PRIVACY POLICY
This Privacy Policy outlines how we collect, use, and disclose your personal information when you utilize our services. It also explains your privacy rights and the legal protections afforded to you. We are committed to safeguarding the personal information of our users and their contacts.
By using our services, you consent to the collection, use, sharing, and processing of your personal information as described in this policy. We use your personal data to enhance and deliver our services effectively.
PERSONAL INFORMATION COLLECTED
Types of Data Collected:
Personal Information User Provide
Our Service automatically gathers data when you interact with it, enabling us to better understand your needs and enhance your experience.
When you register for an account to use our services, we collect personal information such as your first name, last name, email address, and phone number. Optionally, you may provide additional details such as a profile photo, birthday, gender, and address.
This information enables us to personalize our services and ensure a better user experience.
Information Collected Automatically
Device Data: We collect data about the device you use to access our services, including IP address, device model, operating system, screen resolution, mobile carrier, time zone settings, network type, and identifiers for advertising (IDFA for iOS, GAID for Android).
Cookies: Our services utilize cookies to collect information to enhance user experience, understand user engagement and improve our services.
Data Obtained from Third Parties
Social Media and Login Services: If you choose to sign in with third-party services (e.g., Google), we collect information such as your registration and login details from these services.
Partners and Third Parties: We may receive additional information about you from our partners and other third parties to enhance service delivery. This may include linking your subscription information with data received from services like Firebase to better understand your needs and improve our service offerings.
Other Sources: Data about you may also be collected from publicly available sources to further enhance our services and customer understanding.
YOUR CONSENT AND USAGE PERSONAL INFORMATION
Granting Consent:
By registering or creating a profile on our platform, you explicitly agree to our processing of your personal data as detailed in this Privacy Policy.
How We Utilize Your Information:
We use the personal information collected to:
Enhance Service Delivery: Provide and maintain the quality of our services.
Personalize Experience: Tailor content and advertisements to better match your interests and improve your overall service experience.
Manage Your Account: Support the management of your service usage, enabling access to various functionalities as a registered user.
Communicate: Contact you with updates, security alerts, and promotional messages through email or other forms of communication.
Analytical Use and Compliance:
We analyze anonymized or aggregated data to enhance our services and ensure compliance with legal requirements, aiding in the prevention of fraud and illegal activities.
Advertisements and Analytics:
Third-party analytics may be used to understand service usage patterns and improve service delivery. These analytics are derived from data collected through cookies and similar technologies, which do not contain personally identifiable information.
Cookies:
Cookies are utilized to understand user interactions and store preferences related to your service use. You can manage these settings to adjust your privacy preferences.
Your Privacy Rights:
You have the right to opt out of receiving promotional communications and can manage, access, or modify your personal data, except where retained for legitimate business or legal reasons.
Policy Updates:
This Privacy Policy is subject to updates, which will be reflected in the revised document available on our platform. We encourage you to review this policy periodically. Continued engagement with our services after such updates constitutes your acceptance of the terms.
By using our services, you confirm that you understand and agree to the terms set out in this Privacy Policy, ensuring a secure and transparent user experience.
SHARING AND DISCLOSURE OF PERSONAL INFORMATION
We do not share your data with other companies, organizations and individuals unless one of the following circumstances applies:
Sharing with your Consent:
We do not share your personal information with third parties without your explicit consent.
After obtaining your consent, we will share the data that you have authorized with specified third parties or categories of third parties to the extent permitted by applicable laws and regulations.
Legal Compliance and Protection of Rights:
We may disclose your personal information if it is necessary to:
Comply with legal requirements or respond to valid legal processes, such as search warrants, court orders, or subpoenas.
Protect the rights, property, or safety of our users, us, or the public as required or permitted by law.
Service Providers and Partners:
We may share only the minimum personal information necessary with third parties to provide, improve, promote, and protect our services. These include:
Service Providers: We engage various service providers who perform functions on our behalf. For instance, we may share personal information such as: Names, email addresses, service usage data, and transaction histories, … with companies that help us with IT services, customer service, and payment processing like Google play. These service providers are bound by strict data protection clauses and are only allowed to use your personal information as directed by us to provide the specific services.
Business Partners: We may share limited data such as: Contact details and demographic information, … with our business partners with whom we collaborate to provide you the best services or promotional offers. This is only done with your explicit consent and is strictly controlled under confidentiality agreements, ensuring compliance with privacy laws and limiting use to the agreed purposes.
Business Transfers:
In cases of business negotiations, mergers, acquisitions, or sale of company assets, your personal information may be shared or transferred as part of the transaction.
Public Interactions:
If you engage in activities on public areas of our services, your information can be seen by others and may be read, collected, or used by them. You are advised to exercise caution when deciding to disclose your personal information in these areas.
Cookies:
We use cookies to understand and save your preferences for future visits and compile aggregate data about site traffic and site interactions. This helps us offer better site experiences and tools in the future. You may manage your cookie preferences through your browser settings.
APP-SPECIFIC PERMISSIONS
Permission 1: android.permission.ACCESS_ADSERVICES_TOPICS
The app uses this permission to access topics of interest to provide personalized and relevant advertising. This helps the app display ads based on user preferences and activity.
Permission 2: android.permission.ACCESS_NOTIFICATION_POLICY
This permission allows the app to interact with the notification settings of the device. The app uses this to ensure that incoming call and message notifications are prioritized and displayed appropriately.
Permission 3: android.permission.ANSWER_PHONE_CALLS
Allows Caller ID to directly initiate a phone call
Permission 4: android.permission.CALL_PHONE
The app uses this permission to initiate phone calls directly from its interface, allowing users to call identified numbers from within the app without needing to manually enter them into the phone's dialer.
Permission 5: android.permission.FOREGROUND_SERVICE
Allows Caller ID to manage their own calls. This means the app can perform actions like: Initiating outgoing calls, Answering incoming calls, Rejecting incoming calls, Disconnecting ongoing calls.
Permission 6: android.permission.MANAGE_OWN_CALLS
This permission grants the app control over its own calls. It can initiate outgoing calls, answer or reject incoming calls, and even disconnect ongoing calls. This is critical for managing the call functions that are integral to the caller ID functionality.
Permission 7: android.permission.PROCESS_OUTGOING_CALLS
The app uses this permission to monitor and handle outgoing calls. It allows the app to log, process, and identify numbers that are dialed from the device.
Permission 8: android.permission.READ_CALL_LOG
With this permission, the app can access and read the device’s call logs. This is used to provide a history of incoming and outgoing calls within the app, allowing users to view details about past calls and identify callers.
Permission 9: android.permission.READ_CONTACTS
This permission allows the app to access the user's contacts. It is used to match phone numbers with saved contact names, helping users see who is calling them.
Permission 10: android.permission.READ_EXTERNAL_STORAGE
This allows the app to access media and other files stored on the device's external storage, such as photos or attachments from messages.
Permission 11: android.permission.READ_PHONE_NUMBERS
The app uses this permission to access and display the user’s phone number in the app, which can be helpful for users in managing multiple phone numbers.
Permission 12: android.permission.READ_SMS
This permission allows the app to read SMS messages stored on the device. It is used to provide SMS management features such as displaying message details and identifying senders.
Permission 13: android.permission.RECORD_AUDIO
This permission allows the app to access the device’s microphone and record audio. It may be used for voice input, such as when recording a voicemail or for call recording features.
Permission 14: android.permission.SCHEDULE_EXACT_ALARM
The app uses this permission to schedule reminders for missed calls or to set up notifications at specific times. This helps ensure that important call and message reminders are displayed to users at the right time.
Permission 15: android.permission.SEND_SMS
This allows the app to send SMS messages on behalf of the user, such as for quick replies or automated messages.
Permission 16: android.permission.USE_FULL_SCREEN_INTENT
This permission allows the app to display notifications in full screen, such as when an incoming call notification is shown with caller details.
Permission 17: android.permission.WRITE_CALL_LOG
This permission allows the app to modify or delete call logs. This may be used to clean up old or incorrect call entries, or to manage call history more effectively within the app.
Permission 18: android.permission.WRITE_CONTACTS
This permission enables the app to modify contacts, such as adding new contacts or marking existing ones as favorites.
Permission 19: android.permission.WRITE_EXTERNAL_STORAGE
Allows the app to save media files from messages or calls, such as downloading multimedia content received via MMS.
Permission 20: android.permission.WRITE_SETTINGS
This permission allows the app to modify system settings, such as changing ringtones for incoming calls based on caller identification.
Permission 21: android.provider.Telephony.SMS_RECEIVED
This allows the app to listen for new SMS messages and immediately act upon receiving them, such as displaying a notification with the message sender's name.
Permission 22: android.telecom.action.CONFIGURE_PHONE_ACCOUNT
This permission enables the app to configure phone accounts on the device, such as managing multiple phone numbers or accounts for handling calls.
Permission 23: android.permission.FOREGROUND_SERVICE_SPECIAL_USE
This permission allows the app to enable and manage the Do Not Disturb mode for a specified duration. It is used solely to temporarily silence incoming calls and notifications based on the user's preferences and the configured time period.
INFORMATION SECURITY AND TRANSFER OF PERSONAL INFORMATION
International Data Transfers:
Your personal information may be processed outside your country of residence by our staff, affiliates, or third-party service providers. We take appropriate measures to ensure that your personal information remains protected according to the security standards of our service, regardless of where it is processed.
Safeguarding Measures:
We implement strong contractual arrangements and security measures to protect your data when it is transferred internationally. This includes using encryption, secure data transfer protocols, and ensuring that all data handlers comply with our data protection and privacy standards.
Data Security Practices:
To protect your personal information from unauthorized access, loss, or misuse, we employ a variety of security technologies and procedures. These include encryption, firewalls, and access controls that restrict who can access your data and how it is used. Our security measures are designed to provide a level of protection that matches or exceeds industry standards.
Handling Data Risks:
While we endeavor to secure your data, the transmission of information over the internet can never be guaranteed to be completely secure. We encourage you to take precautions to protect your personal information when using digital services, including monitoring your account settings and access privileges.
Correcting and Updating Your Information:
You have the right to request access to, correction of, or deletion of your personal information. If your personal data changes, or if you no longer wish to use our service, you may correct, update, or remove the information by making a direct request to us.
ACCESSING AND UPDATING PERSONAL INFORMATION
Your Rights to Access and Control Personal Data:
You have the right to access, review, and manage your personal data stored by us. Under applicable laws, you can request information about the data we hold on you, as well as request updates, corrections, or deletions of any inaccuracies.
How to Manage Your Information:
You can exercise your data protection rights through several options:
Update and Correct: Directly modify your personal details via your account settings.
Privacy Controls: Adjust settings to manage the use of your data, including opting out of targeted advertising and managing communication preferences.
Limitations on Access:
In certain circumstances, as permitted or required by law, your ability to access or control your personal data may be limited. The scope of access may also vary by the specific services and products you utilize.
Processing Requests:
We endeavor to promptly fulfill requests to access or modify personal information. You can initiate these requests through the contact options available on our platform.
Additional Support:
If certain personal data cannot be accessed or controlled via our standard tools or if you have specific inquiries regarding your data rights, please reach out to us directly for assistance.
Transparency and Accountability:
We regularly review and report on the requests we receive to access or control personal data, ensuring transparency and accountability in our data handling practices.
MINORS
Data Collection and Consent:
We comply with legal requirements not to collect personal information from children under the age of 13 without verifiable parental consent. If we learn that such information has been collected without consent, we will take steps to delete it promptly.
Parental Rights:
Parents or guardians have the right to review, manage, and delete their child’s information. We provide tools and support to facilitate these actions.
Revoking Consent:
At any time, parents or guardians can revoke their consent and request the deletion of their child’s information from our systems.
Reporting Issues:
For issues regarding the protection of minors’ data, please contact us immediately.
CHANGES TO THIS PRIVACY POLICY
We may revise our Privacy Policy from time to time to reflect changes in our practices or service offerings. When updates are made, we will notify you by sending an email and/or displaying a prominent notice on our service. Additionally, we will update the 'Last updated' date at the top of the Privacy Policy, which can be viewed on this page.
For significant changes, we may also send a push notification directly through the service.
We encourage you to review our Privacy Policy periodically to stay informed of how we are protecting the personal information we collect. Continued use of the service after any updates signifies your agreement to the revised policy.
CONTACT
If you have any questions about our Privacy Policy or wish to make a request regarding certain personal information, you are encouraged to contact us. The contact information is:
TERASOFTS
aso.terasofts@gmail.com