Privacy Policy – TrustSell
Last Updated: May 2026
TrustSell (“TrustSell”, “we”, “our”, or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how TrustSell collects, uses, stores, shares, and protects information when you access or use our mobile application, website, and related marketplace services.
TrustSell is an online local marketplace platform that enables users to buy, sell, discover, promote, and communicate securely with other users.
By using TrustSell, you agree to the collection and use of information in accordance with this Privacy Policy.
1. Information We Collect
We may collect different categories of information depending on how you use TrustSell services.
1.1 Account Information
When you create or manage an account, we may collect:
- Full name
- Mobile number
- Email address
- Profile photo
- City, state, or approximate location
- Account settings and preferences
1.2 Marketplace & Listing Information
When using marketplace features, we may collect:
- Product titles and descriptions
- Product photos and uploaded media
- Product pricing and category information
- Saved or favorite listings
- Search activity
- Buyer and seller interactions
- In-app chat messages and communication
1.3 Device & Technical Information
We may automatically collect technical and diagnostic information including:
- Device model and manufacturer
- Operating system and version
- App version
- IP address
- Device identifiers
- Language settings
- Mobile network information
- Crash reports and diagnostics
- Usage activity and interaction logs
1.4 Location Information
With your permission, TrustSell may access approximate or precise location data to:
- Display nearby listings
- Improve local search results
- Personalize recommendations
- Improve marketplace relevance and safety
You can manage location permissions from your device settings at any time.
2. How We Use Information
We use collected information to operate, improve, personalize, and secure TrustSell services.
Information may be used to:
- Create and manage user accounts
- Publish and display marketplace listings
- Enable communication between buyers and sellers
- Improve app performance and functionality
- Personalize recommendations and search results
- Prevent spam, scams, fraud, fake listings, and abuse
- Moderate user activity and listings
- Provide customer support
- Send service-related notifications and updates
- Analyze platform usage and performance
- Improve marketplace safety and reliability
3. User Listings & Public Content
TrustSell is a public marketplace platform. Information that users choose to upload may become publicly visible to other users, including:
- Listings
- Product descriptions
- Uploaded images
- Profile information
- Marketplace interactions
Users should avoid posting sensitive personal, financial, or confidential information publicly.
4. Chat & Communication Monitoring
TrustSell may provide messaging and communication tools to enable interactions between buyers and sellers.
To maintain platform safety and prevent abuse, TrustSell may monitor, review, or process communication content for:
- Spam detection
- Fraud prevention
- Abuse monitoring
- Safety moderation
- Policy enforcement
5. Permissions Used by TrustSell
Depending on app features used, TrustSell may request access to:
- Camera (for capturing product photos)
- Storage or media access (for uploading images)
- Location (for nearby listings)
- Notifications (for chats, offers, and updates)
Permissions are only used to provide and improve app functionality.
6. Advertising, Analytics & Third-Party Services
TrustSell may use trusted third-party services and SDKs including:
- Google AdMob
- Firebase Analytics
- Firebase Crashlytics
- Google Play Services
These services may collect limited technical and usage information to support analytics, advertising, crash reporting, app stability, and service improvement.
Third-party services operate under their own privacy policies.
7. Fraud Prevention & Marketplace Safety
TrustSell uses automated systems, moderation technologies, and safety tools to help detect and prevent:
- Fake listings
- Fraudulent activity
- Spam and scams
- Prohibited content
- Unauthorized access
- Suspicious behavior
TrustSell reserves the right to review, limit, remove, suspend, or terminate listings or accounts that violate applicable laws or platform policies.
8. Sharing of Information
TrustSell does not sell personal information to third parties.
We may share limited information:
- With trusted service providers and infrastructure partners
- To comply with legal obligations or law enforcement requests
- To investigate fraud, abuse, or security incidents
- To enforce platform policies and protect user safety
- To protect the rights, property, and security of TrustSell and its users
9. Data Retention
We retain user information only for as long as reasonably necessary to:
- Provide services
- Maintain marketplace operations
- Resolve disputes
- Enforce policies
- Prevent fraud and abuse
- Comply with legal obligations
Information may be securely deleted or anonymized when no longer required.
10. Data Security
TrustSell implements reasonable administrative, technical, and organizational safeguards to help protect user information against unauthorized access, misuse, disclosure, alteration, or destruction.
However, no online service or internet transmission method can be guaranteed to be completely secure.
Users are responsible for maintaining the confidentiality of their account credentials and device security.
11. User Rights & Controls
Depending on your location and applicable laws, you may have rights to:
- Access your personal information
- Correct inaccurate information
- Delete your account and associated data
- Remove listings or uploaded content
- Manage permissions and preferences
Requests may be submitted using the contact information provided below.
12. Children’s Privacy
TrustSell is not intended for children under the age of 13.
We do not knowingly collect personal information from children under 13 years of age. If we become aware that such information has been collected, appropriate steps may be taken to remove it.
13. Third-Party Links & Services
TrustSell may contain links to third-party websites, advertisements, or services.
We are not responsible for the privacy practices, policies, or content of third-party platforms.
14. International Use
If you access TrustSell from outside your country, your information may be processed or stored in jurisdictions where data protection laws may differ from those in your location.
15. Changes to This Privacy Policy
TrustSell may update or modify this Privacy Policy from time to time.
Updated versions will be posted within the application or official TrustSell platforms. Continued use of TrustSell after changes become effective constitutes acceptance of the revised policy.
16. Contact Us
If you have questions, concerns, or privacy-related requests, contact us at:
App Name: TrustSell
Email: support@trustsell.app
Country: India