Questions, bug reports, feature ideas or privacy requests? Email us at souka.hassani@icloud.com. We usually reply within 2 business days.

When you write, it helps to include your iPhone model, iOS version and a short description of what happened.

Getting set up

1. Lean your iPhone on a bottle or tripod, camera facing you.

2. Stand 2–3 metres (6–10 feet) away with your whole body in frame.

3. Use good light and a plain background.

4. Press Start and juggle.

The counter is missing touches. Move into better light, step back so your whole body and the ball stay in frame, and avoid busy backgrounds or a ball that matches the background colour.

Subscriptions. Training sessions require an UpKick Pro subscription (weekly or yearly). To manage or cancel, open Settings on your iPhone → your name → Subscriptions. On a new phone, tap Restore on the subscription screen. For refunds, use https://reportaproblem.apple.com.

Friends and challenges. Add friends with your friend code or an invite link from the Squad tab.

Delete your account. Email souka.hassani@icloud.com and we will delete your account and data.

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