PRIVACY POLICY
Last updated: July 02, 2026
This Privacy Notice for Qryptex ("we", "us", or "our") describes how and why we access, collect, store, use, and share ("process") your personal information when you use our services ("Services"), including when you:
• Download and use our mobile application, TurfBay Owner, or any other application that links to this Privacy Notice.
• Use TurfBay Owner to register, manage, and operate sports turf facilities, manage bookings, monitor business operations, and communicate with customers.
• Contact us for support or engage with us through our website, marketing, or events.
If you do not agree with this Privacy Notice, please do not use our Services.
If you have any questions, contact us at:
contact@qryptex.in
support@qryptex.in
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1. INFORMATION WE COLLECT
Personal Information You Provide
When you create an owner account or use TurfBay Owner, we may collect:
• Full name
• Business name
• Email address
• Phone number
• Username
• Password
• Business address
• Turf location
• Bank or payout details (where applicable)
• GST or business registration information (if provided)
• Profile photographs or business images uploaded by you
Sensitive Information
We do not intentionally collect or process sensitive personal information.
Payment Information
Payments made through TurfBay Owner are securely processed by Razorpay. We do not store your complete payment card information.
Razorpay Privacy Policy:
https://razorpay.com/privacy-policy/
Social Login
You may register using Google Sign-In or other supported authentication providers. When you do so, we collect basic profile information made available by that provider, such as your name, email address, and profile picture.
Application Permissions
Depending on your usage, TurfBay Owner may request permission to access:
• Approximate or precise location to register and manage turf locations.
• Camera for uploading turf photos and profile images.
• Photo library or storage for selecting existing images.
• Push notifications for booking alerts, account updates, and important service notifications.
You may revoke these permissions at any time through your device settings.
Automatically Collected Information
When you use TurfBay Owner, we may automatically collect:
• Device information
• IP address
• Operating system version
• App version
• Device identifiers
• Usage statistics
• Error logs and diagnostics
• Security-related events
This information helps maintain the reliability, security, and performance of our services.
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2. HOW WE USE YOUR INFORMATION
We use your information to:
• Create and manage owner accounts.
• Authenticate users securely.
• Register and manage sports turf businesses.
• Process and manage customer bookings.
• Process payments and payouts.
• Communicate booking updates.
• Provide customer support.
• Improve platform performance and reliability.
• Detect fraud, abuse, and unauthorized access.
• Comply with legal and regulatory obligations.
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3. HOW WE SHARE YOUR INFORMATION
We do not sell your personal information.
We may share information with:
Service Providers
Including payment processors, cloud hosting providers, notification services, analytics providers, and infrastructure partners that help us operate TurfBay Owner.
Business Transfers
If Qryptex undergoes a merger, acquisition, financing, or sale of assets.
Legal Requirements
Where disclosure is required by law, regulation, legal process, or governmental request.
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4. LOCATION INFORMATION
If permission is granted, TurfBay Owner may collect your device's location solely for business-related features, including:
• Registering turf locations.
• Managing nearby turf information.
• Improving location accuracy for customers.
Location permission is optional and may be disabled through your device settings.
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5. DATA RETENTION
We retain your information only as long as necessary to:
• Provide our services.
• Meet contractual obligations.
• Resolve disputes.
• Enforce our agreements.
• Comply with applicable legal requirements.
When information is no longer required, it is securely deleted or anonymized.
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6. DATA SECURITY
We implement industry-standard technical and organizational safeguards to protect your information, including:
• Encrypted communication (HTTPS/TLS)
• Secure authentication
• Role-based access controls
• Secure cloud infrastructure
• Regular security monitoring
While we take reasonable measures to protect your information, no electronic system can be guaranteed to be completely secure.
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7. CHILDREN'S PRIVACY
TurfBay Owner is intended for business owners and administrators.
We do not knowingly collect information from individuals under 18 years of age.
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8. YOUR PRIVACY RIGHTS
Depending on your jurisdiction, you may have the right to:
• Access your personal information.
• Correct inaccurate information.
• Request deletion of your account.
• Withdraw consent where applicable.
• Request information about how your data is processed.
Account deletion requests may be submitted through:
https://turfbay.qryptex.in/account-deletion
or by contacting:
support@qryptex.in
Certain business or financial records may be retained where required by applicable law.
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9. CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time.
Any changes become effective immediately upon publication. The "Last updated" date will reflect the latest revision.
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10. CONTACT US
If you have questions regarding this Privacy Policy, please contact:
Qryptex
Email:
contact@qryptex.in
support@qryptex.in
Website:
https://turfbay.qryptex.in
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By using TurfBay Owner, you acknowledge that you have read and understood this Privacy Policy and agree to the collection and processing of your information as described above.