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We compare products from their published specs and features; the verdicts below are our independent editorial opinions.
Updated: 2026-09-22 · 6 min read · Independent comparison
If you want a wired, desk-phone headset that keeps a call alive while you walk away from your desk, choose TruVoice HD-500; if you need a wireless, do-everything headset that hops between your computer and your phone, choose Delton Computer Headset.
• TruVoice HD-500's biggest strength: A wired quick-disconnect design with a U10P adapter that plugs into a huge roster of desk phones from Poly, Avaya, Mitel, Nortel, ShoreTel and others.
• Delton Computer Headset's biggest strength: Bluetooth 5.0 plus a USB dongle, up to 15 hours of talk time and a 30-foot range, so you can move around while staying on the call.
• Delton Computer Headset's biggest trade-off: It's built around computers, softphones and cell phones rather than the big-brand desk phones the TruVoice was made for, and it depends on a battery you have to recharge.
• Who each pick is for: TruVoice HD-500 for call-center and office workers living on a Poly, Avaya or Mitel desk phone; Delton Computer Headset for computer-based workers, remote agents and drivers who want to roam.
The HD-500 is a single-purpose tool, and that's the point. It's a wired, on-ear headset built around a quick-disconnect connection, which means the headset detaches from the adapter cable without dropping the call. If you've ever had to stand up mid-sentence to grab a file or flag down a coworker, you understand why that matters. The U10P adapter in the box is the headset's real story: the spec sheet lists compatibility with a long list of Poly/Polycom Edge and VVX models, Aastra, Nortel, Mitel, Avaya and ShoreTel desk phones, plus Toshiba DKT, Panasonic, ESI, Fanvil, Digium and others. That's a desk-phone headset, not a general-purpose one.
On the comfort side, the numbers are worth repeating: a die-cast aluminum frame and a claimed weight of just 64 grams, with leatherette ear cushions. In my opinion, that combination — light body, metal frame, soft cushions — is exactly what you want for eight-hour shifts where the headset basically never comes off. The boom rotates 270 degrees, so you can wear the mic on either side, and the speakers include acoustic shock protection, a detail that matters in call centers where sudden loud spikes on the line are a real hazard. Frequency range is a full 20 Hz to 20,000 Hz.
Delton Computer Headset: Who It's For
The Delton is the opposite philosophy: one headset, many devices, no cord. Bluetooth 5.0 handles the wireless side, and the included USB dongle solves the classic problem of computers that either lack Bluetooth or have flaky Bluetooth. Pairing via dongle is faster and more reliable than fighting a laptop's built-in radio, and the spec sheet claims a stable connection up to 30 feet. It's a monaural over-ear design in black, so you keep one ear open to the room — handy in an office, at a front desk, or behind the wheel.
Battery is where the Delton earns its keep. The spec sheet lists up to 15 hours of talk time, 18 hours of music playback and 160 hours of standby, with a 1.5-hour charge time. For a full workday of calls, that covers you with room to spare. The mic rotates 270 degrees, matching the TruVoice on that front, and the adjustable headband plus an "Ear Gripper T-Pad" are there to keep the single earpiece planted. A holding hook is included for hanging the headset on a monitor or desk edge, which is a small thing that keeps a workspace from turning into a tangle.
The trade-offs are real, though. It's a wireless device, so it depends on a charged battery and a Bluetooth or dongle connection — more moving parts than a corded headset. It's also built for computers, cell phones, tablets and softphones, not for the Poly, Avaya and Mitel desk phones the TruVoice targets. And the plastic enclosure and 1-year manufacturer warranty are worth noting next to the TruVoice's aluminum frame and lifetime customer warranty. If you're a driver, a remote agent on a softphone, or someone who takes calls on a laptop and a phone all day, this is the more natural fit.
Side-by-Side: Which Should You Choose?
• Best for desk-phone compatibility → TruVoice HD-500. The U10P adapter covers a long list of Poly, Avaya, Mitel, Nortel, ShoreTel and other office phones.
• Best for battery life → Delton Computer Headset. Up to 15 hours of talk time and 160 hours of standby, with a 1.5-hour charge.
• Best for all-day lightweight comfort → TruVoice HD-500. A 64-gram aluminum frame with leatherette cushions is built for long shifts.
• Best for computer and cell-phone use → Delton Computer Headset. It connects to smartphones, tablets, PCs and laptops across Bluetooth and USB.
• Best for call-center safety features → TruVoice HD-500. Acoustic shock protection on the speakers is a genuine call-center consideration.
• Best for people who split time between a desk phone and a laptop → TruVoice HD-500, if you buy the right cable. The quick-disconnect design lets you swap the bottom cable for other devices.
• Best for someone who needs one headset to cover a laptop, a phone and a tablet → Delton Computer Headset. Fewer adapters, fewer cables, less to carry.
If I were choosing for myself, I'd buy the TruVoice HD-500 — but only because my calls happen at a desk phone. In my opinion, the combination of the U10P compatibility list, the 64-gram aluminum build, the quick-disconnect feature and acoustic shock protection makes it the more purpose-built tool for office and call-center work. If my calls happened on a computer or a cell phone instead, I'd take the Delton Computer Headset without hesitating, because 15 hours of talk time and a USB dongle beat a cord every time for that kind of work. Match the headset to the phone you actually use, and you'll be happy either way. Check the current price on Amazon before you commit.
For a traditional call center running Poly, Avaya or Mitel desk phones, I'd lean toward the TruVoice HD-500 because of its U10P adapter, quick-disconnect cable and acoustic shock protection. For a virtual call center where agents work from laptops, the Delton's Bluetooth 5.0 and USB dongle make more sense.
Not in the way the TruVoice does. The Delton is built for computers, cell phones, tablets and softphones over Bluetooth or USB. The TruVoice HD-500 is the one with the adapter list aimed at office desk phones.
The spec sheet lists up to 15 hours of talk time, 18 hours of music playback and 160 hours of standby, with a 1.5-hour charge time. That's enough for a full workday of calls on a single charge.
Both are designed for extended wear. The TruVoice HD-500 is listed at just 64 grams with an aluminum frame and leatherette cushions, while the Delton uses soft ear cushions, an adjustable headband and an Ear Gripper T-Pad. If weight is your main concern, the TruVoice is the lighter option on paper.
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