Privacy Policy

Effective Date: March 21, 2024

Total Security Insurance Brokers is committed to protecting the privacy of our users. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our mobile application  and the services offered through it.

By accessing or using our App, you acknowledge that you have read, understood, and agree to be bound by all the terms of this Privacy Policy. If you do not agree with this Privacy Policy, do not access or use the App.

Information We Collect

When you use our App, we may collect certain personal information from you, including but not limited to:

1. Personal Information: This may include your name, address, email address, phone number, date of birth, and other contact information necessary to create an insurance policy or request a quote.

2. Financial Information: We may collect credit card information or other payment details necessary to process payments for insurance policies or services. Payments made through our App are highly secured by Paystack, a reputable payment service provider. We adhere to industry-standard encryption and security protocols to ensure the confidentiality and integrity of your financial information during payment processing.

3. Insurance Information: We collect information about your insurance needs, including coverage preferences, previous claims history, and other relevant details necessary to provide you with insurance quotes and policies.

4. Usage Information: We may collect information about how you use the App, such as your interactions with the features and functionalities of the App.

5. Device Information: We may collect information about the device you use to access the App, including device identifiers, IP address, browser type, and operating system.

How We Use Your Information

We may use the information we collect from you for various purposes, including but not limited to:

1. Providing and personalizing our services to you.

2. Processing insurance policy requests and payments.

3. Communicating with you about your insurance needs, policy updates, and other relevant information.

4. Improving and optimizing the App's performance and user experience.

5. Preventing fraud and enhancing the security of our services.

6. Complying with legal obligations and regulatory requirement

Disclosure of Your Information

We may disclose your information to third parties in the following circumstances:

1. To insurance carriers and underwriters for the purpose of obtaining insurance quotes and policies.

2. To service providers and business partners for processing insurance-related services. E.g Payments

3. To comply with legal obligations, enforce our policies, or protect our rights or the rights of others.

4. With your consent or at your direction.

Data Security

We implement reasonable measures to protect the security of your information and prevent unauthorized access, use, or disclosure. 

Children's Privacy

The App is not directed to children under the age of 13, and we do not knowingly collect personal information from children. If you believe that we have inadvertently collected information from a child under 13, please contact us immediately.

Changes to this Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time without prior notice. We will notify you of any changes by posting the updated Privacy Policy on this page with a new effective date.

Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at info@totalsecurityinsurancebrokers.com.

By using the App, you consent to the collection and use of your information as described in this Privacy Policy.