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HOW TO SOLVE POSSIBLE ISSUES
HOW TO SOLVE POSSIBLE ISSUES
What to do if HOT Water is missing?
What to do if HOT Water is missing?
First check that you are not taking too many consecutive or contemporay showers.
Give time to the thermo-hydraulic system to heat the water.
Go to the go to the boiler room located on the lower floor, using the external stairs of the garden
Press the REST button as showed on the picture here below and wait few minutes
If nbothign changes, please call the host at +39. 351.976.87.32
The Host will provide in the same day or the day after to ask for a technician.
How Can I enter the gate?
How Can I enter the gate?
Simply dial on the keyboard the number you've received on your smartphone.
What to do If the Electrical power goes out?
What to do If the Electrical power goes out?
Evaluate if someone has used some electrical device that has given hints of malfunction and remove it from the power line.
Consider if there are too many electrical devices or lights on.
Call the HOST (Owner) at +39.351.976.87.32
You will given the code for opening the door of the service room located in front of the kitchen, where just behind the door, there is the General Electrical Panel (Video here) that must be rearmed. (simply pull up the blu lever)
If the Switch on the General elctric Panel is already UP it is already armed. In this case it will be necessary to pull up the other switches in order to give power back to the part of the house that has been deactivated.
What, If the gas does not come out of the stove?
What, If the gas does not come out of the stove?
Open the gray wooden door located under the hob,
Find & turn the yellow tap in the opposite position respect the current one, and try again to turn on the stove.
N.B. to turn on the stove you need to hold down the knob and simultaneously turn it.
If the tap water does not come out
If the tap water does not come out
In the rare event that water does not come out of the taps at all:
Call the Host at +39.351.976.87.32
The HOST will restart the water pump remotely.
In a few minutes the water will be available again.
Alternatively this video
Where is the hair dryer?
Where is the hair dryer?
The hairdryers are located in each bathrooms.
If you need Vacuum Cleaner
If you need Vacuum Cleaner
The vacuum cleaneris located behind the kitchen doors next to the fridge.
Where can I find cleaning products?
Where can I find cleaning products?
Some cleaning products are located in the wooden brown cabinet located in the corridor in front of the kitchen, between the door of the dining room and that of the main living room where the fireplace is located.
Where to throw the garbage?
Where to throw the garbage?
The separate collection of waste is carried out and therefore the garbage must be disposed of according to the calendar at this link .
In case of need of a washing machine
In case of need of a washing machine
Contact the Host (owner) at +39.351.976.87.32.
You will be provided with the code for opening the door of the service room located in front of the kitchen.
Inside you will find the washing machine with its instructions.
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