Frequently Asked Questions (FAQ)

1. How do I connect the app to my TV?

Open the app and make sure your phone and TV are connected to the same Wi-Fi network. Then select your TV from the device list.

2. My TV is not detected. What should I do?

Please ensure your TV supports remote control via Wi-Fi or infrared. If it's compatible, try restarting the TV and the app, and check the Wi-Fi connection.

3. The app is not responding. How can I fix it?

Try closing and reopening the app. If the problem persists, restart your device and ensure you have the latest version of the app installed.

4. Manage your subscription?

Unlock All Features with Premium! Upgrade to Premium and enjoy full access to all advanced features.

Flexible Payment Options:

Life Time Subscribe $49.99.

Subscribe Weekly $6.99(includes a 3-day free trial & First week discount: 0.29$).

Subscribe Yearly $39.99.

Subscription Details:

Payment: Your iTunes account will be charged upon purchase confirmation.

Auto-renewal: Subscriptions renew automatically unless turned off at least 24 hours before the current period ends.

Manage your subscription: You can modify or cancel your subscription anytime in your account settings.

Free trial: If applicable, any unused trial period will be forfeited once a subscription is purchased.

5、Contact Information. 

Email: support@elegantique.net