Last Updated: March 14, 2025

This Privacy Policy explains how Unload ("we," "us," or "our") collects, uses, and protects your personal information when you use our mobile application ("the App"). By using the App, you agree to the practices described in this Privacy Policy.

1. Information We Collect

a. Personal Information

When you use the App, we may collect the following personal information:

• Account Information: Name, email address, and other details you provide during registration.

• Usage Data: Information about how you interact with the App, such as features used and time spent on the App.

• Device Information: Device type, operating system, IP address, and unique device identifiers.

b. Analytics Data

We use Posthog, a third-party analytics tool, to collect anonymized data about your interactions with the App. This data helps us improve the App's functionality and user experience.

c. Database Storage

The App uses Supabase as its database solution. All data is stored in the European Union (EU) and is subject to EU data protection laws.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To provide, maintain, and improve the App.

• To communicate with you, including responding to your inquiries and sending updates about the App.

• To analyze usage patterns and improve the App's performance.

• To comply with legal obligations and enforce our Terms and Conditions.

3. Data Storage and Security

All data collected through the App is stored in the EU using Supabase. We implement industry-standard security measures to protect your data from unauthorized access, alteration, or disclosure. However, no method of data transmission or storage is 100% secure, and we cannot guarantee absolute security.

4. Third-Party Services

We use the following third-party services:

• Supabase: For database storage and management.

• Posthog: For analytics and usage tracking.

• Apple App Store: For app distribution and updates.

These third-party services have their own privacy policies, and we encourage you to review them.

5. Your Rights

Under the General Data Protection Regulation (GDPR) and other applicable laws, you have the following rights:

• Access: Request a copy of the personal data we hold about you.

• Correction: Request correction of inaccurate or incomplete data.

• Deletion: Request deletion of your personal data.

• Objection: Object to the processing of your data for specific purposes.

• Data Portability: Request a transfer of your data to another service provider.

To exercise these rights, please contact us at support@itsunload.com.

6. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. When your data is no longer needed, we will securely delete or anonymize it.

7. Children's Privacy

The App is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make material changes, we will notify you through the App or via email. Your continued use of the App after such changes constitutes your acceptance of the updated Privacy Policy.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

• Email: support@itsunload.com

• Website: itsunload.com