FAQ'S

A team of highly trained professionals who are chosen for their integrity, commitment, professionalism and skills and above all an impeccable character.

What is our business and service all about?

Simply put, we reunite people with their wealth. We trace and locate missing owners of shares, particularly those whose shares have either already been transferred to the IEPF Authority or those whose shares and dividends are in the process of getting transferred to the IEPF Authority owing to failure to locate the owners of such shares and dividends.

I have received an e-mail/phone call from you? Why are you contacting me?

Our records, based on our in-house research, shows that you may be the owner of an asset that has been classified as, or in the process of being so classified as, an unclaimed asset. You may or may not be aware of this. Usually, this could be due to one of the many factors that may have contributed to your asset being classified as unclaimed, such as an incorrect mailing address with the Postal Service or inactivity on your account, or a change of address or demise of the original owner of the asset.

How can I own an asset and not know about it?

There are a number of ways in which contact with an owner of an asset may be lost. Moreover, legal heirs may have not received proper notification of their inheritance. There could have been a change of address. It is possible that an owner's name was changed because of a marriage or divorce. Regardless of the reason, our mission is to help rightful owners claim the assets back.

How do I know this is not a scam?

This is a question that gets asked often. It is a relevant question simply because there are indeed many scams floating around, and one of them could be related to 'inheritance of fortune'. We are used to some of our potential clients asking us this question when we contact them. It’s good to be skeptical and cautious and ask as many questions and have them all answered to ensure that you are not being scammed. We will answer all of them. And you always have the liberty to do it all on your own.

Please read about our Team Members on this website. Please also take a look at our Advisory Board members. You will realize that you are dealing with Professionals who are governed by a certain code of conduct and ethics.

We are a team of honest, dedicated, and hardworking professionals who consider this to be a social mission. There are ways and means to verify the information we are providing and ascertaining its veracity. We encourage you to do so.

How does the Company find unclaimed property?

Our enterprise is backed by robust research support practice. A dedicated team researches various databases for unclaimed assets that belong to individuals and businesses and those that have remained unclaimed over a period of time OR which are earmarked as unclaimed.

How does the Company locate the owners of such unclaimed assets?

Usually, the unclaimed assets reports that we research are documents in the public domain and have the last-known correspondence addresses of the owners. The Research team is backed by a team of Field Investigators who then painstakingly and meticulously conduct field visits to verify the authenticity of the address and provide further inputs.

Where is such unclaimed asset located?

The unclaimed asset may be held with the IEPF OR with the respective companies if they are shares and dividends and in case of Fixed deposits and similar instruments, with banks.

Are there any time constraints to claim such unclaimed shares or dividends?

When it comes to filing claims to recover unclaimed shares and dividends, time is of the essence and plays a crucial role in the shares and dividends being declared as unclaimed in the first place.. If the unclaimed shares and dividends are presently being held by the respective companies and the owner doesn’t file an application for it’s release within a specified period of time, the unclaimed shares and dividend pass on to the IEPF, which mandates a separate reclaim process. If the application for the release is done within the prescribed timeframe, the holder of the unclaimed shares or dividends must release them to the rightful owner.

How long does the claim process take?

We do not commit to a timeframe. This is because we do not want to build your hopes or invite undue pressures on ourselves by committing to something that is not always in our control. It all depends on the documentation you already have, and those that need to be put in place following due process. The process typically takes somewhere between 8 to 10 weeks depending on who is currently holding the unclaimed shares and dividends. If the companies or the IEPF cause a delay from their end, the process can far longer.

Can I do my own search for unclaimed shares and dividends and other such assets?

Yes, you can and you should. It will help you understand the process and the complexities involved, even though the process is widely touted to be easy and simple. If you do it on your own, you save your time and our time and your money and our resources, all of which can be deployed to help those who need it and cannot do it on their own. We encourage you to perform your own research before calling us. Once you have attempted to locate unclaimed assets and reclaim them without success, you contact us for help, we remain on the ready and standby.

Why should I hire you to help me?

We are widely regarded as the pioneers in the field and have a track-record of service with integrity and commitment. With over 15 years of international experience dealing with unclaimed assets, we are clearly the first name and the last word in the domain of locating forgotten assets, finding the rightful owners, and completing the due-process for reclaiming the assets. We have a professional team that includes leading Lawyers in the field, CA's, research assistants, field investigators, and claim specialists, and administrative assistants to ensure that our clients receive outstanding service and results, always with integrity and commitment.

Do I have to sign any documents?

Yes. In the interest of transparency, we have our clients sign an engagement letter, which describes the services we will provide, the fees and expenses to be incurred, our mutual and respective responsibilities, and any other information that is necessary for you to know or for us to represent you. In addition, some documents requested by the agencies holding the unclaimed asstes may have to be signed including Limited Powers of Attorney, etc.