Privacy Policy

Last updated: 05/09/2024

Welcome to Poi Urban Panda ("we", "our", "us"). This Privacy Policy explains our practices regarding the collection, use, and safeguarding of your information when you use our mobile application ("App"). By using the App, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect the following types of data to provide a better experience for our users:

1.2 Authentication Information (Google and Apple Sign-In)

We offer secure login options through third-party providers like Google and Apple. When you use these options, we collect basic information such as your email address and an identifier provided by the authentication provider. We do not collect your password, and authentication is handled directly by these providers in accordance with their privacy policies.

2. Account Management

2.1 Creating an Account

When you use Google or Apple Sign-In to create an account, we only collect the necessary information to create and manage your account (such as your email address or unique user ID). No additional personal information is collected without your consent.

2.3 Account Deletion Request

You may request the deletion of your account through the app. Once the request is made, your account and associated data will be marked for deletion and will be permanently deleted after 30 days. During this time, you can choose to cancel your deletion request.

Upon deletion, all of your account data, including location and authentication information, will be permanently removed from our servers. However, some residual information may remain in our backups for a limited time, in compliance with applicable laws.

3. User of Information

3.1 Location Data

Urban Panda provides location-based services, such as enabling users to share their real-time location with friends and family. We may collect your location data under the following conditions:

• When you enable location sharing within the app.

• When you choose the frequency of location sharing (e.g., Only Once, Every Hour).

How We Use Location Data:

• To share your current location with authorized contacts.

• To provide personalized services based on your location.

Storage of Location Data: Location data is stored temporarily and is only accessible by your contacts if you explicitly enable sharing. We do not share or sell your location data with third parties without your consent.

3.2 Usage Data

We may collect information about how you interact with the app, including:

• Pages visited

• Features used

• Performance metrics This data helps us improve the app's functionality and user experience.

4. How We Use Your Information

The data we collect is used for the following purposes:

• To provide and improve our services.

• To facilitate secure login and authentication.

• To share your location with contacts (if enabled).

• To troubleshoot issues, improve functionality, and enhance user experience.

5. Data Sharing and Security

We do not sell or share your personal data with third parties for marketing purposes. We may share your data in the following cases:

• With your explicit consent.

• To comply with legal obligations.

All data is stored securely. We implement strict security measures to protect your information against unauthorised access, alteration, or loss.

6. Your Rights

You have the following rights regarding your personal data:

• Access: You may request access to the data we hold about you.

• Correction: You can correct inaccurate information.

• Deletion: You may request the deletion of your data via app. It will take 30 days to delete your account and data from our server,

• Opt-Out: You can opt out of location sharing at any time.

7. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page, and users will be notified in-app or via email.