Shipping & Handling

Ulupono Leis ships fresh lei to you! Shipping services are provided through USPS Priority Mail Express (next-day to 2-day shipping). We recommend placing your order 1 day prior to your occasion date in the event that there are unexpected shipment delays and to ensure your lei arrive in time for your event.

*Please note that shipping is currently unavailable until further notice.

Shipping Flowers Disclaimer

Please keep in mind that with flower shipments, there is always a risk that flowers may wilt in transit. We do our due diligence in ensuring your lei are securely packaged and chilled with proper insulation; however, we cannot predict the condition your flowers will arrive in. Fragrant island flowers such as plumeria, tuberose, or puakenikeni wilt much faster than non-fragrant flowers, lasting only 1-2 days. We are not liable for any damages to your package. We also cannot guarantee your lei will arrive on the expected delivery date due to USPS factors out of our control. We are not responsible for package delays.

Cancellation & Refund Policy

Please allow a 72 hour notice if you need to cancel your order for a partial refund. Keep in mind that orders cancelled after they have already been shipped will not be refunded.

Additional Fees

Orders that are placed with less than 7 days notice will be charged a $15 rush fee. Orders that require shipping will be charged the calculated shipping rate.

FAQs

How long will my lei last?

Depending on the flower or material, lei can last as long as 2-3 weeks. Fragrant lei such as tuberose, plumeria, or puakenikeni wilt much faster than non-fragrant lei. Carnation lei last about a week in the fridge. Ti leaf lei can last 7-10 days in the fridge or freezer.

Can I order a flower lei for a male?

Absolutely! While flower lei might appear more feminine, it is just as acceptable for men to wear them. If you're looking for a more masculine look, we recommend the ti leaf and/or kukui nut lei.

Is it lei or leis?

The Hawaiian language does not have singular or plural nouns. If you refer to more than one lei, it is still called lei. In English, you will usually hear an "s" at the end (i.e., graduation leis) which is acceptable.

What do lei mean?

Lei are given as a symbol of love and affection. Lei can be worn to celebrate or acknowledge special events, but in some cases lei are made simply out of love and for no occasion at all. In ancient times, lei represented wealth, rank, and status worn only by royalty and chiefs. Today they are worn by all. Each flower represents an island and is deemed as the official lei material of Hawai'i:

Maui: Loke (rose)

Kāua'i: Mokihana (berry native to Hawai'i)

Ni'ihau: Pūpū Kahelelani (Kahelelani shells)

Lāna'i: Kauna'oa

Ō'ahu: 'Ilima

Hawai'i/Big Island: 'Ohi'a Lehua

Moloka'i: Kukui (candlenut)

Kaho'olawe: Hinahina (white flowers with succulent leaves)

Can I order a lei for myself?

Absolutely! It is acceptable to want a lei for yourself. There is nothing wrong with ordering or even making a lei for yourself.

What is Lei Day?

Lei Day is a holiday celebrated on May 1st across all islands in Hawai'i. For more information on the signifigance and history of Lei Day, visit: