Utility Warehouse review Money Saving Expert . com - unsure!27th Sep 17 at 8:56 AM
Whilst searching to try to reduce my utility bills - ultimately energy - I have been visited by a Utility Warehouse rep. Offer has been presented which overall reduces outgoing expenses to a degree (savings made more so on mobile/phone/broadband) but the energy is actually a little higher than the ones I find online & here at MSE. But the idea I was told is the bottom line overall bill is a less. Since we are happy with our phone/broadband etc the reason for investigating savings was purely on our energy - questioning if its worth transferring our other services across? They reassured the services are second to none, but having done a little research I am seeing a degree of negative reviews on the transfer across/customer service/issues with bills. Looking for feedback or experiences on Utility Warehouse - I am one who likes a bill/direct debit to be the same each month, not adjusted due to possible savings or possible over use......do you have any opinions on UW?
Many thanks
This is a special area for the discussion of Utility Warehouse (Telecom Plus).
Unfortunately, it has become the topic for heated debate in the past and detracted from the main gas & electricity discussions. Therefore I would like to keep it restricted to just this discussion. Past discussions have been closed due to too many arguments between posters. This is a huge drain on resources and if it continues in this thread we'll have no choice but to keep the thread locked.
Unlike most energy companies and re-sellers Utility Warehouse operates by network marketing which means its customers are encouraged to sell on the product to their friends and they get commission for it.
This tends to mean it does well on feedback charts, as customers have a vested interest, and many of them are evangelical about the firm – and sometimes over claim. That in itself doesn’t make the product bad, but in our view it is no better or worse than any other energy provider.
Utility Warehouses prices are included in all the main comparison services we list therefore if the company turns out to be cheapest for you it should be listed by the comparison sites and then it’s worth going for. Please see the Compare gas & electricity guide for more.
Some strict rules
Due to rather bitter discussion about this we have had long term rules established.
We hate having to be so draconian, yet this problem has lasted a long time.
For general, non-UW, discussions on gas & electricity click here.
And please, I know there are two very polemic views on Utility Warehouse going to be expressed in this thread. Please do not libel anyone. Treat those with opposing arguments with respect, even though you disagree and please try and avoid personal remarks. I live in hope!