Medigen, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you use our mobile application and related services.

By using Medigen, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

We may collect the following information:

Personal Information

• Full name
  
  

• Phone number
  
  

• Email address

• address
  
  

Location Information

With your permission, we may collect your location to:

• Display nearby stores
  
  

• Calculate delivery charges
  
  

• Provide accurate delivery services
  
  

You can disable location access at any time from your device settings.

Device Information

We may automatically collect:

• Device model
  
  

• Operating system
  
  

• IP address
  
  

• App version
  
  

• Crash logs
  
  

• Device identifiers
  
  

2. How We Use Your Information

We use your information to:

• Process and deliver your orders
  
  

• Manage your account
  
  

• Process payments
  
  

• Provide customer support
  
  

• Improve our products and services
  
  

• Personalize your shopping experience
  
  

• Send order updates and important notifications
  
  

• Detect fraud and enhance security
  
  

• Comply with legal obligations
  
  

3. Data Sharing

We do not sell your personal information.

We may share information only with trusted third parties such as:

• Delivery partners
  
  

• Payment gateway providers
  
  

• Cloud hosting providers
  
  

• Customer support providers
  
  

• Government or legal authorities when required by law
  
  

All third parties are required to protect your information.

4. Data Security

We use industry-standard security measures to protect your information, including:

• Secure HTTPS connections
  
  

• Data encryption where applicable
  
  

• Password protection
  
  

• Restricted system access
  
  

• Continuous security monitoring
  
  

Although we strive to protect your data, no method of transmission over the internet is 100% secure.

5. Cookies & Tracking Technologies

Medigen KLS may use cookies and similar technologies to:

• Improve app performance
  
  

• Remember user preferences
  
  

• Analyze application usage
  
  

• Enhance user experience
  
  

Some third-party services may also use cookies according to their own privacy policies.

6. Third-Party Services

Our application may integrate with third-party services such as:

• Payment gateways
  
  

• Map and location services
  
  

• Push notification providers
  
  

• Analytics services
  
  

These services have their own privacy policies, and we encourage users to review them.

7. Advertising

Currently, Medigen may not display advertisements.

If advertisements are introduced in the future (such as Google AdMob), third-party advertising partners may collect limited device information and advertising identifiers in accordance with their own privacy policies.

8. Your Rights

You have the right to:

• Access your personal information
  
  

• Update or correct your information
  
  

• Request deletion of your account
  
  

• Withdraw certain permissions
  
  

• Opt out of promotional communications
  
  

To exercise these rights, please contact our support team.

9. Data Retention

We retain your information only for as long as necessary to:

• Provide our services
  
  

• Complete transactions
  
  

• Meet legal obligations
  
  

• Resolve disputes
  
  

• Enforce our agreements
  
  

After this period, your information will be securely deleted or anonymized where appropriate.

10. Children's Privacy

Medigen is not intended for children under the age of 13.

We do not knowingly collect personal information from children. If we become aware that such information has been collected, we will promptly delete it.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any changes will become effective immediately after they are published within the application or on our official website. Continued use of the app after changes indicates acceptance of the updated Privacy Policy.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us through:

• medigen Customer Support
  
  

• Email: ustm.monjinuralom@gmail.com