Game Privacy Policy

Last updated: 2026/10/14

The Data Controller under this Privacy Policy is CozyFun (“We”, “Our”, or “Us”).

We greatly recognize and values the privacy of people (“You” or “User”),who visit Our websites, use or access Our games, whether played on mobile devices, PCs, Our websites or other approved platforms (“Game(s)”), and/or otherwise use or access any of Our provided services (“Services” or “Our services”).

The Privacy Policy describes why, how and scope We collect, store, process, transfer and use your personal data, and the choices and rights You have about the personal data You provide or We collect in connection with our services. By accessing Our websites or otherwise using our services, You acknowledge that You have read, understood and accepted the following terms. If you do not agree to the processing of your personal data in the way described in this Privacy Policy, please stop using our services.

We may periodically amend the Privacy Policy. We will announce to You by revising the date at the top of this Privacy Policy and notify You in an appropriate and practicable way to obtain your consent (and/or the consent of your parent/guardian, if applicable) again if We make any material changes to the Privacy Policy. .We encourage you to periodically review the most current version of this Privacy Policy.

Article 1 — What Data We Collect and Process

The Data that We may collect and process data about You broadly falls into the following categories:

Data You Directly Provide to Us

Data of Account

We collect data of account, including email address (if You choose to use Our services by email), cellphone number( if you choose to use Our services by phone), password, username, nickname and profile picture, on the legal basis of performing Our contract with You to provide Our services, and use such this information to create the account for your usage of Our services as You request.

Customer Support Information

We use customer supporting system to provide the customer service. According to what you are inquiring about, we will collect your purchase information (including purchase time, product, currency, cost), device information, user ID, your chat data and game data regarding to customer service with it. We use such information to help identify your account to enable Us to troubleshoot problems with your account or games, communicate with You and respond to your specific requests or questions. It is necessary for Our performance of a contract with You.

The Other Data You Provide To Us

Data provided to us when You participate in online discussions or otherwise interact with Us;

Data provided to us when You voluntarily complete a customer survey or provide feedback / requests on any of Our message boards or via email;

When You choose to share the live video content in game, We will collect the same;

If you voluntarily provide us with your email address through our Game Test User Recruitment Form, we will send you information regarding the opening of our Game server, provide you with the opportunity to beta test the Game, and send you Game-related marketing information.

If You get the physical prize(s) for participating in Our game-based events, We may collect your name, delivery address, postal code, contact information, in-game account ID and zone ID, to deliver the physical prize(s) to You, We may collect your email address to send the digital prize(s) to You. We will collect such data with your consent. If you refuse to provide such data, we will not be able to send or deliver the prize to you and you may be disqualified from winning.

Data We Collect on An Ongoing Basis

We may also proactively collect Data through technologies, from You when You use Our services. In addition to providing you with the services and features related to the Game, we may also use these information for purposes such as modifying or improving features, managing advertising, addressing technical issues, preventing fraud, and conducting data analytics and it is necessary for provision of services and the security of the Services.

The Type Of Information That We Collect Includes:

Internet Protocol (IP) Address

We will collect it to determine the country or region You are in and lock the Services region to that, to allow You to connect to the services and We may use your IP address to help to solve disputes concerning your account. The legal basis is legitimate interests pursued by Us.

Transaction Information

Our services enable in-app purchases and We collect your IP address, device language, order number, user ID, payment method, amount, currency, product ID, quantity, order creation time, purchase time, transaction completion time, user ID, user name, and character name to assist you in completing the transaction. Please aware that such payment transactions are mostly completed through the app store via your App Store account or Google Play account, or through the payment method You choose. We process such data on the legal basis of performing our contract with you to provide our services.

Data Of Using Service

Gameplay data: including game setting, level, heroes, scores, open ID、Game ID、operating system, region ID\game server ID, player nickname, character ID, character level, player balance, account status, account binding status, registration time, latest login time, player type.

Game behavior data: including your match information in Games, your online time, click record (battle record, mall record, activity record, social category), your in-game interactions (such as friends list).

Game log information and game statistics: including character ID, game account, user nickname, country code, device system version, device brand, IDFV, device model, device manufacturer, device name, screen resolution, screen orientation, CPU information, GPU information, RAM, client exported IP, phone memory, login channel ID, operator name, network type, signal strength.

We collect such information for the purpose of analyzing the usage of Game feature, optimize and improve experience, recording your game behavior and providing the Services and provide troubleshooting such as addressing and remediating technical issues and bugs. We process such data on the legal basis of performing our contract with you to provide our services.

Device Data

When You use Our services on a mobile platform, We may collect your device data (including application version, unique device identifier, advertisement identifier, system language, device name and model, the version of your operating system, system and its version number, MAC address) every time You log in to the Services or make an in-game purchase or use customer service for the purpose of ensuring game security and verification, identify and address bugs and assess function for optimization, and monitor the success of our advertising and marketing programs (if any). It is necessary for Us to perform our contract with you to provide our services.

Security-Related Information

We will collect Security-Related Information (including your SDK log data, server IP, Open ID, system information (system version, brand, CPU architecture, country language), root status, application version, device information (including device type, IDFA, network type, brand, language region, sensor information, camera information, battery information, system kernel,whether to insert a sim card,screen brightness), jailbreak status (iOS) for security purposes in order to detect offensive and sensitive wording to provide a fair and secure online environment. it is Our legitimate interest to ensure the security of Our services. You know and understand that since there are multiple versions of the Game, the above information is collected for the purpose of adapting, developing and updating for devices of different versions.We will apply for permission to access the application installation list, which is used to determine whether the player's device has installed third-party auxiliary software that may affect the balance of the game, in order to protect the fairness of the game.

Advertising Information

We will collect advertising ID and some device information (such as device ID, device name, device type, system and version, MAC address, IDFA), registration time and login time. We use such information to evaluate the effectiveness of our advertisements and ensure security of Our services.

If You play Our PC games, We will automatically collect:

Internet Protocol (IP) address

broad geographic location (e.g. country or city-level location) based on your IP address

log data (time and period)

process information

device information

in-game items and behaviors

achievements you have completed in the game

other users you referred

If You play Our console games, We will automatically collect:

Internet Protocol (IP) address

log data (time and period)

in-game items and behaviors

achievements you have completed in the game

other users you referred

We use such information to keep the record of your account and to improve the functionality of our Games and Services.

Data We Collect from the Third-party

Connected Social Media Account Information

Most of Our services support You to log in with your social media account (e.g. Google, Apple). We may collect personal information You authorized the third-party social media to share with Us.

In accordance with your relevant privacy settings and authorizations on third-party social media,we will collect your information as follow:

Google: We will collect your authorization ID, nickname, profile picture (if any), email address, location, and whether the email address is authenticated from Google, only the authorization ID, nickname, profile picture (if any) will be saved.

Apple：We will collect your authorization ID, email address, whether the email address is authenticated, whether it is a private email, current timestamp, and expiration timestamp，only the authorization ID will be saved.

We use such data to enable You to link, connect, or login to your account with a third-party social media. We process such data on the legal basis of performing our contract with you. Exactly what information We receive from your social media will depend on your social media privacy settings. You should always review, and if necessary, adjust your privacy settings on the Third-Party Social Networks before linking or connecting them to our Service.

Other Information from Third Party Sources

From time to time, We may receive personal information about You from third party sources. For example, if You click on an advertisement to direct You to one of Our services or Games, We may receive the information that allows Us to know which ad network and advertising campaign your installation was originated from.

If you play our PC games, we will obtain information from third-party sources as follows:

Your public available information on Steam, such as

the public persona name you have chosen to represent you on Steam

your avatar picture

whether you have received a ban for cheating in a multiplayer game

Your ownership of the Game

We use it to deliver Games and service to You. It is necessary for the performance of Our Services.

If You play Our games on a network connected console(such as Sony), it may share with Us as follow:

your PSN Online ID, country, gender, age, "Friends" and block list in Play Station Platform.

We use such information to deliver the Console Games and service to you. It is necessary for the performance of our services.

Article 2 — Why We Collect and Process Your Personal Data

We collect and process your personal information on lawful grounds permitted by law, which may include, in accordance with applicable data protection legislation:

You have consented to our collection and processing of your personal information;

To enter into and/or perform our obligations under our user agreement with you and to provide our services;

our legitimate interests or those of other third parties;

your legitimate interests or those of a third party; or

Other legal reasons, including any legal or governmental and regulatory request, or for purposes of public interest.

We collect and process your personal data to:

allow You to access and use, or restrict your access to and use our services;

analyze and manage Our services for system administration, user service, security, fraud-detection, checking the authenticity of an account owner, archival and/or backup purposes

correct bugs or errors, improve Our services and respond to customer desires and preferences, including language and location customization, personalized support and instructions, and other responses;

develop new services or products and improve the user experience;

verify and confirm payment;

deliver advertising, testimonials, and marketing messages that may be interested in (you can choose to turn this feature on or off in the device settings as stated hereunder);

communicate with other users to resolve user requests or issues;

perform user agreement with you and to take action against violations in accordance with the user agreement;

provide you with personalized display, personalized push and other personalized experience;

send you notices, keep You up to date with the latest product announcements, provide software verification, upgrades and administration, notify of special events, offer you to participate in our surveys or activities, and provide other information pertaining to Our services;

protect the integrity, safety, and security of Our services or users, comply with legal obligations, and enforce compliance with the Game User Agreement and/or other restrictions placed on your use of our services;

investigate claims and/or legal actions, violations of our policies and procedures, and compliance with relevant applicable laws and legal process;

comply with applicable laws, regulations, or legal process as well as industry standards and Our company policies; or

prevent, investigate, identify, or take any other action with regard to suspected or actual fraudulent or illegal activity, or any activity that violates our policies.

Article 3 — Advertisements and Your Choices

For the purpose of providing personalized advertisements(if any）, You acknowledge and agree that based on your consent We may collect and process the data to:

deliver, target and improve Our advertising; and/or

improve advertising and other marketing and promotional activities.

We may also use the data You provide to send You, or have Our authorized contractors to deliver advertisements, market research or surveys.

Pertaining to the marketing or promotional communications, You may opt-out of

receiving such communications in accordance with the instructions therein, such as email, contacting customer service, or other contact methods provided by Us.

Without Your consent, We ensure that We will not use your data for marketing purposes, You may also withdraw such consent at any time while without impact on the validity and lawfulness of data usage prior to such withdrawal. For the avoidance of doubt, if We know that You are a registered user under the age of majority in your jurisdiction, We will not target you with advertising.

Article 4 — Provision of Your Personal Data

We do not share personal data that directly identifies You (such as your name, e-mail) with independent third parties unless:

your prior authorization or consent is obtained;

if We are required to do so by law, legal process, or a reasonable request from law enforcement authorities or other government officials;

when We believe disclosure is necessary or appropriate to prevent physical harm or financial loss or in connection with an investigation of suspected or actual illegal activity; or

if necessary, to protect the vital interests of us and any of its users (such as to prevent death, bodily harm, or serious damage to property), public security and public interests; or

if We sell part or all of Our assets to the third parties, We may share your data with the buyer. In the event of this circumstance, the buyer will comply with this Privacy Policy, the related laws and regulations.

We may share anonymous or aggregated data, or other data that does not directly identify You with other parties. You acknowledge that You have foreseen and agreed to the occurrence of such disclosure when You provide your personal data.

Other In-Game Users. We support and often encourage You to interact with other players. In most games, other players will see your name, player profile, in-game activities and read messages You have posted depending on the setting adopted by You. Any data you post to any communication area is publicly viewable. We strongly recommend that all users avoid posting personal and sensitive data at any time on or through Our services.

Competent Authorities. We may provide a certain portion of your personal data to judicial or administrative authorities as so requested. Besides, We may disclose certain portion of your personal data within a strictly limited scope of recipients when We reasonably think it is necessary to protect Us, Our users or a portion of the public.

Related Group Companies of Us. We may share your information with our related entities, including Our parent and sister companies. For example, We may share your information with our affiliates for customer support, marketing, or technical operations. Where We share your personal information with Our affiliates, they handle your personal information in accordance with this Privacy Policy.

A Third Party That Acquires All or Substantially All of Us or Our Business. We may also disclose your information to third parties if We either: (a) sell, transfer, merge, consolidate or re-organize any part(s) of our business, or merge with, acquire or form a joint venture with, any other business, in which case We may disclose your data to any prospective buyer, new owner, or other third party involved in such change to Our business; or (b) sell or transfer any of Our assets, in which case the information We hold about You may be sold as part of those assets and may be transferred to any prospective buyer, new owner, or other third party involved in such sale or transfer.

(3) For the purposes set out in section 2 of this Privacy Policy, we may need to provide your personal information to third party service providers in order for them to assist us in providing relevant services to you. The third party service providers we may use include:

Providers of Analytics Services. They process information identified in this Privacy Policy on their servers for the purposes of assisting Us with acquiring users for the Game and analytics purposes to improve your gameplay. All companies providing services for Us are prohibited from retaining, using, or disclosing your personal information for any purpose other than providing us with their services.

Analytics service providers

AppsFlyer

Privacy policy: https://www.appsflyer.com/services-privacy-policy/

Types of Personal Information provided: device information about such as device type, IP address, device ID and information about your engagement with the webpage, applications and ads.

Purpose of Use by Recipient: User acquisition purposes and to monitor the effectiveness of our advertisements

Period of Retention and Use by Recipient: In accordance with the Appsflyer privacy policy

Opt out: visit https://www.appsflyer.com/optout or email at privacy@appsflyer.com

Adjust

Privacy policy: https://www.adjust.com/terms/privacy-policy/

Types of Personal Information provided: device name, device model, system and its version number, ad identifier, application version, unique device identifier.

Purpose of Use by Recipient: User acquisition purposes and to monitor the effectiveness of our advertisements

Period of Retention and Use by Recipient: In accordance with the Adjust privacy policy

Opt out: Visit https://www.adjust.com/forget-device/

Firebase

Privacy policy: https://firebase.google.com/support/privacy/

Types of Personal Information provided: Technical information, technical identifiers, engagement information, contact information, event data

Purpose of Use by Recipient: Data analytics

Period of Retention and Use by Recipient: In accordance with the Google Developer License Agreement and privacy policy

Opt out: visit https://adssettings.google.com

Logistics Service Providers. We may share your personal data such as your address, phone number with logistics service providers who provide shipping services such as delivering physical prizes to users.

Advertising Service Providers. We may share your information with our ad delivery platforms or platforms used to analyze the effectiveness of ad delivery. These platforms help promote our services by placing advertisements on other platforms, or show you advertising content that we think may be of interest to you, and help evaluate the effectiveness of our and our partners' advertising.

Other Third-party Service Providers.

Social networking portals who provide login and/or content-sharing service to and in Our services;

Payment service providers who provide payment services, such as assisting Our services to run on, facilitating users’ payment, and maintaining a record of the users’ transaction history;

AIhelp service provider. We will share your device information, your chat data or game data regarding to customer service with it.

Our cloud service providers

Other contractors if any for the purpose of providing our services to you.

Article 5 — Cookies or Similar Technologies

We and/or authorize third party（e.g.Google）may use cookies (small text files used to add functionality or track site usage) and related technologies to collect the following data from you:

record your IP address to determine the path users take to our site and to identify repeat visitors to our site

collects information about the websites or sources that link or refer you to our Services, and/or

collect technical data about the machine and device you use to access our Service.

We and/or authorize third party may use cookies or other similar technologies when you use the Service for the following specific purposes.

To help us recognize you as a registered user and to retain preferences or data that you have previously provided;

To help us understand what visitors (including users) do on our Services or which pages or sections are most popular;

To help us provide you with advertisements that we believe are relevant or of interest to you based on the data you provide;

To provide, develop, maintain, personalize, protect, analyze and improve our Services; and/or

To prevent, identify and protect against fraud and other illegal activities.

We do not use cookies or other similar technologies for any purpose other than those described in this Privacy Policy.

Among other things, we use cookies from Google including Google Analytics. You can learn more about how those cookies work by visiting https://business.safety.google/privacy/.We do not control cookies in third party ads, and you are encouraged to check the privacy policies of advertisers and/or ad services to learn about their use of cookies and other technology.

If You wish to block, erase, or be warned of cookies, please refer to your browser or mobile device’s instructions or help screen to learn about these functions. You may not be able to delete or disable cookies on certain mobile devices and/or certain browsers.

Remember, if a browser or mobile device is set not to accept cookies or if a user rejects a cookie, some portions of the Website or Service may not function properly. For example, You may not be able to sign in and may not be able to access certain Website or Service features or services.

Article 6 — International Data Transfers

Your personal data may be transferred to or accessed by entities around the world (such as Singapore, Japan, South Korea, Germany and the United States) to perform processing activities such as those described in this Privacy Policy in connection with your use of our products and services. These countries may have data protection laws that are different from the laws of your country. Our affiliates located outside your country of residence, are given limited remote access to your personal data so they can provide certain functions. When you submit personal data to us you may transfer your data across borders. We have taken appropriate safeguards to comply with laws on the transfer of personal data between countries to help ensure your data is protected, wherever it may be. Internally, we also require these affiliates of group and Our services providers or business partners to protect your personal information when processing your personal information to provide Services to You.

In particular, When we transfer your personal data outside of the EEA, Switzerland and the UK, including Japan and Singapore, we ensure it benefits from an adequate level of data protection by relying on:

Adequacy decisions. We rely on the European Commission’s adequacy decisions pursuant to Article 45(1) GDPR when transferring your Personal Data to any country that has been considered to provide an adequate level of protection. Japan has obtained an adequacy determination from the European Data Protection Board.

Standard contractual clauses. For other jurisdictions, we rely on the Standard Contractual Clauses (“SCCs”) to transfer information as described in this Privacy Policy to certain entities in our Corporate Group and third parties in countries without an adequacy decision.

For more information regarding to the appropriate safeguards we have in place when transferring personal data, please contact us.

Article 7 — Data Retention

We will only store your personal data for no longer than is necessary for the performance of our obligations or to achieve the purposes for which the information was collected, or as may be required or permitted under applicable law(whichever is longer). Upon the expiration of such period, your personal data will be deleted or anonymized, as provided by applicable law.

Most of your personal data will Store for the lifetime of your use of Our Game unless you request to delete your Game account or data. Where you do not request for account deletion, your data will be retained for 1 year after the Game is shut down, before it is deleted.

In the case You request to remove or delete your personal data, We will assess whether such data is necessary for Our legitimate business interests, such as to comply with Our legal obligations, resolve disputes, and/or enforce the agreements between You and Us. If so, We will retain your data until it is not necessary. Please note that the removal or deletion of any of your data may result in the termination of some of our applicable services.

Article 8 — Your Rights

In accordance with applicable data protection legislation, you may have different data subject rights in relation to the personal information you provide to us and that we collect when you use the Game.You may exercise any of the rights described in this section by using any functionality available while using Our services and/or sending an email to public02@protofun.net. We will respond within 30 days though this may be extended by a further two months in certain circumstances. Please note that We may ask You to verify your identity before taking further action on your request.

Right to Know About Personal Information Collected, Disclosed, or Sold

You have the right to access your personal data that We hold about You. In some jurisdictions, applicable law may entitle you to request copies of your Data held by us. You may also be entitled to request copies of Data that You have provided to Us in a structured, commonly used, and machine-readable format, should You have such requirement, please contact Us. According to Our reasonable and unilateral judgement, if your verifiable request affects or will affect the rights or freedom of other users or is manifestly unfounded or unreasonable, We reserve the right to charge a reasonable fee (taking into account the administrative costs arising therefrom) or refuse to act on the request.

Right to Rectify

If We process your personal data, We shall endeavor to ensure by implementing suitable measures that your personal data is accurate and up-to-date for the purposes for which it was collected. If your personal data is inaccurate or incomplete, You have the right to obtain rectification of your inaccurate personal data without undue delay.

Right to Request Deletion of Personal Information

You have the right to obtain deletion of your personal data, if the reason as stated in Article 2 of this Privacy Policy does not exist anymore, or if there is another legal ground for its deletion, subject to submitting a verifiable request in the form of sending an email.

We provide You with the service of account cancellation. You can delete your account by clicking 【Settings】-【Delete your account】in most of our Games or You can contact Us to exercise your right. Please read the instructions of the cancellation page carefully. Should You choose to cancel the Game account, We will delete or anonymize all relevant personal data generated by You in the Game in a timely manner in accordance with relevant laws and regulations, unless otherwise required by laws and regulations.

We may need to retain personal information if there are valid grounds under data protection laws for Us to do so (for example, for the defense of legal claims or freedom of expression) but We will let You know if that is the case.

Right to Withdraw Consent

To the extent provided by applicable laws and regulations, You may withdraw any consent You previously provided to Us for certain processing activities. Where consent is required to process your personal information, if You do not consent to the processing or if You withdraw your consent We may not be able to deliver the expected service. Should You withdraw your consent or authorization, We may no longer continue to provide You with the services related to the withdrawal of the consent or authorization, and will no longer process your related personal data. However, your decision to withdraw your consent or authorization will not affect the processing of personal data previously carried out based on your authorization.

Right to Object

In accordance with applicable laws and regulations, you have the right to object to our specific processing of your personal information, such as when we process your personal information for direct marketing purposes, or where we process your personal information on the basis of legitimate interests or public interest. If you object to our processing of your personal information based on legitimate interests or in the public interest, we will no longer process your personal information for that purpose, unless there are specific reasons provided for by law, such as compelling and prevailing legitimate grounds for the processing or where the data is necessary for the establishment, exercise or defence of legal claims.You also have the right to lodge a complaint at a supervisory authority. Where your personal information is processed for direct marketing purposes, You may, at any time ask us to cease processing your data for these direct marketing purposes.

Right to Restrict Processing

As required by applicable law, you have the right to restrict the processing of your personal data. in particular where:

You contest the accuracy of your Data;

the processing is unlawful and You oppose the erasure of your Data;

We no longer need your Data for the purposes of the processing, but You require the Data for the establishment, exercise or defense of legal claims; or

You have a request to refuse a particular processing and are still awaiting the outcome of our processing.

Should you have any above requirements, please contact us.

Right to Complain To A Data Protection Authority.

If You think we have infringed data protection laws, you can lodge a complaint with or report to a supervisory authority within your jurisdiction, or file a lawsuit to a judicial authority within your jurisdiction.

Article 9 — Securing Your Data

Security of Our users' Data is a priority at Us, and We are continuously implementing and updating administrative, technical, and physical security measures such as access control, compressed encryption to help protect your Data against unauthorized access, loss, destruction, or alteration.

Unfortunately, the transmission of information via the internet is not completely secure. While We strive to protect your personal data, We also remind You to be aware of hacking, cyber-attacks, and other risks on the Internet.

We strongly urge You to take every possible precaution to protect your personal data when using our services, including but not limited to changing your passwords from time to time, not reflecting your real name or other personal data in registration, using a combination of letters and numbers when creating passwords, using a secure browser and/or taking other possible security measures.

If We learn of a security incident, We may attempt to notify you electronically or post a notice on the website so that You can take appropriate protective steps. If there is a security breach occurs, In accordance with the provisions of applicable law,we may also post a notice on the Website. We will send an emergency report to authorities in case that the security incident is serious and assist authorities to take steps to prevent further harm.

Article 10 — Age Limits and Children Protection

Children (usually considered to be under the age of 18, depending on where You reside) must not use the Game(s) for any purpose, except where their parent or guardian has provided lawful consent (to the extent this option is available in your jurisdiction). For users located in certain regions We have listed the relevant minimum age as of the date of this Privacy Policy in the table below. You should in any case refer to the laws in your jurisdiction to ensure You are above the relevant legal minimum age.

We do not intent to and will not knowingly collect personal data from children without consent from their parents or guardians. We strongly urge parents and guardians to instruct their children never to disclose or give out their personal data when using Our services without the prior permission of their parent/guardian. If We learn that We have collected personal data about a child, We will delete that data as quickly as possible. Also, if You believe that We might have any data from or about a child, please contact Us.

If You are a parent or guardian of a child and are required to provide your email address as part of the verification process, We will process such email address for the purposes of notifying You of changes to processing or this Privacy Policy, and for verifying data subject requests from You, in each case in accordance with Our legal obligations.

Minimum user-age requirements by region

Brazil: 18

Canada: 14

European Economic Area: 16

Indonesia: 21

Japan: 18

Malaysia: 18

Philippines: 18

Singapore: 18

South Korea: 14

Vietnam: 16

Thailand: 20

United States: 13

United Kingdom: 13

Article 11 — Contact and Complaints

Notwithstanding the foregoing, some countries, states, provinces, or other jurisdictions do not allow the exclusion of certain warranties or limitations of liability described above, so some of the above may not apply to you. In addition, you may have other legal rights in your jurisdiction, and nothing in this Policy is without prejudice to the legal rights you may have in the applicable jurisdiction.

If You have any questions about this Privacy Policy or have any requests for resolving issues with your personal data while using Our services, please contact Us as soon as possible by emailing Our Data Protection Office at public02@protofun.net.