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Resume

Let's make an impact together.

As a recent graduate in courses and currently in school, I'm currently pursuing exciting opportunities. Please let me know if you have questions about my educational or professional background, experiences, or passions.

Its about Quality and not quainty

My team and I possess the skills and experience to address your current business needs effectively. We are a highly motivated and adaptable group, eager to embrace new challenges and expand our knowledge when it comes to maintaining organization and streamlining your business so that you may concentrate on a few more crucial areas that require more time and attention.

Our combined education and experience in customer service, retail, warehousing, cashiering, and data entry, coupled with strong proficiency in Google and Microsoft applications, provide a valuable skillset for your company. I, Tulayha Johnson, the Operational Support Specialist, am currently pursuing a bachelor's degree in business to further enhance my professional development.

We excel in many different aspects of business operations, from customer-facing interactions to back-office support. Our key strengths include:

Strong Work Ethic: We are highly efficient, detail-oriented, and capable of multitasking effectively.
Excellent Communication: We possess strong written and verbal communication skills, active listening, enabling clear and concise interaction.
Customer Focus: We prioritize customer satisfaction and provide exceptional service.
Adaptability: We are quick learners and readily adapt to new challenges and technologies.

We are confident that our team can significantly contribute to your project's success. We are available to work independently or collaboratively, depending on your specific requirements.

Clients

Love Tu Be Purposeful Corporation; Illusions of Tu; Love Tu Heal; Love Tu Nourish; Love Tu Nourish N Nature; TuBossy; Queenin N My Melanin; Dazzling Shades; Purple Peaches; Robs Auto; Good Deal Palace; Dripp the DJ; Taylor Clay; Cooking with Aja Tu Love; Love Tu Shop the Tiny Box; Love u Deliver It; Love Light Encouragement;

Education

08/2022 - Current

Southern Nazarene University

Business

08/2016 - 02/2017

Francis Tuttle

Certifications

08/2011 - 5/2015

Putnam City High School

Diploma

Other Experiences

2019 - Current

Website Buidling Skills

Creating user-friendly websites, integrating e-commerce solutions, managing online stores, using Shopify, and managing shifts. I am also proficient in web hosting, domain management, and visual design. I am proficient in GoDaddy, Canva, Squarespace, and Weebly, and have experience in creating professional websites with customizable templates and integrating e-commerce features.

2006 - Current

Microsoft Programs

Microsoft Office Suite, including Word, PowerPoint, Excel, Forms, Access, OneNote, Publisher, Outlook, and Teams. Using skills in document creation, multimedia presentation design, data analysis, database management, and collaboration.

2017 - Current

Google Programs

Using Google Slides, Docs, Sheets, Forms, and Sites for creating multimedia presentations, real-time document collaboration, data analysis, survey design, and user-friendly website maintenance, specializing in academic and professional settings.

2019 - Current

Herbalism

Experience in herbal knowledge, including preparation and application techniques, has been gained through numerous herbalist courses. Skilled in creating herbal remedies, teas, and natural products, and offers personalized consultations. Committed to continuous learning in herbalism.

2014 - Current

Publishing and Content Creation

Experienced in journal design, writing, publishing, e-book creation, advertising, promotion flyers, logos, general digital designs and coloring book designs, with expertise in content quality, aesthetic appeal, and book creation from writing to publishing.

2014 - Current

Sewing, Embroidery, Hand Painting, Heat Press and Clothing Creation

Skilled in sewing, embroidery, heat press and custom clothing creation, ensuring precision, intricate designs, and high-quality craftsmanship.

2014 - Current

Personal and Business Consulting

By addressing both personal development needs and business operations challenges, the service offers professional advice and guidance to individuals and companies on a variety of personal and professional matters. Depending on the needs of the client, the service frequently draws on skills in areas such as career planning, financial management, leadership development, and business strategy.

Work experience

04/2020 - Current

Lovely Melanin Company, LLC

Store Operation Specialist

10/2019 - 04/2022

Door Dash

Deliver

10/2019 - 04/2022

Postmates

Deliver

10/2018 - 02/2023

Instacart

Deliver

10/2018 - 04/2019

NTT Data / Next Level Business

Inbound Customer Service Representative

01/2016 - 12/2016

Rob's Auto, LLC

Front Desk

05/2013 - 10/2020

Stein Mart

Sales Assocaite

Print Resume

Please keep my resume on file in case you think I may be a good fit with your organization either now or in the future. Feel free to contact me with any questions.

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Certifications

Register Certification (completed @At Home Decor Store 2023/2024/2025)
Freight Training Certification (completed @At Home Decor Store 2023/2024/2025)
Hazard Communication Certification (completed @At Home Decor Store 2023/2024/2025)
Store Security Certification (completed @At Home Decor Store 2023/2024/2025)
Ladder Safety Certification (completed @At Home Decor Store 2023/2024/2025)
Compactor Certification (completed @At Home Decor Store 2023/2024/2025)
Pallet Jack Certification (completed @At Home Decor Store 2023/2024/2025)
Baler Certification (completed @At Home Decor Store 2023/2024/2025)
Ballymore Lift Certification (completed @At Home Decor Store 2023/2024/2025)
HIPPA Certification (completed @NTTDATA @Alison 2017/2024)
Salesforce / Trailhead Certification (completed @NTTDATA @LLMC 2017/2024)