Privacy Policy – Dunzo
Effective Date: [Add Date]
Dunzo ("we", "our", "us") operates the Dunzo mobile application. This Privacy Policy explains how we collect, use, and protect your information when you use our app.
1. Information We Collect
a. Personal Information
Name
Email address (dunzotaxi@gmail.com)
Phone number
Profile details
b. Location Data
Real-time GPS location (foreground and background)
Pickup and drop locations
Route and trip information
👉 This is required to:
Provide navigation and travel services
Enable ride tracking
Improve route accuracy
c. Device Information
Device model
Operating system
App usage data
2. How We Use Your Information
We use your information to:
Provide map-based navigation
Manage trips and routes
Improve app performance
Send notifications and updates
Ensure safety and prevent fraud
3. Background Location Usage (Important)
Dunzo uses background location access to:
Enable continuous navigation
Track trips even when the app is minimized
Provide real-time travel monitoring
👉 Location is used only during active trips or when required for core functionality.
4. Data Sharing
We do not sell your personal data.
We may share data with:
Service providers (Google Maps API, Firebase)
Partners (if applicable)
Legal authorities if required by law
5. Data Security
We use industry-standard measures to protect your data.
However, no system is completely secure.
6. Data Retention
We retain data only as long as necessary for:
App functionality
Legal compliance
7. Your Rights
You can:
Update your profile
Request data deletion
Disable location access (may affect app functionality)
8. Third-Party Services
We may use:
Google Maps API
Firebase services
These services have their own privacy policies.
9. Children’s Privacy
This app is not intended for users under 18 years of age.
10. Changes to This Policy
We may update this Privacy Policy at any time. Updates will be reflected in the app.
11. Contact Us
📧 Email: dunzotaxi@gmail.com