I am Musab Qureshi, an independent consultant from the UK; my LinkedIn is http://www.linkedin.com/in/musabuk* and I've worked for around 25 years in the United Kingdom, Nordics and Middle East (Saudi Arabia/United Arab Emirates); gained extensive experience due to the nature of projects delivered. This means I can be helpful across a number of areas from ITIL to Business Process Improvement (see below)...
I am available on a freelance basis - most of the time I work solo, but if required can mobilise people based on the project need. In most cases, I work directly with your people and your resources.
For areas covered; refer to the base of this page
I agree a fixed scope of work and execute as per an agreed plan
Look forward to serving your organisation/project on an on-going basis...
Although I scope out each project indicidually, there are some basic services that you can avail as a defined offering, for example:
Business Processes In a Box > click here
ITIL and ITSM > click here
*My LinkedIn is rarely every updated; more used for reaching out to people
Email: mail@valueconsult.co.uk > WhatsApp/SMS (no calls please initially): +44 7857 709 573
SUCCESSFUL PROJECTS COMPLETED FOR:
MHRA > www.mhra.gov.uk
devoteam > www.devoteam.com
Home Office > http://bit.ly/esnUK
Manchester and the Open University > www.manchester.ac.uk and www.open.ac.uk
NSB/vy > www.vy.no
AEC/SAMI > http://aecl.com/en
du > www.du.ae
Pink Elephant > www.pinkelephant.com
Deloitte > www.deloitte.com
DXC Technology (when it was csc!) > www.csc.com
Tesco > Part of the team who established www.tesco.com
+ Many more...
ACADEMIC QUALIFICATIONS:
PG Cert. Strategic IT Management – University of Derby (2012)
BSc Computer Science – Anglia Ruskin University (1997)
PROFESSIONAL CERTIFICATIONS & PROFESSIONAL MEMBERSHIPS:
Certified ITIL V4 Foundation – AXELOS/PeopleCert
Certified ITIL V3 Expert (Lilac badge) – APMG International
Foundation Certificate in Business Analysis – British Computer Society
ISO/IEC 20000 Practitioner (Consultant level) – APMG International
Foundation EU General Data Protection Regulation (GDPR) – IBITGQ
TOGAF 9 Enterprise Architect – The Open Group
PUBLICATIONS & RELATED:
IT Strategic Planning Toolkit [Author] - http://bit.ly/ITStrategyPaper
Designing and Transforming IT Organisations - [Reviewer; my name on pp8] - http://bit.ly/sampleORG
7 Tips for ITSM Consultants [Author] - http://bit.ly/7TipsITSM
Customer Experience Improvement (quick video); https://bit.ly/CXKeyPoints101
Exemplar Blogs @ http://musabatwork.blogspot.com (new) and http://musabq.blogspot.com (old)
3 Tips for Reviving Problem Management [Author] - http://bit.ly/PM3Tips
SLM and the Service Level Manager [Reviewer; my name on pp8] - http://bit.ly/SLMBookLink
IT Service Catalogue Toolkit (EMA hosted) [Author] - http://bit.ly/SCToolkitITIL
How to start a BPM Project (quick video); https://bit.ly/HowToStartBPMProject
ARIS BPM (quick video); http://bit.ly/ARISBPMQuickIntro
UX and GDS; some thoughts; https://bit.ly/UXandGDSSomeThoughtsToday-YouTube
Quick video; A Practical View on Business Analysis; https://bit.ly/APracticalViewOfBusinessAnalysis
Process Design & Improvement
Service Design & Improvement
Service Desk Setup & Improvement
ITSM Documentation
ITSM Implementation
Service Transition
Service Catalogue
Maturity Assessment
Organisational Design
ITSM Project Management
ITIL & ITSM Training
SIAM Based Operating Models
Service Reporting
As-Is, To-Be, Gap Analysis
Customer Journey Capture & Enhancement
CX & Customer Experience Management
UX, User Research & GDS
Design Thinking, Six Sigma & Lean
Requirement Capture
Process Automation & Training
Organisational Change Management
Product & Service Design
Agile and SCRUM
Reporting & Data Requirements
Business Communication
Project Documentation
Technical Writing / Authoring
Workshop Facilitation
Presentations
Policies and Procedures
Management Reporting
Corporate Communications
DMS Systems e.g. SharePoint
Strategy Development & Implementation
Balanced Scorecard Development & Implementation
Budgeting
Risk Management
Dashboards and Reporting
Supplier/Contract/Vendor Management
Proposal/Bid Documentation
RFP Development
Business Analysis
Project Management
Risk Management
Quality Management & ISO Standards
...