PRIVACY POLICY
Last updated June 29, 2026
This Privacy Notice for Qryptex ("we", "us", or "our"), describes how and why we might access, collect, store, use, and/or share ("process") your personal information when you use our services ("Services"), including when you:
* Download and use our mobile application (TurfBay), or any other application of ours that links to this Privacy Notice.
* Use TurfBay, a smart sports turf booking platform that helps players discover, book, and manage sports venues with ease.
* Engage with us in other related ways, including any marketing or events.
Questions or concerns? Reading this Privacy Notice will help you understand your privacy rights and choices. If you do not agree with our policies and practices, please do not use our Services. If you still have any questions or concerns, please contact us at contact@qryptex.in or support@qryptex.in.
1. WHAT INFORMATION DO WE COLLECT?
Personal information you disclose to us
We collect personal information that you voluntarily provide to us when you register on the Services, express an interest in obtaining information about us or our products and Services, or otherwise contact us.
The personal information we collect may include:
* Names
* Phone numbers
* Email addresses
* Usernames
* Passwords
* Location data
Sensitive Information. We do not process sensitive information.
Payment Data. We may collect data necessary to process your payment if you choose to make purchases. All payment data is handled and stored securely by our payment processor, Razorpay. You may find their privacy notice link(s) here: https://razorpay.com/privacy/
Social Media Login Data. We may provide you with the option to register with us using your existing social media account details (e.g., Facebook, X). If you choose to register in this way, we will collect certain profile information about you from the social media provider.
Application Data. If you use our mobile application (TurfBay), we also may collect the following information if you choose to provide us with access or permission:
* Geolocation Information: We may request access or permission to track location-based information from your mobile device to provide location-based services (e.g., finding nearby turfs).
* Push Notifications: We may request to send you push notifications regarding your account or booking updates.
You can change these permissions at any time in your device's settings.
Information automatically collected
We automatically collect certain information when you visit, use, or navigate the Services (such as your IP address, browser and device characteristics, operating system, and usage statistics). This information is primarily needed to maintain the security and operation of our Services and for our internal analytics.
2. HOW DO WE PROCESS YOUR INFORMATION?
We process your personal information for a variety of reasons, including:
* To facilitate account creation and authentication.
* To deliver and facilitate delivery of services to the user (e.g., processing your turf bookings).
* To respond to user inquiries and offer customer support.
* To send administrative information to you (e.g., booking confirmations, policy updates).
* To fulfill and manage your orders, payments, returns, and exchanges.
* To protect our Services from fraud and abuse.
* To comply with our legal obligations.
3. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?
We may share information in specific situations and with specific third parties:
* Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
* Service Providers: We may share your data with third-party vendors, service providers, contractors, or agents (e.g., Razorpay for payments) who perform services for us or on our behalf.
* Legal Obligations: We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process.
4. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?
We may use cookies and similar tracking technologies to access or store information. Specific information about how we use such technologies and how you can refuse certain cookies is set out in our Cookie Notice.
5. HOW LONG DO WE KEEP YOUR INFORMATION?
We will only keep your personal information for as long as it is necessary for the purposes set out in this Privacy Notice, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements).
6. HOW DO WE KEEP YOUR INFORMATION SAFE?
We have implemented appropriate and reasonable technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure.
7. DO WE COLLECT INFORMATION FROM MINORS?
We do not knowingly solicit data from or market to children under 18 years of age. By using the Services, you represent that you are at least 18 or that you are the parent or guardian of such a minor and consent to such minor dependent’s use of the Services.
8. WHAT ARE YOUR PRIVACY RIGHTS?
Depending on your location, you may have the right to request access to the personal information we collect from you, change that information, or delete it in some circumstances. To request to review, update, or delete your personal information, please contact us.
9. DO WE MAKE UPDATES TO THIS NOTICE?
We may update this Privacy Notice from time to time. The updated version will be indicated by an updated "Last updated" date and the updated version will be effective as soon as it is accessible.
10. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?
If you have questions or comments about this notice, you may email us at contact@qryptex.in.
For more information about the TurfBay app, visit our website: https://turfbay.qryptex.in
We do not process sensitive information. Payment Data. We may collect data necessary to process your payment if you choose to make purchases, such as your payment instrument number, and the security code associated with your payment instrument. All payment data is handled and stored by Razorpay. You may find their privacy notice link(s) here: