Privacy Policy for "Wake" App
Effective Date: 30 Oct 2023
Last Updated: 30 Oct 2023
1. Introduction
Welcome to "Wake," a mobile application designed to provide you with food and grocery delivery services. Your privacy and security are of utmost importance to us. This Privacy Policy explains how we collect, use, and protect your personal information. By using our app, you agree to the practices described herein.
2. Information We Collect
a. Personal Information: We may collect personal information when you register for an account, such as your name, email address, phone number, and address.
b. Location Data: To provide delivery services, we collect your device's location data with your consent. We use this data to enhance the quality of our services.
c. Order Information: We collect information about your orders, including the items you purchase, payment information, and delivery details.
d. Usage Data: We collect data about how you use the app, such as the features you interact with, the duration of your sessions, and other interactions.
3. How We Use Your Information
a. Service Delivery: We use your information to provide food and grocery delivery services, process your orders, and communicate with you about your orders.
b. Personalization: We use your data to personalize your app experience, such as offering you relevant food and grocery suggestions.
c. Customer Support: We use your information to respond to your inquiries, resolve issues, and provide customer support.
d. Improvement: We use data analytics to improve our app's features, user experience, and service quality.
4. Data Security
We take data security seriously and employ industry-standard measures to protect your information. However, no method of data transmission or storage is 100% secure, and we cannot guarantee absolute security.
5. Third-Party Services
We may use third-party services and providers to enhance our app's functionality. These third parties may have their privacy policies and terms of service. We encourage you to review those policies.
6. Your Choices
You have the right to:
a. Review and update your personal information in your account settings.
b. Opt-out of marketing communications.
c. Disable location services, although this may impact the app's functionality.
7. Children's Privacy
Our app is not intended for children under the age of 13. We do not knowingly collect information from children under this age. If you believe we have unintentionally collected information from a child, please contact us.
8. Changes to this Privacy Policy
We may update this Privacy Policy to reflect changes in our practices or legal requirements. We will notify you of any significant changes through the app. Your continued use of the app after such updates constitutes acceptance of the revised Privacy Policy.
9. Contact Us
If you have any questions, concerns, or requests related to this Privacy Policy, please contact us at:
+91-7004411963