Puzzle Solver — Support

Welcome to Puzzle Solver Support!

Need help using Puzzle Solver, experiencing an issue, or have an idea for a new feature? We're here to help.

Puzzle Solver is designed to make solving puzzles easier, with dedicated tools for sliding puzzles, twisty cubes, Sudoku, and Rush Hour.

Getting Started

Puzzle Solver includes a range of puzzle-solving tools, organized into four categories.

Sliding Puzzles

• 3×3 Sliding Puzzle

• 4×4 Sliding Puzzle

• 5×5 Sliding Puzzle

Twisty Puzzles

• 2×2 Cube

• 3×3 Cube

Logic Puzzles

• Sudoku

Mechanical Puzzles

• Rush Hour

Choose a puzzle type from the home screen, enter your puzzle's current configuration, and follow the on-screen instructions to validate and solve it.

Some puzzle types also support example puzzles, step-by-step solutions, and animated playback.

Frequently Asked Questions

How do I solve a puzzle?

1. Open Puzzle Solver.

2. Select your puzzle category and type.

3. Enter the current state of your puzzle.

4. Check that the entered puzzle matches your physical puzzle or game.

5. Use the available validation and solving controls.

6. Follow the generated solution where one is available.

Why isn't my puzzle solving?

There are several possible reasons:

• The puzzle was entered incorrectly.

• Required tiles, colors, numbers, or vehicles are missing.

• The entered configuration is invalid or cannot be solved.

• The puzzle requires more processing than the solver's supported limits allow.

Check your puzzle configuration and try again. Some larger puzzles have processing and time limits to help maintain reliable app performance.

How do I enter a sliding puzzle?

Select the appropriate puzzle size (3×3, 4×4, or 5×5).

Tap each position on the board and assign its corresponding number. Remember to include the empty space.

Once the board is complete, use the available controls to solve the puzzle.

How do I enter a 2×2 or 3×3 cube?

Select your cube size and use the color selection controls to recreate each face.

Pay close attention to the orientation labels and the relationship between faces.

The solver checks whether your entered cube state is physically valid before attempting to solve it.

How do I solve a Rush Hour puzzle?

Open Rush Hour and recreate the vehicle positions on the 6×6 board.

Make sure each vehicle has the correct length and orientation, and identify the red target car.

Validate your board before solving.

Can I scan a puzzle using my camera?

Camera-based puzzle scanning is not available in V1.0.

For now, puzzles must be entered manually. Additional input methods may be introduced in future updates.

Can I save my progress?

Puzzle input and solution availability depend on the selected puzzle mode. Refer to the controls available within each solver.

Will more puzzles be added?

Yes! We're working on expanding Puzzle Solver with additional puzzle types, improvements, and new functionality in future releases.

Troubleshooting

If you're experiencing an issue, try the following:

1. Make sure you're using the latest version of Puzzle Solver.

2. Close and reopen the app.

3. Double-check your puzzle input.

4. Try a built-in example puzzle, if available.

5. Restart your device if the issue continues.

If the problem persists, please contact us.

Contact Support

For technical issues, bug reports, feature suggestions, or general questions, please email:

[YOUR SUPPORT EMAIL]

When reporting an issue, please include:

• Your iPhone model

• Your iOS version

• Your Puzzle Solver app version

• The puzzle type you were using

• A short description of the problem

• Screenshots, if available

This information helps us investigate and improve the app.

Feature Requests and Feedback

We're always looking for ways to improve Puzzle Solver.

If there's a puzzle you'd like to see supported, or you have suggestions for improving an existing solver, we'd love to hear from you.

Send your feedback to [YOUR SUPPORT EMAIL].

Privacy

Your privacy is important to us.

For details about how Puzzle Solver handles information, please read our Privacy Policy:

[LINK TO PRIVACY POLICY]

Puzzle Solver Support

© 2026 Puzzle Solver. All rights reserved.