Privacy Policy — MY SOC
Last Updated: December 5, 2025
Company: US Virtual Guard
MY SOC (“we”, “us”, “our”) operates the MY SOC mobile application (“App”).
This Privacy Policy explains how we collect, use, store, and protect your information when you use the App.
By using MY SOC, you agree to the terms of this Privacy Policy.
1. Information We Collect
1.1 Device & Identifier Information
We may collect the following identifiers and technical information:
- Device ID
- User ID
- Performance Data
- Crash Data
Purpose:
Analytics, application performance monitoring, troubleshooting, security, and app functionality.
1.2 Personal Information Provided by You
We may collect the following information when you create or use your account:
- Name
- Email Address
- Phone Number
- Physical Address
- User Photo / Profile Image
- Other User Content submitted through the App
Purpose:
Authentication, account management, communication, product personalization, customer support, and operational functionality.
1.3 Photos & Videos
The App may allow you to upload or share photos and videos.
Purpose:
Application functionality, operational communication, incident reporting, and content sharing within your organization.
2. How We Use Your Information
We use collected data to:
- Provide and operate the App
- Authenticate users and manage accounts
- Enable communication and operational updates
- Deliver notifications and alerts
- Personalize the user experience
- Improve application stability and performance
- Provide customer support
- Monitor and prevent unauthorized access or misuse
- Conduct analytics and diagnostics
3. Sharing of Information
We do not sell your personal information.
We may share information only with:
- Trusted service providers supporting analytics, cloud infrastructure, communications, or notifications
- Your organization or authorized administrators associated with your account
- Legal authorities when required by applicable law or valid legal process
All third-party providers are required to maintain appropriate security and confidentiality protections.
4. Data Storage & Retention
Your data is securely stored using trusted infrastructure providers and internal systems operated by US Virtual Guard.
We retain information for as long as necessary to provide services, maintain operational records, comply with legal obligations, or support legitimate business purposes.
5. Security
We implement administrative, technical, and physical safeguards designed to protect your information.
However, no method of electronic transmission or storage can be guaranteed to be completely secure.
6. Your Rights
Depending on your location and applicable laws, you may have the right to:
- Access your personal information
- Correct or update your information
- Request deletion of your account and associated data
- Opt out of certain notifications
- Request information regarding how your data is used
Requests may be submitted using the contact information below.
7. Children’s Privacy
MY SOC is not intended for children under the age of 13.
We do not knowingly collect personal information from children.
8. Changes to This Policy
We may update this Privacy Policy periodically.
The latest version will always be available within the App or upon request.
9. Contact Us
If you have questions about this Privacy Policy or would like to request data-related actions, please contact:
US Virtual Guard
Email: info@usvirtualguard.com