Underground VR – Privacy Policy & Terms of Service
Last Updated: October 6th, 2025
Welcome to Underground VR! Your privacy is very important to us. This Privacy Policy explains what data we collect, how we use it, and how you can control or delete it.
Yes, Underground VR collects certain types of information to provide and improve your gaming experience. If you do not agree to this policy, please do not use the app.
We may collect the following data:
Account Information: Username, email address, and related profile information when you create or log in to an account.
Gameplay Data: In-game progress, achievements, leaderboard scores, and in-app purchases.
Device & Technical Data: Device type, VR headset model, operating system, and IP address.
User Interactions: Chat messages, friend interactions, and multiplayer activity (if applicable).
Data is collected in two ways:
Directly from you, when you create an account, make purchases, or interact in-game.
Automatically, through system logs and analytics tools that record gameplay performance and app stability.
We use your information to:
Enable gameplay features (accounts, leaderboards, cloud saves).
Improve performance, fix bugs, and detect cheating or fraud.
Provide customer support and communicate about updates.
Comply with legal obligations and maintain platform security.
We use PlayFab (a Microsoft service) to store and process player data such as profiles, achievements, and cloud saves.
PlayFab’s Privacy Policy: https://privacy.microsoft.com
Other services (e.g., analytics, ads, or payment processors) may collect limited information in accordance with their own privacy policies.
We do not sell your personal data.
We may share limited data only with:
Trusted service providers (PlayFab, analytics, or support tools).
Legal authorities, if required by law.
Business successors in case of a merger or sale.
All data is protected using encryption and secure transmission methods, though no system is completely immune to risk.
You can request to access, modify, or permanently delete your data at any time.
To do so, contact us directly at: shoohoorun@gmail.com
Your request will be processed within 30 days.
We may update this Privacy Policy from time to time. Updates will be posted on this page with a new “Last Updated” date. Continued use of the app means you accept these changes.
Contact Us
For any questions about privacy or data management, email us at shoohoorun@gmail.com.
By using Underground VR or ShooHoo Run, you agree to this Privacy Policy & Terms of Service.