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The most common issue is entering the wrong login details.
Make sure that:
Your username is spelled correctly
Caps Lock is OFF
Your password is entered exactly as you created it
If you're unsure, click “Forgot Password” or “Forgot Username” to reset it.
If you still can’t log in, reset your password.
UHC will ask for:
Your email
Your date of birth
Sometimes your member ID
After resetting, use the new password and try logging in again.
Old website data can sometimes cause login errors. Try:
Clearing your browser history
Refreshing the page
Opening the login page in a private/incognito window
This fixes the problem for many users.
If the website isn’t loading:
Switch to another browser (Chrome, Safari, Firefox, Edge)
Try logging in from your phone instead of your computer
Update your browser to the latest version
Sometimes the issue is with the device, not your account.
Slow or unstable internet can stop the login page from loading.
Try:
Restarting Wi-Fi
Switching to mobile data
Moving closer to your router
Make sure your connection is stable before logging in.
VPNs and some ad blockers can block UHC pages.
Turn them off and then try again.
If you recently changed your plan, your account might need an update.
In that case:
Check your email for UHC updates
Try registering again with the same details
Contact support if needed
If all else fails, the fastest way to fix the issue is by contacting UHC support. They can help you reset your login or fix errors on your account.
Look for:
UHC customer service number
Live chat on the website
Support email options
They usually resolve login problems within minutes.