PRIVACY POLICY
PRIVACY POLICY
V-BillingSoft Accounting
Effective Date: 01 August 2026
Last Updated: 01 August 2026
This Privacy Policy explains how Virtual Infosystems, the developer and operator of V-BillingSoft Accounting ("V-BillingSoft", "we", "us", or "our"), collects, uses, stores, protects, and shares information when you use the V-BillingSoft mobile application, website, and related software-as-a-service (SaaS) services.
By accessing or using V-BillingSoft, you acknowledge that you have read and understood this Privacy Policy.
V-BillingSoft Accounting is a business accounting and management platform designed to help businesses manage their accounting, billing, invoicing, inventory, customers, suppliers, payments, expenses, financial records, and related business operations.
Because V-BillingSoft is an accounting platform, users may enter business and financial information into the application. We take reasonable measures to protect this information and use it only for legitimate purposes related to providing and improving our services.
Depending on how you use V-BillingSoft, we may collect or process the following categories of information.
When you create or use an account, we may collect:
Name
Mobile number
Email address
User ID
Login and authentication information
Business name
Business details
User role
Account permissions
Branch or organization information
We use this information to create and manage your account, authenticate users, provide access to appropriate features, and communicate with you regarding the service.
Because V-BillingSoft is a business accounting platform, users may enter information relating to their business, including:
Business name
Business address
Business contact details
GST-related information
Tax-related information
Financial year
Branch information
Business configuration
Invoice information
Product information
Inventory information
Pricing information
Accounting configuration
Business reports
This information is processed to provide accounting, billing, inventory, reporting, and business-management functionality.
Users may enter information relating to their customers, suppliers, employees, transporters, and other business contacts.
This information may include:
Name
Business name
Address
Mobile number
Email address
GST and tax information
Ledger information
Transaction information
Outstanding balances
Payment-related accounting information
Invoice and billing information
Other information entered by the user for business purposes
V-BillingSoft processes this information on behalf of the business using the application.
Users are responsible for ensuring that they have the appropriate authority, permission, or lawful basis to collect and enter information relating to customers, suppliers, employees, or other third parties.
V-BillingSoft may process financial and accounting information because accounting and business management are core functions of the application.
This may include:
Sales
Purchases
Receipts
Payments
Expenses
Income
Ledger information
Account balances
Opening balances
Customer receivables
Supplier payables
Inventory values
Cash and bank accounting records
Invoices
Financial reports
Tax-related information
GST-related information
Payment and transaction records
We use this information to provide the accounting, billing, inventory, reporting, and business-management services requested by the user.
We do not sell personal information, financial information, or sensitive business information to third parties.
When you use V-BillingSoft, certain technical information may be collected automatically for security, troubleshooting, performance monitoring, and service improvement.
This may include:
Login activity
Date and time of access
Error and crash information
Diagnostic information
General usage information
Network information
We use this information to maintain application security, identify technical problems, improve application performance, and provide a reliable service.
We may use the information collected through V-BillingSoft for purposes including:
Creating and managing user accounts
Authenticating users
Providing accounting and billing services
Processing invoices and transactions
Managing customers and suppliers
Managing inventory and products
Generating accounting and financial reports
Providing GST and tax-related functionality
Maintaining business records
Providing customer support
Responding to user requests
Detecting and preventing unauthorized access
Maintaining application security
Troubleshooting technical issues
Monitoring application performance
Improving our products and services
Developing new features
Communicating important service-related information
Complying with applicable laws and legal obligations
We do not use financial or accounting information for unrelated purposes without an appropriate legal basis or user authorization.
We may share or disclose information only when reasonably necessary to operate V-BillingSoft, provide requested services, comply with legal obligations, or protect our rights and users.
Information may be shared with:
We may use trusted third-party service providers for services such as:
Cloud hosting
Database infrastructure
Application monitoring
Authentication
Backup and storage
Email or communication services
Technical support
Security services
Such providers may process information only as necessary to provide services to us and are expected to maintain appropriate security and confidentiality measures.
We may disclose information when required or permitted by applicable law, regulation, court order, government authority, or legal process.
We may also disclose information where reasonably necessary to:
Prevent fraud
Detect security incidents
Protect users
Protect our systems and services
Enforce our terms and agreements
Protect our legal rights
If Virtual Infosystems is involved in a merger, acquisition, restructuring, sale of assets, or similar business transaction, information associated with V-BillingSoft may be transferred as part of that transaction, subject to applicable legal requirements.
We take reasonable technical and organizational measures to protect information against unauthorized access, alteration, disclosure, loss, misuse, or destruction.
Depending on the nature of the information and the services involved, security measures may include:
Authentication and access controls
Role-based permissions
Secure data transmission
Password protection
Server and database security
Access monitoring
Backup mechanisms
Security monitoring
Application-level safeguards
However, no method of electronic transmission or storage can be guaranteed to be completely secure.
Users are responsible for maintaining the confidentiality of their login credentials and should not share passwords or authentication information with unauthorized persons.
We retain information for as long as reasonably necessary to:
Provide V-BillingSoft services
Maintain accounting and business records
Meet contractual obligations
Comply with applicable legal, tax, accounting, and regulatory requirements
Resolve disputes
Prevent fraud and security incidents
Enforce agreements
Maintain legitimate business records
The retention period may vary depending on the type of information and the purpose for which it was collected.
When information is no longer required, we may delete, anonymize, or securely dispose of it, subject to applicable legal and regulatory requirements.
Users may request deletion or closure of their V-BillingSoft account, subject to applicable legal, regulatory, contractual, and accounting requirements.
If you request deletion of your information, we will review the request and, where legally and technically possible, delete or anonymize the applicable information.
Certain records may need to be retained where required by law or where necessary for legitimate business purposes, such as accounting, taxation, fraud prevention, dispute resolution, or compliance.
To request account or data deletion, contact us using the contact information provided in the Contact Us section.
V-BillingSoft provides tools for managing business and accounting information. Users are responsible for the information they enter into the application.
Users should:
Ensure that information entered into V-BillingSoft is accurate and lawful.
Maintain appropriate authorization for customer, supplier, employee, and other third-party information.
Protect their account credentials.
Use appropriate user roles and permissions.
Avoid sharing confidential account credentials.
Maintain appropriate backups where necessary.
Ensure that their use of V-BillingSoft complies with applicable laws and regulations.
Virtual Infosystems is not responsible for the legality or accuracy of information independently entered by users into the platform.
V-BillingSoft is a business accounting and management application and is not intended for children.
We do not knowingly collect personal information directly from children for the purpose of creating accounts or providing accounting services.
If we become aware that personal information has been knowingly collected from a child without appropriate authorization or consent, we will take reasonable steps to review and delete such information where appropriate and legally permitted.
V-BillingSoft may integrate with or provide links to third-party services, websites, payment services, communication services, or other external platforms.
Third-party services operate under their own privacy policies and terms. Virtual Infosystems is not responsible for the privacy practices, security, or content of third-party services that are outside our control.
We encourage users to review the privacy policies of third-party services before providing information to them.
We may contact users regarding:
Account-related matters
Security notifications
Service updates
Application changes
Technical issues
Support requests
Important policy or terms updates
Where permitted by applicable law, we may also send information about new features, products, services, or offers.
Users may opt out of non-essential promotional communications where applicable. However, users may continue to receive important transactional, security, account, and service-related communications.
We rely on users to provide accurate and up-to-date information.
If information stored in V-BillingSoft is incorrect or incomplete, users may update the information through available application features or contact us for assistance where applicable.
Depending on the infrastructure and third-party service providers used to operate V-BillingSoft, information may be stored or processed in locations outside the user's state or country.
Where information is transferred or processed across jurisdictions, we will take reasonable steps to ensure that such processing is conducted in accordance with applicable laws and appropriate security requirements.
Virtual Infosystems may update this Privacy Policy from time to time to reflect changes in our services, technology, legal requirements, or privacy practices.
If we make material changes, we may notify users through the application, website, email, or by posting an updated Privacy Policy.
The "Last Updated" date at the beginning of this Privacy Policy indicates when the policy was most recently revised.
Your continued use of V-BillingSoft after an updated Privacy Policy becomes effective constitutes acknowledgment of the updated policy, to the extent permitted by applicable law.
We encourage users to review this Privacy Policy periodically.
Depending on applicable law, you may have rights relating to your personal information, including the right to:
Request access to certain personal information
Request correction of inaccurate information
Request deletion of information, where legally permitted
Request information about how your data is processed
Withdraw consent where processing is based on consent
Object to certain processing activities where applicable
To exercise any applicable privacy rights, please contact us using the details provided below.
We may need to verify your identity before processing certain requests.
Virtual Infosystems does not sell personal information, financial information, accounting records, or sensitive business information collected or processed through V-BillingSoft.
Information may be processed by service providers that support the operation of our application and services, subject to appropriate contractual, security, and confidentiality requirements.
Users retain ownership of the business, accounting, customer, supplier, and other content that they lawfully enter into V-BillingSoft, subject to the rights necessary for Virtual Infosystems to operate and provide the service.
By using V-BillingSoft, you grant Virtual Infosystems the limited rights necessary to host, process, transmit, store, display, and otherwise handle such information solely for providing, maintaining, securing, and improving the services, or as otherwise permitted by applicable law and our agreements.
If you have questions, concerns, requests, or complaints regarding this Privacy Policy or the handling of your information, please contact us.
Legal Company Name: Virtual Infosystems
Application: V-BillingSoft Accounting
Developer/Operator: Virtual Infosystems
Website: www.virtualinfosystems.com
Privacy Email: info@virtualinfosystems.com
Support Email: info@virtualinfosystems.com
Business Address: G-17, Mangalam Plaza, Bhilwara – 311001, Rajasthan, India
This Privacy Policy shall be interpreted and governed in accordance with the applicable laws and regulations of India, subject to any mandatory rights or protections available to users under applicable law.
By using V-BillingSoft Accounting, you acknowledge that you have read and understood this Privacy Policy and understand how information may be collected, used, stored, protected, and shared as described above.
Where applicable, Virtual Infosystems will obtain appropriate consent before collecting or processing personal information for purposes that require consent under applicable law.
Effective Date: 01 August 2026
Last Updated: 01 August 2026
© 2026 Virtual Infosystems. All Rights Reserved.