Effective Date: 2 October 2026
Uso Mobile Samoa respects your privacy. This Privacy Policy explains how the Uso Mobile Samoa Android application collects, uses, stores, and protects information when you use our services.
Information We Collect
When you use the app, you may voluntarily provide information including:
• Customer name
• Phone number
• Device brand and model
• IMEI number when required for an unlocking service
• Repair problem or service information
• Order number and order details
• Information required to check repair or unlocking order status
How We Use Information
We use this information only to provide and manage Uso Mobile Samoa services, including:
• Creating and managing repair bookings
• Processing phone unlocking requests
• Checking and updating order status
• Providing customer support
• Managing customer orders
• Operating and improving the app
Data Storage and Security
Uso Mobile Samoa uses Firebase services provided by Google to support app functionality and store applicable order information. We take reasonable measures to protect information from unauthorized access, alteration, disclosure, or loss.
Sharing of Information
Uso Mobile Samoa does not sell customers' personal information. Information may be processed by service providers that support the operation of the app, such as Google Firebase, where necessary to provide app functionality. Information may also be disclosed where required by applicable law.
Data Retention and Deletion
Information is retained only as reasonably necessary for providing our services, maintaining business and transaction records, resolving customer enquiries, and meeting applicable legal requirements.
Customers may contact Uso Mobile Samoa to request access to, correction of, or deletion of their personal information. Requests will be handled subject to applicable legal and legitimate record-keeping requirements.
Children's Privacy
The Uso Mobile Samoa app is intended for customers seeking mobile phone products and services and is not specifically directed toward children.
Changes to This Privacy Policy
We may update this Privacy Policy when our services or privacy practices change. Any updated policy will be published on this page.
Contact Us
Uso Mobile Samoa
Lotemau Center, Saleufi, Apia, Samoa
Phone: 7333333 / 7555555
Email: usomobilesamoa@gmail.com