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Sales Experience meets Client support
Sales Experience meets Client support
Your Versatile Results-Driven Virtual Assistant
Your Versatile Results-Driven Virtual Assistant
I'm passionate about leveraging technology to deliver exceptional client experiences. My background in customer service and sales gives me a unique understanding of building relationships and driving results. With my knowledge of AI tools and legal industry software (like Clio Manage), I'm ready to streamline your operations and help your business thrive.
Skill Showcase
Skill Showcase
Bilingual Fluency: Seamless communication and outreach to wider client bases in both English and Spanish (or specify your second language).
AI-Powered Expertise: Using tech to automate repetitive tasks and boost creativity
Tech-Forward Approach: Comfort with various software and digital platforms including Microsoft Office, Corel Draw,ChatGPT,Gemini Pro,Davinci Resolve(for basic video editing) ensuring efficiency and adapting to new tools quickly.
Sales and Client-Centric Focus: Ability to nurture leads, build relationships, and close deals while delivering exceptional customer support.
Digital Marketing Fundamentals: Understanding of marketing strategies, helping businesses with online presence and campaigns
Introduction to Legal Industry: Familiarity with basic legal terminology and software like Clio Manage, offering niche-specific support.
Why me?
Why me?
My diverse background in sales, customer service, and technology, coupled with my ongoing passion for learning, translates into a unique blend of skills for your virtual assistance needs. I'm not just task-oriented; I'm driven by understanding your business goals and finding ways to proactively enhance your success. Whether it's leveraging AI for efficiency, nurturing customer relationships, or exploring new marketing avenues, I'm always on the lookout for ways to add value
Employment History
Intermediate English Teacher, Instituto Froebel, Tampico
SEPTEMBER 2018 - MAY 2019
Intermediate English Teacher
Teaching students the english language with proper use of multimedia and computer
assisted learning technologies
Self Employment, Cibebox, Ciudad Madero
MAY 2013 -SEPTEMBER 2018
In charge of management and manteinance of computer systems and Xbox 360
games. Design and printing of several promotional items t-shirts mugs banners etc.
Bilingual Agent , Teleperformance, Guadalajara (WAHA DIVISION)
NOVEMBER 2020 - FEBRUARY 2021
I work as a Bilingual Agent taking emergency phone calls from customers that are
having issues while on the road. I ensure that they are physically safe and then
provide them with the most efficient and cost effective solution available for them.
Intermediate English professor, Prepa Latino, Ciudad Madero
August 2019 - JUNE 2020
Teaching students the english language with proper use of multimedia and computer
assisted learning technologies
Focusing on conversation skills and everyday english
Sales and Customer service agent
August 2021 June 2023
Working as a remote agent for car rental sales for avis and budget I also have training
as a customer service agent whose job consists of upholding, negotiating and refunding
charges for customers making them happy while caring for the interest of the company
Last but not least here's some samples of my work as a freelance designer.
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