FAQ

  • My phone has a 48MP camera but in Ultra Pixel is not available

The reason why Ultra Pixel doesn't use a 48MP camera is because Android device manufacturers limit access to the camera for third-party apps.

  • Manual focus is not shown in PRO camera mode, but my device's main camera app has this ability

This is because your device manufacturer disabled this option for third-party apps.

  • Selfie Duos mode not showing camera preview

This means that your device can't open the back and front camera at the same time

  • Ultra Pixel crash when I try to select a photo from the gallery

This happens because your device doesn't have enough memory to load full-size photo. Please turn on the "Scale down photo on load" option in Settings, this will scale down the photo on load so it can be loaded into memory.

  • Does Crop Photo and Resize Photo features use full-size photo

Yes. Photo in the preview is scaled down, but when you click save, in the background full-size photo is being loaded and that photo is cropped/resized

  • In Merge Photos, how many photos can be merged

There's no limit, the only limit is your device memory (RAM)