VCST assists in the creation of a Work Order and Purchase Order in Yardi, whether the request comes from a Fast Form or a Call.
RPA (Robot) assists the VCST in raising a Work Orders and Purchase Orders, however it has a limitation where the exception begins.
RPA EXCEPTIONS
Exceptions requiring follow up
Amount > 3000 exception
Vendor not qualified as per CM3 exception
Amount > 3000 exception
Exceptions not requiring follow up
Unknown error occurred while reviewing WO
Fast Form has Attachments exception
Work order number cannot be found
Work order number is already assigned to a vendor
Work order has a status other than ‘Scheduled’
Incorrect category selected exception.
Notes for vcst filled in Fast Form
GL account selected is 133310 exception
Recovery field is blank exception
Request type selected is not Work Order/Purchase order
Vendor not present in Yardi exception
Incorrect category selected exception.
Exceptions related to source system failure/error
Unknown error occurred while creating PO
LINKS
RPA Email Template
Vendors included in exception list without WOs issued
GL Accounts Cheat Sheet for Australia
Property Address, BM contact, Vendor Category
How to create a Work Order and Purchase Order in Yardi?
RPA WO and PO Activity