TUKI APP — PRIVACY POLICY

Last updated: April 27, 2026

1. Introduction

Tuki ("we", "our", or "us") operates the Tuki mobile application (the "App"). This Privacy Policy explains how we collect, use, and protect your personal information when you use our App.

2. Information We Collect

a) Location Data We collect your precise location (GPS) when you use the App. This is used to:

• Show your current position on the map during rides

• Match you with nearby drivers

• Calculate routes and estimated arrival times

• Allow drivers to navigate to your pickup/dropoff point

Location is only collected while the App is actively in use. We do not collect location in the background.

b) Personal Information

• Full name and email address (via Google Sign-In)

• Phone number (entered by you)

• Delivery address (entered per order)

c) Usage Data

• Order history and ride history

• Device type and operating system

• App crash logs and performance data

3. How We Use Your Information

• To provide ride-hailing and food delivery services

• To connect riders with drivers

• To process and track orders

• To send order and ride status notifications

• To improve app performance and fix bugs

• To respond to customer support requests

4. Data Sharing

We do not sell your personal data. We share data only with:

• Drivers — name and pickup location to complete your ride or delivery

• Vendors — your order details to prepare your food

• Base44 — our app infrastructure provider

5. Data Retention

We retain your data for as long as your account is active or as needed to provide services. You may request deletion of your account and data by contacting us.

6. Security

We use industry-standard security measures to protect your data. All data is transmitted over HTTPS.

7. Children's Privacy

Tuki is not intended for children under 13. We do not knowingly collect data from children.

8. Your Rights

You have the right to:

• Access your personal data

• Request correction or deletion of your data

• Opt out of non-essential data collection

9. Contact Us

For privacy-related questions or data deletion requests:

Email: support@tuki.asia App: Tuki — Vinhomes Grand Park Website: https://tuki.asia