Effective Date: November 21, 2025
This Privacy Policy explains how Trust Clean (referred to as “we,” “our,” or “us”) gathers, uses, and safeguards information from users. Protecting your privacy is our top priority, and this document outlines the practices we follow to ensure your data is handled responsibly.
By choosing to use our services, you confirm that you have read and agree to the collection and use of information as described here. Information collected is solely for the purpose of delivering and improving our services, and we will never use or share it in ways not stated in this Policy.
Unless otherwise stated, the terms used in this Privacy Policy carry the same meaning as in our Terms and Conditions, available within the Trust Clean app.
Information We Collect
When you interact with Trust Clean, we may collect the following types of data:
1. Device Information
When you use our service on a mobile device, we may access general technical details (not exact location data), such as device brand, model, operating system, display size and resolution, OS version, RAM capacity, Bluetooth settings, network type, advertising ID, unique identifiers, and a list of installed and running apps.
3. Third-Party Services
Our application may rely on third-party tools and services that can gather data capable of identifying users:
- Google Play Services
- AdMob
- Firebase Analytics
- Firebase Crashlytics
How We Use the Information
The information collected may be used for:
- System Cleaning & Optimization: To detect redundant files and improve device performance.
- Analytics: Through Firebase Analytics, we assess feature usage to enhance the app. You may review Firebase’s own privacy policy for details.
- Error & Crash Reporting: Firebase Crashlytics helps us monitor, detect, and fix app issues.
Data Sharing
We will not disclose your personal information to third parties unless one of the following conditions applies:
- With your consent or authorization.
- When required by applicable laws, regulations, or legal processes.
- For legitimate research or in the public interest.
- To defend our rights, address fraud, or resolve security incidents.
- If you actively use a sharing feature in the app.
- In other situations permitted by our Terms of Service and this Privacy Policy.
Additionally, we may share information within our group of affiliated companies, joint ventures, or with trusted contractors, service providers, and marketing partners. Such sharing is limited to purposes such as providing services, carrying out this Policy, fulfilling contractual obligations, or improving our offerings.
Permissions Required
- All Files Access: requests permission to access all files to accurately identify and delete junk files across your device’s storage.
Log Data
In the event of an app error, we may collect diagnostic information (via third-party tools), which may include your device IP, device name, OS version, app configuration, timestamps, and other technical details.
Cookies
While Trust Clean itself does not use cookies, some third-party libraries or code integrated into our app may rely on them. Cookies can enhance service performance, and you may accept, refuse, or receive alerts about them. Disabling cookies may affect certain features.
Third-Party Partners
We may contract external parties to:
- Assist in service delivery
- Operate certain features on our behalf
- Analyze app performance and usage
- Provide customer or technical support
Such parties are permitted to access user data only to complete assigned tasks and must not use it for unrelated purposes.
Security
We implement commercially reasonable measures to protect your personal data. However, please be aware that no method of storage or data transfer over the internet can be guaranteed completely secure.
External Links
Our service may contain links to other websites. These are not managed by us, and we cannot be responsible for their content or privacy practices. Please review the privacy policies of external sites before use.
GDPR Rights (EU Users)
If you reside in the European Union, you are entitled to:
- Access: Request a copy of your data.
- Correction: Update or amend inaccurate data.
- Objection: Decline specific processing, such as marketing.
- Erasure: Ask us to delete your data when no longer necessary.
- Portability: Request your data in a transferable format.
- Withdrawal of Consent: Withdraw previously granted permissions, noting this may affect service availability.
Exercising GDPR Rights
You can contact us directly to make a request. Verification of identity may be required. You also have the right to lodge a complaint with your local data protection authority in the EEA.
Children’s Privacy
Our service is not designed for children under 13. We do not knowingly collect personal data from minors. If we discover such data has been provided, it will be deleted immediately. Parents or guardians who become aware of such cases should notify us.
Updates to This Policy
This Privacy Policy may be revised periodically. Any changes will be posted here, and updates take effect once published.
Contact Us
If you have questions or concerns about this Privacy Policy, please reach out to us at:
fannywong054@gmail.com