Up App - Privacy Policy
Last Updated: May 28, 2025
1. Introduction
This Privacy Policy describes how MCNOC Inc. ("we," "us," or "our") collects, uses, and discloses your personal information when you use the Up mobile application (the "App"). We are committed to protecting your privacy and handling your personal information transparently.
By using the App, you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
We collect several types of information from and about users of our App:
Information You Provide Directly:
Account Information: When you register for an account, we collect your email address, password (hashed), and username.
Profile Information: You may choose to provide a display name. Crucially, we collect your time zone to provide the core functionality of the App.
Availability Status Data: This includes your manually set "Up" or "Down" status and your selected preferred communication methods (e.g., "Chat," "Call," "Email"). This data is central to the App's function.
Group Information: Information about the groups you create and the contacts you add to these groups within the App.
Communications: Any messages or communications you send to us (e.g., support inquiries).
Information Collected Automatically (Limited for MVP):
Usage Data: We may collect basic information about how you access and use the App, such as login times, "Up" status change frequency, group activity (e.g., group created, member added), and notification interactions. This is primarily for analytics to improve the App.
Device Information: We may collect basic device information such as device type and operating system version, for compatibility and analytics.
3. How We Use Your Information
We use the information we collect for the following purposes:
To Provide and Maintain the App: To enable you to set your availability, view contacts' availability, manage groups, and receive relevant notifications. This is the core purpose of the App.
To Facilitate Communication: To allow your contacts within the App to see your "Up" status, local time, and preferred communication methods, so they can connect with you at the right time.
To Improve the App: To understand how users interact with the App, identify areas for improvement, and develop new features (e.g., analyzing patterns of "Up" status usage, group popularity).
For Security and Fraud Prevention: To protect the security and integrity of the App and our users, and to prevent fraudulent activities.
To Communicate with You: To send you service-related messages (e.g., account verification, password reset, important updates about the App).
4. How We Share Your Information
We do not sell your personal information to third parties. We may share your information in the following limited circumstances:
With Your Designated Contacts: Your "Up" status, local time, and preferred communication methods are shared with the contacts you have added within the App and with whom you choose to share your status (e.g., by being in a common group). This is fundamental to the App's functionality.
With Service Providers: We may share information with third-party vendors, consultants, and other service providers who perform services for us (e.g., hosting, analytics, database management). These providers are bound by confidentiality agreements and are authorized to use your information only as necessary to provide these services to us.
For Legal Reasons: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court order or government agency).
In Case of Business Transfer: If we are involved in a merger, acquisition, or asset sale, your personal information may be transferred. We will provide notice before your personal information is transferred and becomes subject to a different Privacy Policy.
5. Data Retention
We retain your personal information for as long as necessary to provide the App and fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When your account is terminated, we will delete your personal information as soon as reasonably practicable, unless legally required to retain it.
6. Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
7. Your Data Rights
Depending on your location and applicable laws, you may have the following rights regarding your personal information:
Access: Request access to the personal information we hold about you.
Correction: Request correction of inaccurate or incomplete personal information.
Deletion: Request deletion of your personal information.
Objection/Restriction: Object to or request restriction of processing of your personal information.
Data Portability: Request a copy of your personal information in a structured, commonly used, and machine-readable format.
To exercise any of these rights, please contact us using the contact information provided below. We may need to verify your identity before fulfilling your request.
8. Children's Privacy
The Up App is not intended for use by individuals under the age of 18. We do not knowingly collect personally identifiable information from children. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us. If we become aware that we have collected personal information from children without verification of parental consent, we will take steps to remove that information from our servers.
9. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us:
By email: mmccoymcnoc@gmail.com
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