Bank/Institution: Benchmark Community Bank

Position/Title: VP, Branch Manager

Years in Banking: 20

Preferred Phone Number: (434) 594-6831

Preferred Email Address: loren.allen@bcbforlife.bank 

Brief description of your role in the bank: I am the VP/Branch Manager of retail banking.

Favorite TV Show/Movie: Elf 

In my free time I enjoy... being outside with my chickens and in my garden

Bank/Institution: Primis Bank

Position/Title: Deposit Services Team Lead, Officer

Years in Banking: 6

Preferred Phone Number: (804) 821-7622

Preferred Email Address: eryn.altizer@primisbank.com

Brief description of your role in the bank: I oversee three direct employees while providing administrative and operational support to the Deposit Services Manager. I support a wide range of Deposit Services functions, including IRAs, New Account Review, File Maintenance Review, legal orders, escheatment, and various customer account maintenance activities, such as address changes, dormant account reactivations, term changes, and other account updates. In addition to Deposit Services, I provide cross-functional support to Payment Services and Corporate Services. Within Payment Services, I assist teammates and help maintain department operations when their team lead is unavailable. My responsibilities include assisting with wire processing, debit cards, NSF items, non-post transactions, deceased customer processing, disputes, ACH returns, and various account maintenance activities.

Favorite Book/Podcast: The Last Letter

Favorite TV Show/Movie: The Vampire Diaries

In my free time I enjoy... Spending time with my family

My dream vacation would be...Greece or Switzerland

Bank/Institution: Chesapeake Bank

Position/Title: Assistant Branch Manager

Years in Banking: 5 

Preferred Phone Number: (804) 854-4704

Preferred Email Address: kboyd@ches.bank

Brief description of your role in the bank: I wear a lot of hats as an Assistant Branch Manager. From coaching team members and helping solve problems to making sure operations are running smoothly. I'm focused on supporting my team and providing great service to our customers. I enjoy helping employees grow, find solutions, and making sure our branch stays efficient and compliant.

Favorite Book/Podcast: Demon Copperhead by Barbara Kingsolver 

Favorite TV Show/Movie: Cold Mountain 

My dream vacation would be... a backpacking trip using motorbikes in Cambodia visiting the temples

Last song I searched on my digital music streaming service of choice: Something by Tyler Childress

Bank/Institution: Chain Bridge Bank, NA

Position/Title: Deposit Operation Assistant Manager

Years in Banking: 15 

Preferred Phone Number: (703) 748-7380

Preferred Email Address: echavez@chainbridgebank.com

Brief description of your role in the bank: I support the day-to-day management of deposit operations by ensuring accurate processing, regulatory compliance, and efficient customer service. Assist in overseeing deposit accounts, ACH and wire transactions, check processing, account maintenance, and operational controls while supervising staff, resolving escalated issues, and helping implement process improvements. The role also involves ensuring adherence to banking regulations, internal policies, and risk management standards, as well as collaborating with other departments to support operational excellence and enhance the customer experience.

Favorite TV Show/Movie: Big Bang Theory 

In my free time I enjoy... Playing Pickleball

My dream vacation would be... Hawaii

Last song I searched on my digital music streaming service of choice: Yellow from Cold Play

Bank/Institution: TowneBank

Position/Title: SVP, Private Banking Officer

Years in Banking: 15 

Preferred Phone Number: (757) 392-3407

Preferred Email Address: chelsea.copan@townebank.net

Brief description of your role in the bank: As a private banker, I serve as the primary relationship manager for my professional members and their businesses. The role combines business development, relationship management, lending, deposit growth, and financial management.

I am lucky to work at a company that puts its community first. Because of Towne’s commitment to serving others and enriching lives, I am also given the ability to volunteer and serve on several boards in our community.

Favorite TV Show/Movie: The Sound of Music  

In my free time, I enjoy... Playing with my kids at the beach!

One thing about me that surprises people or that people don't know about me... Our dog, Caicos, is from Turks & Caicos.

Favorite Sports Team: Washington Commanders

Bank/Institution: Primis Bank

Position/Title: AVP, Loan Servicing Team Lead

Years in Banking: 14 

Preferred Phone Number: (804) 840-3576

Preferred Email Address: greg.day@primisbank.com

Brief description of your role in the bank: I am the Loan Servicing Team Lead responsible for overseeing daily servicing operations, ensuring compliance with investor and regulatory requirements, and providing guidance to team members on loan servicing matters. I serve as a resource for escalated borrower inquiries, payment processing, escrow administration, PMI reviews, and loss mitigation-related activities while driving operational efficiency, service excellence, and adherence to bank policies and procedures.

Favorite Book/Podcast: Club ShayShay and Pour Minds

Favorite TV Show/Movie: Real Housewives of Atlanta

In my free time, I enjoy... Spending time with my daughter Greyce

My dream vacation would be... One year of international beach hopping

Bank/Institution: F&M Bank

Position/Title: VP, Dealer Finance Manager

Years in Banking: 25 

Preferred Phone Number: (540) 470-0815

Preferred Email Address: jfletcher@fmbankva.com

Brief description of your role in the bank: I manage an indirect auto loan department. We serve dealerships across the Shenandoah Valley from Roanoke to Winchester.

Favorite Book/Podcast: The Diary of a CEO

Favorite TV Show/Movie: Back to the Future

In my free time, I enjoy... Hibernating in my house

My dream vacation would be... Anywhere that can offer me a new adventure

Bank/Institution: Southern Bank

Position/Title: Branch Operations Manager

Years in Banking: 3 

Preferred Phone Number: (757) 777-4661

Preferred Email Address: madisengeorge76@gmail.com

Brief description of your role in the bank: Daily Workflow: Manage front-line deposit activities, balancing, and facility security.

Staff Management: Handle hiring, scheduling, training, and performance reviews for tellers and personal bankers.

Compliance: Enforce federal and internal banking policies to minimize risk and audit flags.

Customer Service: Act as the primary contact for complex client issues and dispute resolution.

Favorite Book/Podcast: Recursion by Blake Crouch 

In my free time, I enjoy... Hiking with my dogs

One thing about me that surprises people or that people don't know about me... I have 2 dogs, a cat, and a ball python.

My dream vacation would be... A permanent trip to a tropical island, with all-inclusive amenities

Bank/Institution: The Bank of Charlotte County 

Position/Title: Assistant Branch Manager

Years in Banking: 8

Preferred Phone Number: (434) 376-3616

Preferred Email Address: cynthiafelker01@gmail.com 

Brief description of your role in the bank: I assist in overseeing the daily operations of the branch. My responsibilities include supervising and training tellers, opening new accounts, resolving customer concerns, processing wire transfers, reviewing branch reports and audits, and assisting the Branch Manager with overall branch operations. I also serve as the banks Social Media Manager, developing and scheduling content, and promoting products and community involvement.

Favorite TV Show/Movie: Gilmore Girls 

In my free time, I enjoy... Reading

Last song I searched on my digital music streaming service of choice: My Little Love by Adele

My dream vacation would be... Cruise to Hawaii or Bora Bora

Bank/Institution: CNB Bank

Position/Title: VP, Payment Sales Director

Years in Banking: 13 

Preferred Phone Number: (540) 520-1927

Preferred Email Address: adam.midkiff@cnbbank.bank 

Brief description of your role in the bank: My role is directing and operating our merchant processing program.

Favorite Book/Podcast: A River Runs Through It by Norman Maclean  

In my free time, I enjoy... Fishing

My dream vacation would be... Touring the Chilean Patagonia by car with my wife

The last song I searched on my digital music streaming service of choice: Right Down the Line by Gerry Rafferty 

Bank/Institution: F&M Bank

Position/Title: Assistant Branch Manager

Years in Banking: 23 

Preferred Phone Number: (540) 820-7695

Preferred Email Address: dnelson@fmbankva.com

Brief description of your role in the bank: Create and open new accounts, both personal and business, personal loans including installment and HELOC Security

Favorite Book/Podcast: Debbie Macomber and Elin Hilderbrand

In my free time, I enjoy... Watching my dogs, cats and chickens play outside

My dream vacation would be... A beach resort with white sand and clear water

The last song I searched on my digital music streaming service of choice: 1st of the Month by Bone Thugs and Harmony, It was a crazy day at the bank and it made me laugh 

Bank/Institution: F&M Bank

Position/Title: IT Manager

Years in Banking: 13 

Preferred Phone Number: (540) 896-1770

Preferred Email Address: cnesler@fmbankva.com  

Brief description of your role in the bank: Manage the bank's IT infrastructure

Favorite TV Show/Movie: Psych

In my free time, I enjoy... Video Games

Favorite Sports Team: Washington Capitals

The last song I searched on my digital music streaming service of choice: Scream by Skillet

Bank/Institution: New Horizon Bank

Position/Title: Deposit Operations Specialist

Years in Banking: 1

Preferred Phone Number: (314) 724-1699

Preferred Email Address: apearson@newhorizonbank.com 

Brief description of your role in the bank: I process and verify financial transactions to make sure everything is accurate and compliant. I handle ACH transactions by initiating, monitoring, and resolving any issues with electronic payments. I also manage domestic and international wire transfers, ensuring all details are correct and funds are sent securely and on time. I review accounts for discrepancies, investigate transaction errors, and help resolve any payment-related concerns. Overall, I support smooth daily banking operations by keeping records accurate and following regulatory guidelines.

Favorite TV Show/Movie: Friends

In my free time, I enjoy... Cleaning

My dream vacation would be... A consecutive 90 day trip all around Europe or Asia

The last song I searched on my digital music streaming service of choice: Nowhere, Nobody

Bank/Institution: Chain Bridge Bank, NA

Position/Title: ACH Operations

Years in Banking: 19

Preferred Phone Number: (703) 949-0540

Preferred Email Address: dpuller@chainbridgebank.com  

Brief description of your role in the bank: Processing ACH payments and onboarding clients to online banking

Favorite TV Show/Movie: Forest Gump

In my free time, I enjoy... Working out and running

My dream vacation would be... Japan

Favorite Sports Team: Cowboys

Bank/Institution: Benchmark Community Bank 

Position/Title: AVP, Relationship Banker

Years in Banking: 26

Preferred Phone Number: (434) 676-8444

Preferred Email Address: tonya.rhodes@bcbforlife.bank  

Brief description of your role in the bank: I initiate conversations with existing or prospective customers to identify their financial needs, recommend products and services to match their needs, and interview customers in consideration of extending credit within my lending authority. I advise customers on financial matters both in deposit and credit areas to include generating referrals to product specialists, and I also serve as the Branch security officer.

Favorite TV Show/Movie: The Color Purple

In my free time, I enjoy... Relaxation and self care

My dream vacation would be... A trip to Switzerland

One thing that surprises people or people don't know about me... I am very talkative and opinionated at home, but totally the opposite in public settings

Bank/Institution: Primis Bank

Position/Title: Area Market Manager

Years in Banking: 20

Preferred Phone Number: (804) 614-5165

Preferred Email Address: ringbecky@gmail.com   

Brief description of your role in the bank: As the Northern Richmond Area Market Manager for Primis Bank, I lead the Ashland, Broad Street, and Kings Charter market centers, ensuring each location meets deposit growth goals while maintaining strong compliance standards through consistent coaching and development. I actively identify and support opportunities to strengthen new and existing customer relationships, driving business growth across my footprint through community engagement and high‑impact sales activities.

In my free time, I enjoy... Gardening

My dream vacation would be... I would love to go to Tahiti.

Favorite Sports Team: VA Tech Hokies

One thing about me that surprises people or that people don't know about me... I actually got my degree in Animal Poultry Science at VA Tech. I wanted to be a vet.

Bank/Institution: Bank of Botetourt

Position/Title: Loan Operations Officer, Head of Retail Support

Years in Banking: 8

Preferred Phone Number: (540) 591-5045

Preferred Email Address: brose@bankofbotetourt.com 

Brief description of your role in the bank: Oversee the daily operations of Teller Support and Loan Operations

In my free time, I enjoy... Banking and drawing

My dream vacation would be... A trip to Alaska

Favorite Sports Team: Los Angeles Lakers

Last song I searched on my digital music streaming service of choice: No Rain

Bank/Institution: Bank of Clarke

Position/Title: Loan Systems and Reporting Administrator

Years in Banking: 9

Preferred Phone Number: (540) 303-3842

Preferred Email Address: vrosenberry@bankofclarke.com 

Brief description of your role in the bank: As a Loan Systems and Reporting Administrator, I’m one of the few who oversees and optimizes our financial institution’s lending systems to ensure seamless operational continuity. I configure system settings, manage access permissions, and refine automated workflows to keep daily lending processes efficient and compliant. A core focus of my role involves designing custom reports and executive dashboards, translating complex data into actionable insights on portfolio performance and risk. I also resolve technical issues, conduct system testing, and manage third-party software integrations to maintain platform integrity. Ultimately, I serve as a strategic liaison between IT, compliance, and lending teams to drive productivity and uphold strict regulatory standards.

Favorite Book/Podcast: The American Prometheus

Favorite TV Show/Movie: Hidden Figures

My dream vacation would be... Travel around Europe

Last song I searched on my digital music streaming service of choice: Bluey Rug Island

Bank/Institution: Chesapeake Bank

Position/Title: Mortgage Loan Closer

Years in Banking: 15 

Preferred Phone Number: (804) 695-6336

Preferred Email Address: ashaw@ches.bank 

Brief description of your role in the bank: I perform a variety of validation functions related to closing a loan and prior input on the loan. I review all loan closing related documents such as but not limited to title policies, deeds, trust documents, preliminary packages from closing agents and insurances.

Favorite TV Show/Movie: Friends

In my free time, I enjoy... Spending time with my family

My dream vacation would be... Somewhere tropical

One thing about me that surprises people or that people don't know about me... Born in Korea

Bank/Institution: Carter Bank

Position/Title: VP, Area Manager

Years in Banking: 22

Preferred Phone Number: (276) 773-1578

Preferred Email Address: stefany.shaw@carterbank.com 

Brief description of your role in the bank: I am responsible for the overall success of 10 branches at Carter Bank, ensuring they achieve strong financial results while providing an outstanding customer and associate experience. As an area manager, I develop people, help build a strong branch culture, and create consistent experiences across every location I am honored to serve. To make it simple - I develop leaders, grow the business, protect the bank, and create an environment where both associates and customers thrive.

Favorite Book/Podcast: Make Your Bed by William McRaven

Favorite TV Show/Movie: Pride and Prejudice - 2005

In my free time, I enjoy... Camping or going on cruises with my family

My dream vacation would be... Scotland and Ireland

Bank/Institution: Benchmark Community  Bank

Position/Title: AVP, Branch Manager

Years in Banking: 30

Preferred Phone Number: (434) 390-0277

Preferred Email Address: vagrace24@gmail.com

Brief description of your role in the bank: I manage 5 employees in my branch and assist at another as well. I do real estate, personal, and business loans. I am also the security officer ensuring that all security devices work properly and that all employees adhere to security policies.

In my free time, I enjoy... Spending time with my family

My dream vacation would be... Hawaii

Favorite Sports Team: New York Yankees

Last song I searched on my digital music streaming service of choice... White Noise (for sleeping)

Bank/Institution: First National Bank

Position/Title: Loan Operations Manager

Years in Banking: 21

Preferred Phone Number: (434) 426-8257

Preferred Email Address: nikkisouser@1stnatbk.com

Brief description of your role in the bank: I manage a team of 14/15 people. We handle the process of booking a loan from beginning to end. Loan Operations creates the documents that are signed at a closing. We then upload the loan on our core system, handle all maintenance, escrow & ticklers. We balance general ledgers, handle all DMV titles for vehicles. We also handle certificates of satisfaction; we manage the appraisal orders and construction loans and inspections as well.

In my free time, I enjoy... Crafting and Baking

My dream vacation would be... Turks & Caicos

Favorite Sports Team: Duke Blue Devils 

One thing about me that surprises people or that people don't know about me... My new obsession is sourdough

Bank/Institution: Chesapeake Bank

Position/Title: AVP, Marketing Director

Years in Banking: 3

Preferred Phone Number: (757) 936-1179

Preferred Email Address: msuttmiller@ches.bank

Brief description of your role in the bank: As AVP, Marketing Director at Chesapeake Bank, I lead the development and execution of integrated marketing strategies that strengthen brand awareness, drive customer growth, and support the bank’s business objectives. I oversee advertising, digital marketing, social media, public relations, community engagement, and internal communications while ensuring all messaging aligns with the bank’s brand and values. I manage marketing campaigns, analytics, agency partnerships, and creative production across multiple channels. I also collaborate with executive leadership and business lines to support product launches, customer acquisition, and strategic initiatives throughout the communities we serve.

Favorite TV Show/Movie: All the Batmans 

In my free time, I enjoy... Going to the beach

My dream vacation would be... A golf trip anywhere!

Favorite Sports Team: JMU Football

Bank/Institution: First National Bank

Position/Title: Community Banking Fellow

Years in Banking: 0 

Preferred Phone Number: (434) 251-2701

Preferred Email Address: dmw33@icloud.com 

Brief description of your role in the bank: Rotations in different departments of the bank in order to gain comprehensive knowledge of the bank as a whole, with the goal of moving into a leadership role upon completion. This is estimated to take one and a half to two years total, and I am currently in the first stage of it in retail. As of right now I have familiarized myself with the teller side and am in the process of learning the desk side.

Favorite TV Show/Movie: A show that I've been watching lately is The Mentalist on Hulu. I don't know that it's my favorite show, but I've really enjoyed getting into it.

In my free time, I enjoy... I love to play basketball with friends when the opportunity arises. I also like playing video games when I find the time, as well as watching basketball and MMA.

One thing about me that surprises people or that people don't know about me... I'm left-handed, and I won a basketball state championship in high school.

Favorite Sports Team: Boston Celtics primarily, but I follow a lot of NBA teams as a fan of the game.