UNLOCK Support & Privacy

Welcome to UNLOCK Support

Need help with UNLOCK? We're here to help.

Contact Support
Email: unlocksupport@outlook.com

We can help with account access, connecting your partner, UNLOCK+ subscriptions, restoring purchases, notifications, disconnecting a partner, and account deletion.

UNLOCK+ Subscriptions
UNLOCK+ subscriptions are managed through your Apple ID. You can manage or cancel your subscription through your Apple subscription settings. If you previously purchased UNLOCK+, use Restore Purchases inside the app.

Account & Privacy
UNLOCK includes controls for disconnecting your partner and deleting your account from within the app.

Privacy Policy
UNLOCK respects the privacy of couples using the app. Our full Privacy Policy is available on the Privacy Policy page of this website.

Contact: unlocksupport@outlook.com