Support FAQs

TryOn – AI Clothes Changer

1. How does TryOn work?

TryOn uses AI technology to change clothes in your photos. Simply upload an image, choose a style, and the app generates a virtual try-on result instantly.

2. Does the app collect my photos or personal data?

No. TryOn does not collect, store, or track any personal data. All images are processed on your device and are never saved on our servers.

3. Is my face or body data stored?

No. We do not collect face data, body data, or biometric information. The app only edits clothing appearance in images you choose.

4. What happens if I delete the app?

All app data is stored locally on your device. If you delete the app, all data is permanently removed and cannot be recovered.

5. Why does the app need internet access?

Internet access is required to process images using AI (Gemini 2.5 Image via OpenRouter). Images are used only for real-time processing and are not stored.

6. Are subscriptions refundable?

Subscriptions are managed by Apple. Refunds, if applicable, must be requested through your Apple ID purchase history.

7. How do I restore my purchase?

Tap “Restore Purchases” on the paywall screen while logged in with the same Apple ID used to subscribe.

8. Why do results sometimes look different?

AI-generated results depend on lighting, image quality, pose, and clothing visibility. For best results, use clear photos with good lighting.

9. Is TryOn safe to use?

Yes. TryOn follows Apple’s privacy guidelines and does not store or share user data. All processing is secure and privacy-focused.

10. How can I contact support?

If you need help or have questions, contact us at:
📧 argonpatel834@gmail.com