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SATISFACTION GUARANTEE
we take pride in the services delivered by us and guarantee your satisfaction with our services and support. We constantly improve and strive to deliver the best accounting, financial services through the internet. However, in case you are not satisfied with our services, please contact us immediately and we will correct the situation, provide a refund or offer credit that can be used for future utipanservice/booking-id orders
REFUND POLICY
When a payment of fee is made to utipanservice/booking-id, the fees paid in advance is retained by utipanservice/booking-id in a client account. utipanservice/booking-id will earn the fees upon working on a client's matter. During an engagement, utipanservice/booking-id earns fee at different rates and different times depending on the completion of various milestones (e.g. providing client portal access, assigning relationship manager, Providing useful media or digital goods, Filing of forms, etc.,). Refund cannot be provided for earned fee because resources and man hours spent on delivering the service are non-returnable in nature. Further, we can't refund or credit any money paid to third parties pan agency holders entities, such as filing fees or taxes (include updating) , with a role in processing your order. Under any circumstance, utipanservice/booking-id shall be liable to refund only upto the fee paid by the client.
PROCEDURE FOR REQUESTING REFUND
After a payment of fee is made to utipanservice/booking-id, To request a refund, please request a refund in the concerned chat room to the relevant engagement owner. All refund requests must be made within 1-7 working days of purchase. Refund request over 7 days will not be accepted and only credit will be provided for completion of service / change of service. We will complete processing your refund request within 4 to 7 days of receiving all the information required for processing refund like reason for refund, bank details for processing request, etc.
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