Ordering graphic design and printing services online is a straightforward process, but ensuring a smooth and successful transaction requires the customer to provide detailed and specific information. Here’s a comprehensive guide on how foreign customers can place their orders and what information they should send:
1. Initial Contact
Inquiry Form: Fill out an inquiry form on the company’s website or contact them via email or WhatsApp Number. (+92 3334323828)
Specify Services: Clearly state the services required, such as logo design, business cards, brochures, posters, etc., or write in the description.
2. Provide Detailed Project Information
Design Brief: Provide a comprehensive design brief that includes:
Project Overview: A summary of the project and its purpose.
Target Audience: Who the design is aimed at.
Design Preferences: Any specific style, colors, fonts, and imagery.
Inspirations: Examples of designs you like.
3. Supply Necessary Files and Materials
Logos and Branding: If you already have logos, brand colors, and fonts, send these files in high-resolution formats (e.g., PNG, AI, EPS).
Text Content: Provide all the text that needs to be included in the design in an organized document.
Images and Graphics: High-quality images and graphics that should be incorporated into the design.
Dimensions and Specifications: Exact sizes and any special requirements for the print materials.
4. Discuss Timeline and Budget
Timeline: Indicate your preferred timeline for project completion. Be realistic and consider the complexity of the work.
Budget: Provide your budget range to ensure the company can accommodate your financial limits.
5. Request a Quote
Quote Request: Ask for a detailed quote that outlines the costs involved, including design, printing, and shipping (if applicable).
Payment Terms: Understand the payment terms, including any deposits required before work begins.
6. Design and Revision Process
Initial Concepts: The design team will provide initial concepts based on your brief.
Feedback: Review the concepts and provide detailed feedback.
Revisions: The company will make revisions as per your feedback. Be clear and specific to avoid multiple rounds of changes.
7. Final Approval
Final Proof: Once the design meets your expectations, the company will send a final proof for your approval.
Approval: Approve the design before it goes to print.
8. Printing Specifications
Print Quantity: Specify the number of prints required.
Paper Quality and Finish: Choose the type of paper and finish (e.g., matte, glossy).
Special Requirements: Any special printing techniques like embossing, foil stamping, etc.
9. Shipping and Delivery
Shipping Details: Provide accurate shipping information including address, contact details, and any specific delivery instructions.
Delivery Timeframe: Confirm the delivery timeframe and any tracking options available.
Contact Information
Full Name
Email Address
Phone Number
Billing Address
Project Details
Clear description of the design and print project
Intended use of the design (e.g., marketing campaign, event, corporate identity)
Design Preferences
Style guides, color palettes, and any existing branding materials
Specific visual elements to be included or avoided
Content
Text, slogans, taglines
High-resolution images and logos (300 dpi).
Any specific instructions for placement and layout
Technical Specifications
Required dimensions and formats for both design and print
Paper type, print finish, and any special printing instructions
Deadline
Desired timeline for completion
Any critical dates or events tied to the project
Budget
Overall budget and breakdown if possible
Shipping Information
Complete shipping address
Preferred shipping method and any additional instructions
By providing this comprehensive information upfront, foreign customers can ensure a smooth process, clear communication, and a final product that meets their expectations.