PRIVACY POLICY
PRIVACY POLICY
We value the trust you place in us and we know that you care how your information is used or shared. We recognize the importance of secure transaction and privacy of information.This Privacy Policyas an electronic contractdescribes how Vaidika App( “Vaidika, we, our, us”) collect, use, share or otherwise process your personal information through Vaidika application.
By visitingVaidika App, providing your information or availing our product/service, you agree to our use of your personal information (including sensitive personal information) in accordance with this contract/Privacy Policy, as may be amended from time to time by us at our discretion. You also agree and consent to us collecting, storing, processing, transferring, and sharing your personal information (including sensitive personal information) with third parties or service providers for the purposes set out in this contract/Privacy Policy.
This Privacy policy/Contract is formed under the Information Technology Act, 2000 and the Rules and regulation made thereunder. The policy shall be effective upon your acceptance by clicking on the Accept Tab or by using the service of the app or by other means. PLEASE READ THIS PRIVACY POLICY CAREFULLY. BY USING THE APPLICATION, YOU INDICATE THAT YOU UNDERSTAND, AGREE AND CONSENT TO THIS PRIVACY POLICY. If you do not agree, please do not access or use our application.
Subject to this privacy policy all your personal information collected and retained by Vaidika app at its registered office at Kokar Chowk, Ranchi, JH, IN
1. Information About Customers That We Collect
We collect information such as email address, delivery address, name, phone number, credit card/debit card and other payment instrument details that you provide in relation to Vaidika App Services when you set up an account or transact with us.
There are few information that are collected automatically from you like the internet protocol (IP) address used to connect your computer to the internet, login, e-mail address, and passwordthe location of your device or computer, purchase and content use history, which we sometimes aggregate with similar information from other customers to create feature.
There are few information that we collect from other sources like (1) updated delivery and address information from our carriers or other third parties, which we use to correct our records and deliver your next purchase or communication more easily (2) account information, purchase or redemption information and page-view information from some merchants with which we operate co-branded businesses or for which we provide technical, fulfillment, advertising or other services (3) information about your interactions with products and services offered by our affiliates (4) search results and links, including paid listings (such as Sponsored Links) (5) credit history information from credit bureaus, which we use to help prevent and detect fraud and to offer certain credit or financial services to some customers.
If you choose to post messages on our message boards, chat rooms or other message areas or leave feedback or if you use voice commands to shop on the App, we will collect that information you provide to us. We retain this information as necessary to resolve disputes, provide customer support and troubleshoot problems as permitted by law.
Purpose for collecting, using, storing and processing Your Information
Vaidika App collects, uses, stores and processes Your Information subject to your consent for any purpose mentioned below:
· To respond to Your inquiries or fulfil Your requests;
to provide You with information about products and services available on the App and to send You information, materials, and offers from Vaidika App;
to help You address Your problems incurred on the App including addressing any technical problems;
if You purchase any product or avail of any service from the App, to complete and fulfil Your purchase, for example, to have Your payments processed, communicate with You regarding Your purchase and provide You with related customer service;
to provide troubleshoot to improveeffectiveness services of the of the App;
to analyze and conduct date reviews in order to determine the number of visitors to specific pages within the App;
to enhance the quality of services, and appropriate contents of the advertisement on the App;
to send You important information regarding the App, changes in terms and conditions, user agreements, and policies and/or other administrative information;
to provide value added services such as Single Sign On. Single Sign On shall mean a session/user authentication process that permits a user to enter his/her name or mobile number or e-mail address or any combination thereof and password in order to access multiple apps and applications;
to facilitate seamless purchase experience while making a transaction by pre-populating the OTP received through SMS by you
to facilitate various programmes and initiatives launched by Vaidika App or third party service providers and business associates
to analyze how our services are used, to measure the effectiveness of advertisements, to facilitating payments
to conducting academic research and surveys
to protect the integrity of the App;
to respond to legal, judicial, quasi judicial process and provide information to law enforcement agencies or in connection with an investigation on matters related to public safety, as permitted by law;
to conduct analytical studies on various aspects including user behaviour, user preferences etc.;
to permit third parties who may need to contact users who have bought products from the App to facilitate installation, service and any other product related support;
to implement information security practices;
to determine any security breaches, computer contaminant or computer virus;
to investigate, prevent, or take action regarding illegal activities and suspected fraud,
to undertake forensics of the concerned computer resource as a part of investigation or internal audit;
to trace computer resources or any person who may have contravened, or is suspected of having or being likely to contravene, any provision of law including the Information Technology Act, 2000 that is likely to have an adverse impact on the services provided on any App or by Vaidika App;
to enable a potential buyer or investor to evaluate the business of Vaidika App (as further described in paragraph 8 of the Privacy Policy). [Individually and collectively referred to as ("Purposes")] You hereby agree and acknowledge that the Information so collected is for lawful purpose connected with a function or activity of each of the Vaidika App entities or any person on their respective behalf, and the collection of Information is necessary for the Purposes.
Cookies
We offer the use of cookies on certain pages of the appthat will allow you for certain features by which you may use the services more conveniently. We use cookies from third-party partners such as Google Analytics for marketing and analytical purposes. Google Analytics help us understand how our customers use the site. You are always free to decline/delete our cookies if your browser permits, although in that case you may not be able to use certain features on the Platform and you may be required to re-enter your password more frequently during a session.
Linked Sites of Third Party
Our App links to other apps that may collect personally identifiable information about you. Vaidika App is not responsible for the privacy practices or the content of those linked apps
Security Precautions
Our App has reasonable physical, electronic and procedural safeguardsin place to protect the loss, misuse, and alteration of the information under our control. Whenever you access your or change account information, we offer the use of a secure server. Once your information is in our possession we adhere to strict security guidelines, protecting it against unauthorized access.
Children Information
We do not knowingly solicit or collect personal information from children under the age of 18 and use of our Platform is available only to persons who can form a legally binding contract under the Indian Contract Act, 1872. If you are under the age of 18 years then you must use the Platform, application or services under the supervision of your parent, legal guardian, or any responsible adult.
Your Consent
By using the App and/ or by providing your information, you consent to the collection and use of the information you disclose on the App in accordance with this Privacy Policy, including but not limited to Your consent for sharing your information as per this privacy policy.If we decide to change our privacy policy, we will post those changes on this page so that you are always aware of what information we collect, how we use it, and under what circumstances we disclose it.
Grievance Officer
In accordance with Information Technology Act 2000 and rules made there under, the name and contact details of the Grievance Officer are provided below:
Mrs. Hempushpa Bharti
Designation: Founder
Vaidika App
Kokar Chowk, Ranchi,
Jharkhand, IN 834001,
Phone: +91-9471352463
Email:reply.vaidikaapp@gmail.com