Although a lot of research has been done on fast fashion brand loyalty, little is known about how cultural partnerships affect customer loyalty. Current research frequently overlooks the emotional and cultural aspects of branding in favor of more conventional considerations like cost and product quality. Furthermore, little research has been done on the mediating functions of prestige, love, and brand trust in the context of Generation Z (Gillai, 2024; Fordham University, 2023).
The main challenge is figuring out how Indonesian Generation Z customers' brand loyalty is affected by UNIQLO's cultural partnerships, especially with Japanese anime and manga. The study also aims to investigate the ways in which status, love, and brand trust influence this connection.
1. How does UNIQLO's UT Series brand experience, namely its connection with Japanese anime/manga, affect brand loyalty among Indonesian Generation Z consumers?
2. What roles do brand love, trust, and prestige play in bridging the gap between brand experience and loyalty?
3. How can UNIQLO improve its cultural cooperation to get a competitive advantage in the Indonesian market?
1. To assess the impact of cultural collaborations, specifically with anime/manga, on brand loyalty among Generation Z in Indonesia.
2. To examine the mediating effects of brand love, trust, and prestige in the relationship between brand experience and loyalty.
3. To provide actionable recommendations for UNIQLO to enhance brand engagement with Generation Z in Indonesia.
The influence of cultural partnerships is the main focus of this research, which offers insights into the dynamics of brand loyalty in the fast fashion sector. The results will give UNIQLO useful tactics for tackling ecological issues and fostering stronger emotional ties with Generation Z. The study also emphasizes how crucial it is to incorporate eco-friendly and culturally relevant practices into branding initiatives (Cook, 2024; Fordham University, 2023).