Product & Technology Executive | B2B2C Payments & Open Banking | Financial Services & Fintech
Product & Technology Executive | B2B2C Payments & Open Banking | Financial Services & Fintech
Building the Payment Infrastructure of Tomorrow — Today.
18+ years scaling B2B2C payments platforms, leading enterprise-wide digital transformation, and building product organizations that deliver results in highly regulated environments.
I've spent my career at the intersection of financial services, technology, and customer experience — most recently as a Product Director at American Express, where I helped grow the B2B payments portfolio from under $1B to $35B+ in annual transaction volume, pioneered multi-rail embedded finance capabilities, and led cross-functional teams through complex, first-in-market product launches.
This site is a playbook of that journey: the product frameworks, leadership philosophies, and payments insights I've developed — and what I believe comes next.
CPO Certificate - Massachusetts Institute of Technology
US Patent Holder 9,934,517 & US20150149271A1
$35B+ Volume Scaled B2B Payments at American Express
18+ Years Payments Innovation, Digital Platforms, SaaS, Fintech
Professional Summary
I am a Product and Technology Executive with 18+ years building and scaling digital platforms in financial services, fintech, and digital commerce. My career at American Express spans three distinct leadership roles — from launching industry-first payment innovations and patented fintech infrastructure, to modernizing enterprise marketing technology, to architecting the B2B open banking ecosystem that now processes $35B+ annually.
I specialize in three interconnected disciplines:
→ B2B2C Payment Ecosystems: Designing and launching multi-rail payment architectures (card, ACH, RTP, embedded virtual card) that create value for enterprise buyers, suppliers, and financial institutions simultaneously.
→ Digital Customer Experience: Building self-service platforms and personalized digital journeys that measurably reduce friction — cutting call volume by 70% saving $4M annually, and raising NPS by 30 points.
→ Enterprise Transformation: Leading cross-functional organizations across product, engineering, compliance, legal, and data to ship regulated, complex products 3 months faster than industry baseline.
My leadership philosophy is grounded in a simple belief: great product executives don't just build great products — they build great teams, create the conditions for innovation, and earn trust by doing what they say they'll do. In Formula 1, championships aren't won by the fastest car alone — they're won in thepit lane through relentless adaptability, operational clarity, and execution at speed.That's how I lead product teams.
Scale
$35B+ Annual Transaction Volume
Grew the American Express B2B Payments portfolio from under $1B to $35B+ in 5 years by architecting multi-rail embedded finance partnerships with Goldman Sachs, Coupa, Ariba, and 20+ fintechs.
Innovation
2 U.S. Patents
Payments & Real-Time Intelligence
Designed and patented foundational fintech infrastructure: a real-time transaction
parsing engine for 100M+ daily transactions (Patent 9,934,517) and a virtual currency integration with payment processing system. (US20150149271A1) — both early frameworks for modern open banking and account aggregation.
Customer Experience
70% Reduction in Customer Contacts
$4M Annual Savings Modernized legacy premium services architecture into an API-enabled digital self-service platform, eliminating the need for phone-based support and generating
$4M in annual operational savings.
Growth
144% B2B Spend Growth YoY
30% Customer Acquisition Growth
Developed and executed B2B payments strategy that delivered 144% volume growth and 30% increase in customer acquisition year-over-year across the American Express enterprise portfolio.
Core Expertise
B2B2C Payment Rails
ACH, RTP, Card Networks Multi-Rail Architecture
Enterprise Transformation
Cross-Org Alignment, Program Delivery, M&A
Product Organization Design
Team Building, PM Coaching, Agile at Scale
Open Banking & API Strategy
CFPB 1033, PSD2, Developer Platforms, Partner Ecosystems
Digital Customer Experience
Self-Service Platforms, NPS, Personalization at Scale
Go-to-Market Execution
Partnership Strategy, First-in-Market Launches
Embedded Finance & Fintech
Virtual Cards, Supply Chain Financing, AP / AR Automation, ERP Integration
Regulatory Navigation
Compliance-First Product Design, AML/KYC, Dodd-Frank
Data & AI Product Strategy
Real-Time Intelligence, ML-Enabled Decisioning
Education and Recognition
EDUCATION
Chief Product Officer (CPO) Professional Certificate — Massachusetts Institute of Technology (MIT)
MBA, Marketing & Strategy — University of North Alabama
Bachelor of Pharmacy — Pune University
RECOGNITION & AWARDS
MIT Fire Hydrant Award — Awarded to exceptional innovators in the MIT CPO program
American Express Leadership Excellence Award — Multiple recipient
American Express Innovation Award — Multiple recipient
PATENTS
U.S. Patent 9,934,517 — Real-time transaction parsing system (100M+ daily transactions)
U.S. Patent US20150149271A1 — Contextual transaction intelligence for marketing
Let's Connect
I'm exploring product leadership opportunities in financial services, fintech, and digital payments — VP / SVP Product, Director / Sr. Director Product, or Chief Product Officer roles where I can build and scale teams that ship innovative, high-impact products.