Privacy Policy for UDAAN RIDE PARTNER

Effective Date: June 26, 2026

Welcome to UDAAN RIDE PARTNER. Your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use the UDAAN RIDE PARTNER mobile application.

By using our application, you agree to the practices described in this Privacy Policy.

1. Information We Collect

Personal Information

To register as a driver partner, we may collect:

• Full Name

• Mobile Number

• Email Address

• Profile Photograph

• Date of Birth

• Residential Address

Driver & Vehicle Information

To verify your account and provide ride services, we may collect:

• Driving License

• Vehicle Registration Certificate (RC)

• Vehicle Insurance Details

• Vehicle Permit

• Vehicle Type

• Vehicle Number

• Profile Verification Documents

• Bank Account Details (for payouts)

Location Information

With your permission, UDAAN RIDE PARTNER continuously accesses your device's location while you are online or during active trips to:

• Receive nearby ride requests

• Navigate to passengers

• Track ongoing trips

• Calculate fares

• Improve pickup accuracy

• Ensure passenger safety

Location access may continue in the background while you are actively accepting rides.

Ride Information

We collect:

• Pickup Location

• Drop Location

• Trip Route

• Ride Duration

• Distance Travelled

• Earnings

• Incentives

• Ride History

• Cancellation Records

Device Information

We may automatically collect:

• Device Model

• Android Version

• Device Identifier

• IP Address

• App Version

• Crash Reports

• Performance Logs

2. How We Use Your Information

We use your information to:

• Register driver accounts

• Verify identity and documents

• Connect drivers with passengers

• Provide navigation services

• Process ride requests

• Calculate earnings

• Process weekly or daily payouts

• Improve application performance

• Detect fraud and misuse

• Provide customer support

• Meet legal and regulatory obligations

3. Payments & Earnings

Driver earnings are transferred securely through authorized payment partners.

UDAAN RIDE PARTNER never stores:

• ATM PIN

• UPI PIN

• Internet Banking Password

• Card CVV

• Credit/Debit Card Numbers

4. Notifications

We may send notifications regarding:

• New Ride Requests

• Trip Updates

• Earnings

• Incentive Programs

• Account Verification

• App Updates

• Important Service Announcements

Drivers can disable promotional notifications through device settings.

5. Information Sharing

We never sell your personal information.

Information may be shared only with:

• Passengers during active rides

• Payment Service Providers

• Cloud Hosting Providers

• Analytics Providers

• Government Authorities where legally required

Only necessary information is shared.

6. Data Security

We use industry-standard administrative, technical, and physical safeguards to protect your information against unauthorized access, disclosure, or misuse.

While we strive to protect your data, no electronic transmission or storage system is completely secure.

7. Data Retention

We retain information only as long as necessary to:

• Maintain driver accounts

• Process earnings

• Meet legal obligations

• Resolve disputes

• Prevent fraud

8. Children's Privacy

The UDAAN RIDE PARTNER application is intended only for individuals aged 18 years or older who are legally eligible to operate commercial or personal transport services.

We do not knowingly collect information from children.

9. Your Rights

You may request to:

• Access your information

• Update profile details

• Correct inaccurate information

• Delete your account

• Remove uploaded documents (where legally permitted)

• Request deletion of personal information

For any request, contact us at:

Email: udaanride8@gmail.com

10. Third-Party Services

Our application may use:

• Google Maps SDK

• Google Play Services

• Firebase Authentication

• Firebase Cloud Messaging

• Firebase Crashlytics

• Payment Gateway Providers

Each third-party provider has its own privacy policy.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically.

Changes become effective immediately after publication within the application or on our official website.

12. Contact Us

If you have questions regarding this Privacy Policy, please contact:

App Name: UDAAN RIDE PARTNER

Support Email: udaanride8@gmail.com