,” or “us”) is committed to protecting the privacy of our users (“you,” “vendors,” or “partners”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the JFD – Vendor Partner mobile application (the “App”).
By using the App, you agree to the practices described in this Privacy Policy.
1. Information We Collect
1.1 Personal Information
We may collect the following personal information when you use our App:
Name
Phone number
Business/store information
Transaction details related to your orders, deliveries, and payments
1.2 Location Information
The App collects your device’s location (GPS) to:
Show nearby orders
Optimize delivery routes
Assist with accurate order mapping and delivery tracking
Improve service accuracy and performance
You may enable or disable location access through your device settings. However, certain features may not function properly without location permissions.
1.3 Usage Data
We collect information about how you use the App, such as:
App activity logs
Order management actions
Chat interactions with customers
Delivery updates and status changes
Device information (model, OS version, etc.)
1.4 Order & Wallet Information
We collect and store:
Order history
Delivery records
Wallet balance
Payment status
Outstanding or completed amounts
2. How We Use Your Information
We use your information to provide, improve, and optimize the App’s features, including:
Managing daily, weekly, and monthly orders
Tracking delivery statuses
Facilitating in-app customer chat
Using GPS for nearby order detection and route optimization
Displaying order history and performance analytics
Managing wallet, payment tracking, and outstanding balances
Sending real-time notifications about orders, chat messages, and updates
Enhancing user experience and improving app performance
3. Sharing Your Information
We do not sell your personal information.
We may share information only in the following circumstances:
3.1 With Delivery Partners / Customers
Limited data necessary to fulfill orders (e.g., store name, contact details, order information).
3.2 With Service Providers
Trusted third-party services that help us operate the App (e.g., hosting, analytics, notification services).
3.3 For Legal Compliance
We may disclose information if required to comply with:
Government or legal requests
Applicable laws, regulations, or court orders
Fraud prevention or security investigations
4. Data Storage & Security
We implement reasonable organizational, technical, and administrative safeguards to protect your data. However, no electronic transmission or storage is 100% secure.
We strive to protect your information and encourage you to keep your device secure as well.
5. Your Rights & Choices
You may:
Access and update your information within the App
Enable or disable location permissions
Request deletion of your account or data by contacting us at support@jalorefooddelivery.com
Upon deleting your account, some historical or aggregated data may be retained for legal, regulatory, or operational reasons.
6. Children’s Privacy
The App is not intended for children under 18 years of age.
We do not knowingly collect data from individuals under 18.
7. Third-Party Links
The App may contain links to third-party services.
We are not responsible for the privacy practices or content of these third-party sites.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Any changes will be posted within the App with the updated “Last Updated” date.
Your continued use of the App after such changes indicates your acceptance of the updated policy.
9. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:
📧 Email: support@jalorefooddelivery.com