Privacy Policy for UNAERA Messenger
Effective Date: July 9, 2026
App Name: UNAERA Messenger
Website: https://unaeravision.com/
Contact Email: unaeravision@unaeravision.com
This Privacy Policy explains how UNAERA Messenger collects, uses, stores, and protects information when you use our app, website, messaging features, translation features, AI features, and related services.
By using UNAERA Messenger, you agree to this Privacy Policy.
1. Information We Collect
UNAERA Messenger may collect the following types of information:
Account Information
When you create or use an account, we may collect information such as:
name or display name;
username;
email address;
profile photo;
login or authentication information;
account settings and preferences.
Messages and User Content
When you use UNAERA Messenger, we may process content you send or receive, including:
private messages;
group messages;
voice messages;
photos or files you choose to share;
profile information;
QR contact sharing information;
language and translation settings.
We process this content in order to deliver messages, provide chat features, enable translation, support voice features, and keep the app working properly.
Voice and Audio Information
If you use voice messages, transcription, or audio translation features, audio may be processed to provide:
voice message delivery;
speech-to-text transcription;
AI translation;
technical processing;
security and service functionality.
Translation and AI Feature Data
When you use AI translation or other AI-powered features, text, audio, or related content may be processed to generate translations, transcriptions, or AI responses.
AI translations may not always be perfect or accurate.
Device and Technical Information
We may collect technical information such as:
device type;
operating system;
app version;
language settings;
IP address;
crash reports;
performance data;
push notification tokens;
basic usage data needed to operate and improve the app.
Advertising Data
UNAERA Messenger may show ads, including banner ads.
Advertising partners may process information such as:
advertising ID;
device information;
approximate location based on device or network data;
ad interactions;
app usage related to advertising.
This information is used to display, measure, and improve ads.
Payment and Subscription Information
If UNAERA Messenger offers paid or premium features, payments may be processed through Google Play, Apple App Store, or another payment provider.
We do not directly store full payment card details. Payment platforms may process payment information according to their own terms and privacy policies.
2. How We Use Information
We use information to:
create and manage user accounts;
provide private and group messaging;
deliver messages and voice messages;
provide AI translation and transcription features;
enable profile and QR contact sharing;
send push notifications;
improve app performance and reliability;
detect bugs, crashes, abuse, spam, or security problems;
provide customer support;
display and measure ads;
provide premium or subscription features;
comply with legal obligations;
protect users and the app.
3. How We Share Information
We do not sell your private chat messages.
We may share or process information with trusted service providers that help us operate UNAERA Messenger, such as:
hosting and server providers;
database and cloud storage providers;
authentication providers;
push notification services;
analytics and crash reporting services;
advertising partners;
AI, translation, or transcription service providers;
payment platforms such as Google Play or Apple App Store;
legal or security authorities when required by law.
These providers may process data only as needed to provide their services, improve functionality, prevent abuse, or comply with legal requirements.
4. User Content and Chats
Messages, group chats, voice messages, and shared content are processed so the app can deliver them to the correct users and provide related features.
In group chats, other members of the group can see the messages and content you send in that group.
You should not share private or sensitive information with people you do not trust.
5. AI Translation and Transcription
UNAERA Messenger may process text or audio to provide AI-powered translation, transcription, and related features.
This processing is used to understand the source language, generate translated text, convert speech to text, and provide multilingual communication features.
AI-generated translations and transcriptions may contain errors. You should review important translations before relying on them.
6. Ads and Third-Party Services
UNAERA Messenger may use third-party advertising services to show ads.
These services may collect or receive device and advertising information to provide, personalize, limit, and measure ads.
Third-party services may have their own privacy policies. We are not responsible for the privacy practices of third-party websites, services, or advertisers.
7. Push Notifications
UNAERA Messenger may use push notifications to notify you about messages, account activity, or app updates.
You can usually control push notifications through your device settings.
8. Data Storage and Security
We use reasonable technical and organizational measures to protect user information.
However, no online service is completely secure. We cannot guarantee that unauthorized access, hacking, data loss, or misuse will never happen.
You are responsible for keeping your account and device secure.
9. Data Retention
We keep information only as long as needed to provide the app, maintain security, comply with legal obligations, resolve disputes, prevent abuse, and improve the service.
Some data may remain in backups or logs for a limited period after deletion.
If account deletion is available in the app, you may request deletion through the app. You may also contact us at:
unaeravision@unaeravision.com
10. Account Deletion and User Requests
You may contact us to request access, correction, or deletion of your personal information.
To make a privacy request, contact us at:
unaeravision@unaeravision.com
We may need to verify your identity before processing certain requests.
Some information may be kept if required for security, legal compliance, fraud prevention, dispute resolution, or backup purposes.
11. Children’s Privacy
UNAERA Messenger is not intended for children under 13 years old.
If you are under 13, you must not use the app.
If we learn that we have collected personal information from a child under 13 without proper consent, we will take steps to delete that information.
12. International Users
UNAERA Messenger may be used by people in different countries.
By using the app, you understand that your information may be processed and stored in countries outside your country of residence, depending on our servers, service providers, and technical infrastructure.
13. Your Choices
You may be able to control certain privacy settings through the app or your device, including:
profile information;
notification settings;
app permissions;
camera, microphone, and photo access;
advertising ID settings;
account deletion or logout.
You can also contact us for privacy-related questions or requests.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
If we make important changes, we may notify users through the app, website, or another reasonable method.
The updated Privacy Policy will be effective from the date shown at the top of this page.
15. Contact Us
If you have questions about this Privacy Policy, your data, account deletion, privacy requests, or UNAERA Messenger, you can contact us at:
UNAERA Vision
Website: https://unaeravision.com/
Email: unaeravision@unaeravision.com